Biggby Coffee Drive-thru

36640 Ford Rd, Westland
(734) 326-1468

Recent Reviews

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Bobby Nies Realtor (Probate Specialist)

Good coffee better than the market leader

Atmosphere: 4

Food: 4

Service: 3

Mariah Crawford

It’s a nice safe and reliable location
Definitely the qualify of taste in the coffee was just like the taste before and I haven’t had the teddy bear in a while so no recipe changes it seems
I love the fact that the customer service is really nice and speedy fast with services especially today and today is birthday day so thank you for making my day a bit sweeter!

Atmosphere: 5

Food: 5

Service: 4

Christopher Munday

If you haven't had Biggby coffee you have to try it. By far better than Starbucks and Tim Hortons!

This location has declined since initial review. New ownership has done away with BOGO coupons and when you ask for any the scripted reply from employees is "we just ran out".

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Teddy Bear

Jenny Drielts

I have ordered the banana bread freeze drink and the past four times they have given me banana berry. I have clarified bread each time as well. At first, I thought it wasn't on the menu, but I checked online and it is.

Luke Ausel

I had to kill a few minutes and they were playing among us sus music over the speakers 10/10 would Biggby again

Atmosphere: 5

Food: 5

Service: 5

Joshua Elliott

Everything about this location is subpar, and you'll be waiting 25 mins for the wrong order. Do yourself the favor and go literally anywhere else.

Atmosphere: 1

Food: 1

Service: 1

Sargam

For those that want to work/study, the wi-fi speed is always awful.

Lilly Rosalie

Love this biggby. The staff is always wonderful and sweet, and of course the coffee is always tasty.

Atmosphere: 5

Food: 5

Service: 5

Michele

Always great ice tea. I tried a coffee cake muffin today and it was very delish. The drive-thru service ppl are always nice.

Food: 5

Service: 5

Emily Conlogue

I haven’t been to a BIGGBY in awhile but now I will definitely be coming more often!! Absolutely love the bragel sandwiches and the pumpkin spice lattes!! Super kind staff also! :)

Atmosphere: 5

Food: 5

Service: 5

sherry steffani

Best coffee around and cheaper than

Atmosphere: 5

Food: 4

Service: 5

Nakia Williams

Really sad about the state of this Biggby. I've visited this location for over 5 years now since it's close to me, and it started really going downhill in the past year. Drinks aren't as tasty, modifications are ignored, and it seems most of the baristas are clueless if you have any kind of question. Sometimes I can't even order drinks off of the secret menu (the full online menu) because they have no clue what I'm talking about. They pass out coupons and I get Biggby emails with coupons on the regular, but I'm also met with confusion half the time when I try to use them.

One of the people I see in the window frequently during the afternoon (a girl with very obvious lip fillers) is always rude or standoffish with a very "whatever" tone to anything you try to say or ask. It's completely put me off of going to this Biggby. Probably just gonna start going later on or to a new location completely.

Atmosphere: 1

Food: 3

Service: 1

Mason Kehr

I love me a good butterbear, this location makes the BEST ones ever!! Staff is all super sweet, efficient, and consistent!

Give them all a raise 10/10

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Butter Bear

Elias

Very rich

Atmosphere: 5

Food: 5

Service: 5

Jacqueline Bastianelli

Great service n fast

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mocha Mocha Freezes Super Sized

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