Dunkin'

3701 M-55, West Branch
(989) 701-2004

Recent Reviews

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Tara Lynn (Photographer)

Like the doughnut đŸ© Not their coffee.

Atmosphere: 3

Food: 5

Service: 4

Pete Van Oosten

Slow!!!

Atmosphere: 1

Food: 1

Service: 1

Cindy Green

Every time I order at this location they mess it up. I ordered a white chocolate and mocha latte hot. Always tell them no cinnamon because I am allergic to cinnamon and still they put cinnamon on it. Common sense is something that place lacks. Very disappointing that I have to drive all the way to Birch run to get a decent drink and I've been a loyal customer of Duncan for 30 years

Atmosphere: 1

Service: 1

Kathy Goodrow

I stop there for a coffee (which is one of my fav coffees) and a pup cup for my dog! Service fast and friendly in the drive thru.

Food: 4

Service: 4

Heather Crampton

I don’t know who runs Dunkin’ Donuts anymore, but they have literally gone completely downhill. I mean it’s bad enough that you have to wait an hour for your order even if it’s just two things but the Customer Service there really sucks! Including the managers! I used to go to Dunkin all the time, but I think this time was literally my last time. I am so disappointed in that place because it used to be my favorite! On top of the fact that this past experience, not only was lady rude to me right from the gate and argued with me because I took so long the customer’s behind me were screaming and yelling at me! Like it was my fault!

Atmosphere: 1

Food: 2

Service: 1

OffShore Marine Detailing

Slowest and most inefficient Dunkin’s I have ever been to.

Gebo's Garage

Fresh and modern, quick to get to your order. The staff is friendly and efficient.

Atmosphere: 5

Food: 5

Service: 5

mizrent123

It's nice to have some quick breakfast on the go and not have to drive all they way to hamburger Hill.

Atmosphere: 4

Food: 4

Service: 4

Stephen Johnston

I waited in the drive through (5th car) for over 25 minutes for a single iced coffee. If I didn’t pay on the app, I would have drove off. Don’t waste your time.

Atmosphere: 1

Food: 4

Service: 1

Eddie Duchane

Pay it forward people!

Atmosphere: 5

Food: 5

Service: 5

Nevaeh Hofmeister

I got an iced matcha latte and it was literally the work drink ever. I think they forgot to put the syrup in or something?? The drink was super dark and did not taste as sweet as it should be at all, every time I come here I’m disappointed in the drinks. Save your money and just go to bigby everyone, they do NOT know how to make drinks here!

Atmosphere: 2

Food: 1

Service: 1

Grant Haller

Love Dunkin.

Atmosphere: 5

Food: 5

Service: 5

AHSAN MELWANI

Disgusting - coffee tasted like crap, bacon was raw, and the stuffed bagel minis weren’t even cooked, don’t waste your money just eat some dirt it’s better

Heaven

Pretty good overall! The drinks and donuts are great, always fresh and tasty. The employees are super friendly every time I go, which makes a big difference. My only complaint is the prices on some of the snacks, like the stuffed bagel bites, they’re kind of pricey for what you get. Still, a reliable spot for a quick treat or caffeine fix!

Atmosphere: 4

Food: 4

Service: 5

Democratic Women's Club Worcester County Maryland

We went there at 2 pm and they brewed a fresh pot of decaf coffee for me. The other frozen coffee we ordered was made well!! Great job Dunkin!

Atmosphere: 5

Food: 5

Service: 5

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