The Honey Baked Ham Company

This will be my last year buying from Honey Baked Ham. You still have to wait long periods of time when prepay. They don't put a ham to the side for prepaids...the associate told me to either pay extra for the size he had or come back (after I ordered the day before and still waited in line almost an hour). He had a bad attitude, rolled his eyes when I asked him to let me check my email regarding prices bring approximate, since I have never had to pay extra in the over 20 years of buying from them. Then he aggressively started asking if I wanted a smaller ham or not after just a few seconds and rolled his eyes again after I replied that he had just heard me say to let me check the email and that he could give me a minute since I had already waited well past my pick up time. The ham is not worth the price spent. I'll be going to other recommended places that have better prices and service. I paid over $90 for a 84.5lb ham, while others got 100lb hams elsewhere for $60. Never again.

Atmosphere: 1

Food: 4

Service: 1

Kevin took my Thanksgiving order over the phone. He made it so easy for me. I have been to a few different honey baked places but have been going to the West bloomfield the last couple years. I don’t really have a location near me. The atmosphere is friendly, and everyone is so pleasant. The food is great! Thank you,

Atmosphere: 5

Food: 5

Service: 5

Kevin helped me out so much! He was so helpful in getting the food and bagged it well. Very friendly and polite.

Atmosphere: 5

Food: 5

Service: 5

I had the best experience here last week (and the best sandwich). Kevin took care of me and he was extremely personable, kind and fast. I didn’t check to see if there was a ring on his finger but once I got home and ate my sandwich I decided, he has to be married because there’s no way this man makes such a great sandwich and is single! Seeing the way he interacted with the other employees at this location made it clear he’s someone everyone enjoys working for/with. Keep this man around.

Food: 5

Service: 5

Spent $15 on a sandwich only for it to be packed with tomatoes. Very disappointed

Wow! Staff friendly. Try a sandwich. So delicious. Will be back. Bake ham is delicious.

Atmosphere: 5

Food: 5

Service: 5

Great service. Very helpful and friendy staff, I live in the neigborhood and order often. Love the combination of the sliders. Perfect for watching sporting events or snack,

Atmosphere: 5

Food: 5

Service: 5

Quality of meat could have !been much better. I had planned to return it to the store, then decided to throw it away, I will.be more selective in the future. $60 for half of a ha!lf, not a good buy.

Atmosphere: 3

Food: 2

Service: 3

Recommended dishes: Cheesecake Sampler

Probably my favorite location other than Livonia. Cliff helped me pick out sides and deserts for Thanksgiving because I had no clue what I was doing, this was my first time hosting Thanksgiving dinner at my house and was beautiful.

Picking up my pre-order ham & able 2 buy more with ABSOLUTELY NO HASSLE ❤️?❤️. I love them daily & even better during busy holiday seasons????

Atmosphere: 5

Food: 5

Service: 5

Great Service, unfortunately we didn't particularly like either of the types of turkey and the macaroni and cheese container had defrosted and leaked. We threw out more Turkey than we ate.I always think it's going to be good here but somehow end up going back, Not sure it was worth free, I had gift cards to use. Service really was great, but I went for the food, which clearly wasn't.

Food: 1

Service: 5

Went in there to pick up our ham that we paid 100 dollars for, employee said "someone picked it up already" no idea what that's supposed to mean. They go in the back and grab a unprepared ham, we open it to put in the oven today and it's extremely small not even close to the size it was supposed to be. This is ridiculous and I need to report this to the coorperate as soon as possible we deserve a refund. I will be speaking to someone about this shortly and get to the bottom of this. Very unprofessional very inconsiderate to ruin our thanksgiving.

Atmosphere: 1

Food: 1

Service: 1

Nice little ham sandwich and potato salad lunch with a chocolate chip cookie.

Atmosphere: 5

Food: 5

Service: 5

I ordered a couple of the sliders 12 packs for my staff, and they absolutely loved them. The manager at the store was very accommodating. He made sure that we had everything ready to go. We didn’t have to wait really a popular place and the food is delicious. Now that I signed up for my loyalty card I’m getting coupons and I make sure to stop in there often.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Cheddar Sliders

It was good

Atmosphere: 5

Food: 5

Service: 5