J. Alexander's Restaurant

I'm very ashamed to hear of the recent incident that happened here, concerning the young black woman being asked to give up her seat .... And to further add insult the J Alexander staff moved forward with making her encounter with J Alexander a nightmar, I for one (As A Black Man ) will never spend my money with businesses that treat their valued customers this way !!!!

I was in the restaurant in May when a AFRICAN AMERICAN lady was refused service and asked to give up her seat for WHITE couple. No excuses. I will never patronize ANY of these chain restaurants again and neither will a host of my friends and family. You're done!!!

Seeing the video of them throwing the black women's food and drink out, refusing to serve her because she wouldn't give her seat up to a couple of white men, I wouldn't be caught dead in this establishment!

i herd your waiters and managers are racist, would never go here and would not recommend other people to come here. iv seen the rival videos and it has over millions of views and i honestly hope this location shuts down. treat people the way they want to be treated and i hope the waiter and managers are held responsible

Very racist and nasty with words. The darker your skin the nastier they are. Don't eat here. They will not serve you properly and talk about you to the staff and more than likely do something to your food that you will have no idea about. People of color DO NOT EAT HERE. SMH 😒

The famous steakhouse J.Axlxander's is located in the suburbs of Detroit.
Store located at 14 Mile x Orchard mall.
If you don't like red meat, I think the ``Slow Roasted Prime Rib'' is extremely delicious as it is tender, has a concentrated lean flavor, and has just the right amount of fat. Personally, I like it when I choose a baked potato as an accompaniment because it neutralizes the meatiness.

Atmosphere: 4

Food: 5

Service: 3

As always, J. Alexander's had excellent maitre'ds at the door who were immediately responsive and seated us (we did have a reservation). Our waitress, Miracle, was absolutely amazing, on-point, accommodating, and attentive! She checked back at appropriate intervals and intuitively brought what was needed without our table having to ask. She was cheerful and polite as well as professional, a very nice combination! We, of course, will be back, AGAIN (we've been several times ?)

I will say it's always top-notch service when I go here. The staff is always amazingly friendly. The food is delicious and the prices are great. I love the vibrant atmosphere as well. The Alex salad, baked potato, 248, any of the dips (crab or spinach), calamari l, the pasta soup are all great selections!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Carrot Cake Served Warm, Mr Jack’S Crispy Chicken Platter, Salad, Calamari

Always fantastic food and service. Everything on the menu is excellent, but the Smoked Salmon Dip is the star of the show!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smoked Salmon Dip

Bryce the manager was extremely accommodating allowing me and my fiancée to come in after hours and serve us carrot cake Thank you so much

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Carrot Cake

Apparently "a pleasant dining experience, is NOT on the menu at J. Alexanders." I visited the location in West Bloomfield Michigan (an affluent area) with my 89-year-old grandmother for my birthday. Two booths down, there was a family with a crying 12-18-month-old. As a parent, I completely understand childhood, but allowing a baby to continue to cry while other people are trying to enjoy their dinner is deplorable. I gave it some time to allow the family to calm their child down, but they just ignored her crying. It was a start-and-stop the whole time. When I brought it up with one of the servers walking by, her response was, "wha'chya want me do about it." If the server felt that comfortable talking to a guest like that, clearly the manager allows this type of behavior and won't do anything either. Maybe if the restaurant had a dress code policy that didn't serve people wearing sweatshorts, sandals, and baseball caps, this could have been avoided.

As for my actual dinner, I'm STILL waiting for my calamari appetizer. The main dishes were delivered and the server came by twice to check up on us and did not even realize that we never got our calamari. In the end when the check arrived (it wasn't on the bill), I pointed it out to her, and the server was shocked. If she was so certain that she put the order in, she should have seen that we never got the order. Clearly, J. Alexanders doesn't care about a pleasant dining experience.

I assumed J. Alexanders tried to brand themselves as an upscale restaurant, being in West Bloomfield of all places, but that failed miserably! The only difference between J. Alexanders and all the other "nice" restaurants in the ghetto is that the ones in Detroit charge a cover and have automatic gratuity because they know they won't provide good service and no one tips either. This was the ultimate Boughetto experience!

Atmosphere: 1

Food: 2

Service: 1

Love this place. It’s my preferred location. The food is consistently good and the service is great.

My mom (senior citizen) loves their crab cakes here (she’s from Maryland and picky about crab cakes!)—- the staff is always friendly and accommodating to ensure accessibility (wheelchair/walker).

Atmosphere: 5

Food: 5

Service: 5

This place is racist don't be foolish to believe they are diverse, they will treat you like the 50' 60's the lunch counter. They rather serve White's before Black's.

Atmosphere: 1

Food: 2

Service: 1

Have never had a bad meal in the 20 years we have ate at Js, came in tonight and as always top notch, but our server Sydney really went above and beyond on this night. She was so nice to my two boys, myself and my wife. Not only the food, but it's because of servers like Sydney we will go out of our way to come to this location! Thank you again Sydney!

Atmosphere: 5

Food: 5

Service: 5

Amazing food everytime we go!! The service and food is always consistent. Highly recommend you try!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mexico City Spinach Con Queso with Tortilla Chips, Carrot Cake Served Warm, Old Fashioned Cheeseburger, Steak Burger, Mr Jack’S Crispy Chicken Platter, Salad