Culver’s
1180 W Superior St, Wayland
(616) 237-2873
Recent Reviews
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I usually don’t write reviews, but after the second time I needed to. Yesterday, Friday evening around 5:30 I placed a $70 order. 3/6 burgers were not made correct! I asked for mushroom and Swiss burger with onions. No mushrooms and no onions. Also was missing two fries and a coleslaw. When I went inside to ask for my fries and coleslaw, another Customer was complaining about her burger, not having any of the toppings she ordered either. It must’ve been a bad night, but this is the second time this has happened to me. To spend $70 for my family to eat dinner and have most of my order made wrong is absolutely disappointing.
Food: 3
Great food and atmosphere
Atmosphere: 5
Food: 5
Service: 5
Ordered door dash from here - the quality of food was horrendous. The burger was so over-done and charred, I couldn’t eat it. I mean to really say, I couldn’t chew it! Wow! Horrible meal. Won’t be ordering them for lunch again. How disappointing.
Food: 1
Service: 1
I did the drive thru only and didn't go inside the restaurant. I tried to use the app twice but for unknown reasons I was unable to place my order thru it. Other than that I was pleased with the food which I received within 5 minutes of placing my order.
Food: 5
Service: 5
Flavor of the day concrete mixer was wonderful
Atmosphere: 5
Food: 5
Service: 5
Took longer than I figured for drive up order. Food is always good.
Food: 5
Service: 3
Not much of a waite, place was clean and food was hot.
Atmosphere: 5
Food: 5
Service: 5
This Culver's just lost one of their locals business. More than once my order hasn't been correct. I decided to say something and have yet for anyone including the owner to reach out to me. The fish I ordered was over cooked, they forgot my coleslaw and wanted to give me a mac n cheese heated in the container which I'm sure tasted like the container itself. This isn't corporate owned so you're complaints don't even matter nor are addressed.
Atmosphere: 2
Food: 1
Service: 1
I always get the best service and exactly what I ask for
Food: 5
Service: 5
Fast service and friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I had a terrible experience at this restaurant, primarily due to the awful customer service. The staff, the person taking my order seemed completely uninterested in helping me, and it felt like I was bothering him just by being there. He barely acknowledged me, and when I asked a simple question about the menu, he gave a short, dismissive response.
Atmosphere: 1
Food: 1
Service: 1
First impressions are important. The counter associate rang my order wrong and needed the manager to fix it. Somehow they managed to schedule Grandparents day for a Friday in the lunch rush. The place was awash with poorly-supervised children. This is the closest Culver's to me, but I may not return.
Atmosphere: 3
Food: 5
Service: 3
It's one of my favorite fast food restaurants.
Good quality food, fast friendly service, and clean environment.
Atmosphere: 5
Food: 5
Service: 5
Awesome.......butter bacon deluxe is my favorite.
Thank you for honoring the veterans......the discount is appreciated.
Atmosphere: 5
Food: 5
Service: 5
I have always loved Culver's
Kid-friendliness: Very kid friendly. It's a family kind of place
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Culver's Bacon Deluxe with Onion Rings
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