McDonald's
33921 Ford Rd, Westland
(734) 721-2919
Recent Reviews
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Slowest McDonald’s in America
Atmosphere: 1
Food: 1
Service: 1
Worse service last night, waited to order through the drive thru for 15 mins and no one was in front of us, like a bunch of kids playing around in there, 3 of our things were missing. Worse McDonald’s to go to at night!
Atmosphere: 1
Food: 1
Service: 1
Female manager yelling at someone in drive thru starts throwing out swear words loud enough to be heard in the restaurant. Other employees start in with her cussing loud enough for anyone in the dining area to hear. Half my fries were soggy and the Big Mac? So much sauce I had to scrape it off. Really this place is clean inside however, the manager needs to have some classes on how to work with the public and second how to be a professional inside with her crew. Sweating in front of them and degrading the customer to them is entirely unprofessional.
Atmosphere: 1
Food: 3
Service: 3
It was fine. The lady who waited on me was nice and the food was fresh.
Atmosphere: 4
Food: 5
Service: 4
Get spot for fast food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Mcmuffin, Hash Browns
That’s the worst store I ever show bcz they write 24 hours and no one is ready to take order over here even no one is ready to respond at a window they are sleeping in side
Atmosphere: 1
Food: 1
Service: 1
Made me wait for fries and they were ice cold can’t answer the phone when you call to complain
Food: 1
Always forget something from our order. I've worked fast food. I've been an expediter. It's not hard work you just gotta care more
Atmosphere: 2
Food: 2
Service: 1
If they are busy they forget to give some of your food check your bag before you leave
Atmosphere: 4
Food: 4
Service: 4
They gave me nuggets that were 4 hours old. My dog won't even eat them.
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
This location always closes early and will only serve DoorDash drivers. Even after a long day at work and getting off at 8pm, my husband will try to stop for an easy dinner, and they refuse to take any drive thru orders. No one wants to drive home and spend more money to order through DoorDash to get food they could've picked up while there.
Atmosphere: 1
Food: 3
Service: 1
seen multiple people and cars in the parking lot just refusing to take our order
Atmosphere: 1
Food: 1
Service: 1
The service was great and the sandwiches were hot and not cold.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish, Hamburger, 2 Cheeseburger Meal
This location is gonna be the reason I stop eating McDonalds . My order is never correct / good . And the customer service is just atrocious.
Today ,
While ordering the girl that was on clearly was trying to rush me through the line , I hadn’t finished asking for what I wanted and she said fast and curtly “is there anything else” like I was bothering her . It was a pleasant ask , her tone was rude like she was ready to be done - I get it have been there before so it unmistakable. Then my sandwiches barely had any sauce on them , super dry .
My fries were clearly old/stale .
And my lemonade didn’t taste right and was slightly orange at the bottom . Tasted like the drink was mixed with something , completely undrinkable .
Then when I asked for some hot mustard , they gave me 1 , like two was too much . Just stingy .
From beginning to end had me thinking it wasn’t worth it and I shouldn’t have gone . It just sucks because this is the closest location to my house . Time to stop coming here . The management needs to be changed and the employees need to be reviewed, watched , and supervised better .
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Fish, Fries
What a joke, pull up to the drive thru, told me they would be right with me. Wait almost 10 minutes, then they tell me they are only taking doordash orders.
Atmosphere: 1
Food: 1
Service: 1
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