Sonic Drive-In
7725 N Wayne Rd, Westland
(734) 759-7007
Recent Reviews
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This place sucks now!!!!! Staff/employees have went downhill good luck
Atmosphere: 1
Food: 2
Service: 1
Bad Driv true 👎🏼👎🏼👎🏼👎🏼
Service: 1
Always fresh and good service.
Atmosphere: 5
Food: 5
Service: 5
I have been to this location before and the experience was terrible, but tried again Friday thinking a mobile order would provide a better experience--wrong. Food was ordered at 7:04 PM and I wasn't able to get my food until 7:42 PM. Arrived onsite at 7:10 and went to a kiosk to let them know I was there. After 12 minutes nobody had answered after hitting the button. Frustrated, I I got into the drive-thru line and waiting there until I finally got my cold food. Had I not already paid I would have abandoned the entire order. I really enjoy Sonic's food and drinks, but after two attempts I will never try this location again.
Atmosphere: 1
Service: 1
I've never received a correct order while door dashing from here. I dash more than I'd like to admit. And never have seen the error rate that I've seen from this place. Insane. Honestly wrong 8-9l10 times.
Atmosphere: 1
Food: 1
Service: 1
My tater tots were cold they take extremely long to take an order and even longer to serve. Please do better I like to come here after work.
Atmosphere: 2
Food: 3
Service: 1
Paid $30 for 3 ice cream’s with multiple add ins. However we did not receive any of the add ins. We drove all the way back since the add ins were the whole reason, if I wanted vanilla ice cream I’d go get a tub.
They were outright rude and blatant at the window, refusing to accept her mistake. Saying they were “at the bottom”. Long story short we SHOWED our plain ice cream and they still refused to listen.
Food: 3
Service: 1
Pulled up to the car park and waited through 3 full songs on the radio without anyone taking our order. Thinking *maybe* it was an issue with that stall, we went to a new stall on the other side of the building right in front of the windows where we could see all the employees. A minimum of 5 people working, made eye contact with us several times, and we waited another 10 minutes at the carpark without someone taking our order. Several cars next to us gave up and left (as we eventually did as well.) I guess you can try your luck at the drive-thru, as that seemed to be the only thing actually moving?
Workers don’t want to work and waited at the drive thru speaker for 15 minutes! And then they told me to hold on when i said hello! Worst customer service at this location i would avoid this one
Atmosphere: 1
Food: 1
Service: 1
Not professional staff. I had to pay in change and the ppl here were very rude. First they told me they don’t take change, then they said they can’t do half change and half on card? They can’t do split payments in 2026? I could hear The entire staff laughing and saying racial things like “white boy” or something along the lines of that when the drive thru window was open. Very shocked at the entire interaction.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great staff
Food: 5
Service: 5
Less than a star i wish I'd listened to the reviews rude employees all around not to mention my turtle blast had 2 peices of chocolate didn't wanna take it back because im certain a heated argument would ensue BEYOND TERRIBLE!!!!
Super slow drive through. Really shouldnt be called Sonic. Sonic should work here, it would go a lot faster 😂
they forgot my dirty diet which was fine but then i pressed the call button outside and was ignored for 5 minutes, then ignored at the speaker for another 5 minutes, then had to repeat my order like three times to the girl and she still handed me out the wrong pop. it took 20 minutes to get the wrong pop and i normally dont leave bad reviews but they werent even close to busy enough to be messing up and waiting that long on stuff
Atmosphere: 1
Food: 1
Service: 1
I hate leaving reviews, but this place has given me terrible experiences back to back. The last two times I have visited nobody even answered the speaker to take our order through the drive thru. And ordering online is another whole ordeal. They’ll take 30+ minutes to bring out two fountain drinks and don’t answer the stalls whatsoever. I love Sonic but the service at this one is generally very bad.
Service: 1
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