Do not trust the Palmer/Newburgh HH. I don’t frequent this particular location but I was in the area so I ordered a small for dinner. Long story short it was wrong and I didn’t catch it until I got home. Ok no big deal, I should have checked it. I called and talked to Mike, he put a free small on my account for next time. Even went as far as saying if I had any issues to just mention his name. Where my one star comes from is how the situation was handled when trying to get my correct small. I burned my lunch going out of my way to this location to try and get the pizza I originally paid for. First I call to order, the worker there (on 11/29/23 @1:15pm) wouldn't take my order over the phone and requested I call the call center instead. I only get 30 min for lunch and the call center takes way too long to try and get an order in. Specially with a credited pizza. I just went in the store instead. No record of my credit, no record of my order, did someone just pocket my cash? I even dropped Mike’s name like I was told, they knew of Mike and I was still sent away hungry. I love your pizza HH, 10/10, and sometimes people mistake pineapple for mushrooms, it happens, but right your wrongs, don’t make me chase my $8.99
Atmosphere: 4
Food: 5
Service: 1
Collin Strachan
Half my pizza came with no cheese on it after ordering regular mozzarella cheese amount.
Daijuan Mckenzie
I ordered a medium pizza with an order of cinnamon bread. The pizza had a topping that I am severely allergic to. I was hospitalized and treated after being discharged I called and expressed concern. Considering the fact that I could’ve sued , all I did was ask them to remake the pizza on a later date, the general manager, then agreed. Call today to try to use my credit and they claim it’s been utilize which is not the truth. Not to mention some people would have took matters way further, for example a lawsuit also, they didn’t even offer to remake the entire order due to not only inconvenience but the unsafe handling of food.
Bee ! (B)
Greasy but I love my pizza subs
Margaret Stivers
Always good. The gentleman that delivers with the lowd race car is fantastic. We love him.
Food: 5
Service: 5
Recommended dishes: Crust Pizza, Cajun Crust, Our Meat Eaters Pizza Features Pepperoni Ham Italian Sausage Ground Beef
A Motley
Never disappointed, Pizza's and their Stuff Howie Bread are delicious at this
Atmosphere: 5
Food: 5
Service: 5
Breanna Waldrop
My go to pizza place! Always satisfied with my order whether it's pick up or delivery, guy in the Subaru always gets our order here so fast! 10/10 did carryout tonight and had my dinner ready within 15 minutes yall are the goat ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crust Pizza, Cajun Crust, Build Your Own Pizza, Steak and Cheese Calzone
These guys are so great. I order weekly form them. I messed up my order and accidentally sent it to another location. They remade my order so fast even though it was my fault. And it was yummy. Thank you. Also, they have never messed up me order. That means a lot!
Lila K
Each time I visit the same young man is there, he's always polite and friendly. Makes my pizza just the way I like. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sesame Seeds, Garden Salad, Build Your Own Pizza, Chocolate Chip Cookie, Salads Desserts
Mary-Kate Sexton
I always order my salad online from here it is the best. I do hate the parking but it's worth it.
This location does a well-done pizza right. Always great service & superior pizza to other options I've experienced in the area.
Dabar AHMATH
I love HH's flavored thin crust (garlic butter crust) three topping (build your own) pizza. Man I would recommend. I only do thin crust pizza and not every pizza place offer thin crust so It's refreshing to order my pizza from HH.Parking: Very tight, too tight.
They refused to cut my cheese bread AND got rid of the turkey calzone. Will not return!!
Atmosphere: 1
Food: 1
Service: 1
Fast!! Food was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Cheese Calzone
Always great..and deliver is always fast and ?..Always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Crust Pizza, Cajun Crust, Steak and Cheese Calzone
Do not trust the Palmer/Newburgh HH. I don’t frequent this particular location but I was in the area so I ordered a small for dinner. Long story short it was wrong and I didn’t catch it until I got home. Ok no big deal, I should have checked it. I called and talked to Mike, he put a free small on my account for next time. Even went as far as saying if I had any issues to just mention his name. Where my one star comes from is how the situation was handled when trying to get my correct small. I burned my lunch going out of my way to this location to try and get the pizza I originally paid for. First I call to order, the worker there (on 11/29/23 @1:15pm) wouldn't take my order over the phone and requested I call the call center instead. I only get 30 min for lunch and the call center takes way too long to try and get an order in. Specially with a credited pizza. I just went in the store instead. No record of my credit, no record of my order, did someone just pocket my cash? I even dropped Mike’s name like I was told, they knew of Mike and I was still sent away hungry. I love your pizza HH, 10/10, and sometimes people mistake pineapple for mushrooms, it happens, but right your wrongs, don’t make me chase my $8.99
Atmosphere: 4
Food: 5
Service: 1
Half my pizza came with no cheese on it after ordering regular mozzarella cheese amount.
I ordered a medium pizza with an order of cinnamon bread. The pizza had a topping that I am severely allergic to. I was hospitalized and treated after being discharged I called and expressed concern. Considering the fact that I could’ve sued , all I did was ask them to remake the pizza on a later date, the general manager, then agreed. Call today to try to use my credit and they claim it’s been utilize which is not the truth. Not to mention some people would have took matters way further, for example a lawsuit also, they didn’t even offer to remake the entire order due to not only inconvenience but the unsafe handling of food.
Greasy but I love my pizza subs
Always good. The gentleman that delivers with the lowd race car is fantastic. We love him.
Food: 5
Service: 5
Recommended dishes: Crust Pizza, Cajun Crust, Our Meat Eaters Pizza Features Pepperoni Ham Italian Sausage Ground Beef
Never disappointed, Pizza's and their Stuff Howie Bread are delicious at this
Atmosphere: 5
Food: 5
Service: 5
My go to pizza place! Always satisfied with my order whether it's pick up or delivery, guy in the Subaru always gets our order here so fast! 10/10 did carryout tonight and had my dinner ready within 15 minutes yall are the goat ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crust Pizza, Cajun Crust, Build Your Own Pizza, Steak and Cheese Calzone
Restaurantji Recommends
These guys are so great. I order weekly form them. I messed up my order and accidentally sent it to another location. They remade my order so fast even though it was my fault. And it was yummy. Thank you. Also, they have never messed up me order. That means a lot!
Each time I visit the same young man is there, he's always polite and friendly. Makes my pizza just the way I like. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sesame Seeds, Garden Salad, Build Your Own Pizza, Chocolate Chip Cookie, Salads Desserts
I always order my salad online from here it is the best. I do hate the parking but it's worth it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Antipasto Salad
This location does a well-done pizza right. Always great service & superior pizza to other options I've experienced in the area.
I love HH's flavored thin crust (garlic butter crust) three topping (build your own) pizza. Man I would recommend. I only do thin crust pizza and not every pizza place offer thin crust so It's refreshing to order my pizza from HH.Parking: Very tight, too tight.
Food: 5
Service: 5
Recommended dishes: Crust Pizza, Onion Crust, Butter Crust