Dunkin'
3701 M-55, West Branch
(989) 701-2004
Recent Reviews
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Pay it forward people!
Atmosphere: 5
Food: 5
Service: 5
I got an iced matcha latte and it was literally the work drink ever. I think they forgot to put the syrup in or something?? The drink was super dark and did not taste as sweet as it should be at all, every time I come here I’m disappointed in the drinks. Save your money and just go to bigby everyone, they do NOT know how to make drinks here!
Atmosphere: 2
Food: 1
Service: 1
Love Dunkin.
Atmosphere: 5
Food: 5
Service: 5
Disgusting - coffee tasted like crap, bacon was raw, and the stuffed bagel minis weren’t even cooked, don’t waste your money just eat some dirt it’s better
Pretty good overall! The drinks and donuts are great, always fresh and tasty. The employees are super friendly every time I go, which makes a big difference. My only complaint is the prices on some of the snacks, like the stuffed bagel bites, they’re kind of pricey for what you get. Still, a reliable spot for a quick treat or caffeine fix!
Atmosphere: 4
Food: 4
Service: 5
We went there at 2 pm and they brewed a fresh pot of decaf coffee for me. The other frozen coffee we ordered was made well!! Great job Dunkin!
Atmosphere: 5
Food: 5
Service: 5
Average experience
Went in there to buy a donut and they didn't have any donuts can you imagine dunkin' donuts doesn't have any donuts in the middle of the day
Atmosphere: 1
Food: 1
Service: 1
Definitely need a change of management or some sort of authority to go in there and check things out. Never have any stock of anything, cold brew & bagels are always gone. Hashbrowns taste like turds, they never make drinks the same way twice - specifically the Sabrina Carpenter drinks or any specialty drinks. Dirty inside, donuts & bake case look dry and old every time. Have made the choice to drive the extra few miles and spend the money at tim Hortons or starbies down the road. Warning for those planning getting off the exit, they won't have anything that you want available at anytime.
Atmosphere: 1
Food: 1
Service: 1
Food is all processed crap. Do better
Atmosphere: 2
Food: 2
Service: 3
Restaurantji Recommends
Wasn’t that busy and took 15 mins to get a cold brew coffee thats pre made on tap..
Atmosphere: 1
Food: 3
Service: 1
Took forever workers were arguing back and fourth during a rush, I understand it’s busy but you can’t be doing that it only makes it worse. Food was extremely unappealing after the wait to get half of what you pay for. sad to see it’s already going downhill.
Atmosphere: 1
Food: 1
Service: 1
You can tell no one is on the same page. Having one person work the food station that looks to get extremely busy then see their co workers get done with making drinks or getting donuts just stand instead of offering to help the person on the food station to get caught on the orders, is sad. You can see on the employees face that’s working the food getting extremely overwhelmed and not receiving any assistance because others would rather stand and chat until the next order comes. Can hear employees gossiping and talking negatively about customers and co workers. The product that is served here is always good. The staff needs better guidance and learn to help one another out.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Pumpkin Spice Iced Latte, Avocado Toast
I will no longer be getting my donuts or coffee from you anymore do you the comments your company has made to Rumble.
Atmosphere: 1
Food: 1
Service: 1
This is a great stop when traveling on the go, as it's an easy access on/off the express way and M55! They are generally very kind and willing to answer any questions you may have.
Yesterday, while traveling, a few of our doughnuts were not what we had picked out, but we made due. This was unusual, so we didn't complain about it.
Atmosphere: 5
Food: 4
Service: 4
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