Subway

7767 26 Mile Rd, Washington
(586) 786-0200

Recent Reviews

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R B

I will never recommend this location to anybody. Please drive the extra miles to a different store with pleasant workers. My family ordered through app and asked me to pick up since I was out. The woman handed me the bags and said you’re all set and I questioned if there was a drink and she said no there wasn’t. I tried looking at the long receipt and I said “oh I don’t know. I’m pretty sure that they ordered drinks.” She said no we didn’t. So immediately I called my family and they said yes it was three combos so three drinks were required and then I found them on the receipt. So the Indian woman tried to hustle me out of three drinks… Unacceptable.

Additionally, anytime we come into the store in the evening, why is the staff a.k.a. same sad person above, on phone or FaceTime with other people. It’s like we are intruding on her personal time when we make an order. And all you hear is this person talking on the phone while she is making sandwiches. Pretty sure if Subway corporate came in on these independent own stores, they would not appreciate what the employees are doing.

Take your business elsewhere.

Atmosphere: 1

Food: 1

Service: 1

Raymond Hawks

If you are looking for a great meal and a very friendly atmosphere, this is definitely the place to go!

Jason R.

Dirty location. Foreign staff are not friendly or speak good English. Sub ingredients look like they're days old. Hope I don't catch something before the holidays. Beware!!

Atmosphere: 1

Food: 1

Service: 1

Jody Wade

Refused to honor coupon suck

Food: 1

Service: 1

Matt Gannaway

They are always perfect!

Atmosphere: 5

Food: 5

Service: 5

Samantha Richards

Absolutely the worst subway. I order from the drive through and it takes 30 mins to get my order ready everytime. So no problem I will order from the app. First my order never gets accepted and I don’t know if they received it so I call but no answer. They say they are open, but no response. Then I show up and my order isn’t ready yet. I placed my order at 26 and north ave. That’s about a 20 ish min drive. And still not ready!! What on earth is going on? I show up and she doesn’t even have the pizza in the oven yet! Why??? No apologies no sympathy that I have my one yet old daughter napping in the car and I needed this to be a quick pick up. Now I’m sitting in my car in the parking lot waiting for my order again. Just don’t understand why this is an issue.

Atmosphere: 1

Food: 4

Service: 1

Breanna Hawkins

Second and last time ordering delivery from here. Both times I requested a TOASTED flatbread Chicken Bacon Ranch sub. Specifically asked for the chicken to be cooked HOT and bacon cooked crispy. Received cold and I toasted all together. Special instructions were listed at top of receipt, and toasted is noted in order - guess they can’t read.

Food: 1

Service: 1

James Salman

Horrible service! Won’t go there anymore!👎👎

Atmosphere: 1

Service: 1

Erik Ritchie

One of the worst Subway’s I’ve ever been to. Super slow service and the subs don’t taste nearly as good as other locations.

Atmosphere: 2

Food: 2

Service: 1

Tommy Ayoub

This is the worst subway in America. I hate going to this place so much. We live a half mile away so I always say let’s try again. I will never make that mistake again. They put the bare minimum of toppings even when I pay for extra, and the two people inside are extremely rude and actually get mad when you try and use a coupon. I will drive out of my way if I ever want subway again just to not ever visit this location again

Atmosphere: 1

Food: 1

Service: 1

Jared Olewski

Showed up a little before 9:30 PM when everything says open until 10:00 PM. Pulled and looked inside the door to see what I’m assuming is the manager and staff member ignoring me. I can understand if your sign says open until 10 and your slow to close about 15 minutes early. But to close over 30 minutes before what google and your door says is a bit ridiculous. Based on the other reviews here I wouldn’t recommend.

Atmosphere: 1

Service: 1

Mary Rudich

I've been there twice now since the new owners took over. The nephew is very helpful but today the owners served me and it was difficult communicating with them as I don't think English is their first language.

Atmosphere: 4

Food: 4

Service: 2

gerald cavanaugh

This location is filthy. The restroom was a horror show, and there was debris coming out of the ice dispenser, on their pop machine. Two different clean cups had some type of debris, after attempting to get ice. Both signs point to the test of the facility not being properly maintained. I recommend avoiding this location.

Simply Uneek

Ever since the new owners took over we won't return. The new couple that runs the place are rude, they don't accept coupons, they put as little product as possible in the subs they make. We live within half a mile from this store but we now travel to the subway at 30 and Van Dyke because they do a much better job and are very friendly.

Atmosphere: 1

Food: 1

Service: 1

T Pol

Placed an online order here today. They didn't say hello when coming in. I observed neither employee wash hands between customers. The cookies are very obviously days old at the least. Went to get my drink. Entire drink machine was flat. No carbonation whatsoever. I let the guy know so he could fix it and I could grab my drink. He poured himself a small cup, sipped it, told me it was fine. There is no carbonation in the machine.. I told him no its not. Didn't care. Told me to grab a bottled drink from one of the fridges just to get me out. Terrible service. Terrible sanitation. Terrible all around experience. I will not be returning or recommending until I see different faces in there. Absolutely ridiculous. It was bad enough that I, an extreme introvert, spoke up in the moment and placed my first online review. I give 3 stars for food simply because it's subways standardized system and difficult to mess up the basic sandwich when you give exact directions.

Atmosphere: 1

Food: 3

Service: 1

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