Loaf & A Pound Italian Deli

34815 Ford Rd, Westland
(734) 728-5623

Recent Reviews

Martez Blue

Hidden gem! Definitely will be back to try some other selections. The meatball sub (The Enforcer) was very good.

Atmosphere: 5

Food: 5

Service: 5

T-Rex funny Comedy

Where to start the amazing sandwiches that would make.jimmy and Mike move.outta town...the desserts that put Sara Lee to shame...15 outta 10 literally the only downfall is there limited hours...4 days a week between 11 and 3.. bit in a way it makes.it that much more exclusive...you have to try this place

Atmosphere: 5

Food: 5

Service: 5

Jean Winchester

I went here and loved it. Went back three days after. What can I say; "Super! Nice sit-down area. Best is the fresh deli meet and cheese. Everything was delicious." 5 stars!!!

Atmosphere: 5

Food: 5

Service: 5

CDXVI MCMLXXXVI

Thgle food here is incredible!!! Very courteous!

Atmosphere: 5

Food: 5

Service: 5

Mike Yurgelaitis

Best deli around and run by lovely people who always make you feel welcome definitely my go to lunch

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tiramisu, Lunch Meat, Wedding Soup, Sandwich of the Month, Pulled Pork, Samoa Truffles

Cataphractus Chimerus

Been eating here back when I was in highschool and it's up there for one of the best sandwich places in metro Detroit but mainly the best sandwich place in Westland.

Atmosphere: 5

Food: 5

Service: 5

John Dubiel

As a New England native I’ve spent my life in and out of Italian Deli’s, it has been an unfortunate occurrence in my life that living now in Metro Detroit the number of truly excellent Italian Deli counters is next to nothing. My search for that authentic experience ended today. Marvelously friendly staff (probably more friendly than what I would have gotten back home) a clean and vibrant store front, and the food… FORGET ABOUT IT. Out of this world good, how can you make a cold cut special? I have no idea but the folks over here have managed it! Soups to die for! Side salads excellent. If you want quality, quantity, and just a whopping good lunch slide on through and set a spell.

Atmosphere: 4

Food: 5

Service: 5

Allison Raden

Great Italian Subs!! Good prices. Highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Rose Kopja

Ordered a sandwich tray with delivery same day, excellent!

Food: 5

Service: 5

mh97mh

Not sure how they survive only being open 3 or 4 days a week and maybe 3 or 4 hours a day. Being an Italian place, maybe they do their laundry there tooCall or come in? Love to since I live walking distance away. Oh yea, I work and you close before pretty much everyone gets off work. You must have a 2nd job doing waste removal

Brian Hawkins

The food and service is just as great as I remembered. Highly recommend!

Joe Randazzo

Great fresh Italian sandwich, great bread! Prices not bad either . I would definitely visit again

Kyle Davis

My boyfriend and I came here for our first date and have been coming here ever since they have the best subs!

Justin L.

this is the lunch spot on ford rd yo. super fresh so fresh deli bakery support local by sitting down to eat or take it wid u bro. they dont mind making it right yo!

Jamie Kasmier

I’ve been patronizing this establishment since it opened and have always had good experiences. I always order the same sub each time. Friend of Mine (FOM) - add cheddar and bacon, no tomato. When we got home it didn’t have any bacon. I would’ve just cooked bacon if I had any, but I did not. Because I didn’t have any bacon and don’t like turkey sandwiches without it, I decided not to eat it and give a call to let them know in hopes I could get it replaced on next visit.When I called Gabriella answered the phone. As soon as I repeated my sandwich and said there was no bacon, she acknowledged it with an ”Oh yeah” and took my name for next time. I got off the phone and told my husband that it made me feel better that she remembered the mistake. I was worried they would think I was just scamming.I received a call back from Anna, the owner, and she begins by telling me I wasn’t charged for bacon, that my addition of cheddar cheese is usually extra, and I was not charged for that either. The call was confusing; it felt corrective and made me feel accused. She went on to explain that the FOM doesn’t come with bacon. I told her I was aware and that was why we wanted it added. I’m still confused because I am not worried about the charges. I’m just upset because I don’t have a lunch I can eat and enjoy. She says she is just trying to offer the best customer service possible. I told her that Gabriella had already done that. To which she responded, “Good, I’m glad my staff is giving good customer service.” (Sarcastically) She tells me she will give me a cannoli on my next visit. I responded that my sandwich is inaccurate, the young lady that answered seemed quite aware that we had asked for it, it had not be put on the sandwich, and I could not control what they rang up, clearly there was another ringing error with the cheese, and that this call wasn’t sitting well with me. She responded that it wasn’t sitting well with her either because she was just trying to provide the best customer service possible, but I was not happy with that. I told her I couldn’t figure out why she called to correct me about charges and that wasn’t my concern. She said, “If it’s okay then why did you call?” I said, it’s not “okay” because my sandwich was not how we ordered it, but I am just not concerned if I was overcharged for bacon or not. She added that the call was not sitting well with her because I was telling her how to run her business. I told her that I was not responsible for whether or not they rang up his requests. The error was not ours. I told her to have a nice day and I would not be returning. The whole time her voice was shaking and she seemed angry. She seemed defensive right from the moment I answered the phone. It is clear she was defensive because she called to tell me they had not made a mistake and seemed pissed that I thought so. I thought she was calling to further apologize. I never dreamed the call would go like this. In all fairness, by the end of the call, just before I ended it, she had offered to remake the sandwich. By this time, the scolding and corrections just made me not want to go back.I have managed in the customer service industry for most of my adult life. Often the experience is the complaint, not the charges. Sure nobody wants to waste their money either, but it sucks not having what you took time out of your day to get. If I know someone’s side was missing from their meal, they could not enjoy it with their family, had to do without it, or had to be inconvenienced by returning to get it replaced…I absolutely offered to replace the meal not just the side. In this situation, I would’ve been understanding if I called back and they didn’t remember him asking for it and I wasn’t charged. I feel bad leaving this review, but I do hope that Anna understands that everything in service isn’t about money for the customer. It was offensive that she behaved as if it was.

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