I never write views on places but This one of the worst subways I have ever been to in my life.I was rushed to figured out what topping I want on my meatball sub then when I sit down to eat it to find out that the bread was doughy even after she put it in the oven yuck I asked for a cup so I could get water and she told me that I couldn’t get a lid for my cup and I couldn’t get a straw I’m like WOW at this point.And this here took the cake for me there a restaurant full of people and there restroom don’t work and they tell you to go to the end of the mall to use the restroom just sad I had my elderly mother with me that walls with a cane omg she had a accident because the restroom was so far awayTHIS PLACE IS JOKE AND THE WORKERS WAS VERY RUDE AND DONT CARE ABOUT WHAT WAS GOING ON IN THERE STORE AS LONG AS THEY WAS-MAKING MONEY
Atmosphere: 1
Food: 1
Service: 1
grace hernandez
Don't stop using the bathroom, you can't wash your hands where it's supposed to be a place to eat.
Andrew Gu
I've never had a bad experience at this location before despite other reviews being posted here, and the service is always good. However, I will say that the dead mall vibes definitely overshadows the place, not that the owners can do much about that. It does detract from the store a bit though.
Atmosphere: 3
Food: 5
Service: 4
Alex D
Skimpy. No cheese. Expected an online receipt as if they were serving something of
Atmosphere: 3
Food: 1
Service: 1
Micah Mason
If I could leave a negative amount of stars I would most definitely do so. This is a prime example of Westland mall! Shut this place down immediately, zero charisma, zero skill set! Managed to mess up a meatball sub HAHA this place is a joke! Complete disgrace. Monday November 13th whole staff needs to be fired ASAP ruining your store!! ANY REVIEW ON HERE THATS NOT A ONE STAR IS FAKE!!
Atmosphere: 1
Food: 1
Service: 1
Aiden Y.
The staff was very nice and the subs are very good and the lemonade was delicious and so was the cherry coke and the inside is pretty clean too overall a very good place for dinner
kelly forever
I stood there for several minutes being the only one in there, when the lady (at about 12:30 on fri sept 29th 2023 ) said it will be a minute. She decided to sprinkle cheese on several large trays instead of waiting on me. She was facing me taking her time. I finally walked away after waiting, and looking at the brown lettuce and old looking chicken. She said in a smart voice HAVE A NICE DAYI turned around and told her she should have taken care of me first. Very poor. I will never go back!
Food: 1
Service: 1
Hussain khan
Don't like there bread it's too starchy
LADY P (Lady'P)
After a day of shopping. We enjoyed our meal at Subway...Kid-friendliness: Kids really enjoy eating at subwayParking: Plenty of parking around the mall
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Subway Club
Joy Dean
This subway has been great lately BUT TODAY I wasted $45 my granddaughter had a Tuna that was literally all mayo it was absolutely disgusting!!! My son and I both had our subs toasted but some how they were still cold and some how our bread was wet!!!!! Ew Ew Ew nasty!!
The staff is always rude at this location I haven't been there for more than a year because of the rudeness but I received a coupon so I went in to order a sandwich just be told they don't take coupons I'd rather pass on taking a lunch at work before I visit this place
Food: 1
Service: 1
Lisa Dragan
Happened a few years ago but have heard service is still the same and concerns are not taken well with management. I have never eaten here after my last experience. Got food poisoning from a tuna sub. Went and told the manager on duty as a concern. Was very quiet about it to not allow other guests hear and also was just informing them they may want to switch out the tuna or not serve more. Didn't ask for anything in return, just being a good citizen. The manager proceeded to tell me he made the tuna that morning and there was absolutely no way I would have gotten sick 20 minutes after consuming the sub as food posing takes 48 hours to kickin. He also threw in my face that he's studying to be a lawyer and my concern was completely false and if I felt they made me sick that I shouldn't eat there anymore. I was shocked! I've had food poisoning a few times in my life and for me it's always within the hour I get sick after eating. This was the 1st time I had gotten food poisoning from a restaurant though and their response was complete ignorance and uncalled for by the manager.
Atmosphere: 1
Food: 1
Service: 1
Jamie Sykes
Last time I was there the staff was really short with me and with the pricing at all subways I'll never be back
Earl Harris
Not very happy with item. Not enough meatEven though it was paid for
Eleanor Faltesek
I always get Turkey and provolone awesome as always
I never write views on places but This one of the worst subways I have ever been to in my life.I was rushed to figured out what topping I want on my meatball sub then when I sit down to eat it to find out that the bread was doughy even after she put it in the oven yuck I asked for a cup so I could get water and she told me that I couldn’t get a lid for my cup and I couldn’t get a straw I’m like WOW at this point.And this here took the cake for me there a restaurant full of people and there restroom don’t work and they tell you to go to the end of the mall to use the restroom just sad I had my elderly mother with me that walls with a cane omg she had a accident because the restroom was so far awayTHIS PLACE IS JOKE AND THE WORKERS WAS VERY RUDE AND DONT CARE ABOUT WHAT WAS GOING ON IN THERE STORE AS LONG AS THEY WAS-MAKING MONEY
Atmosphere: 1
Food: 1
Service: 1
Don't stop using the bathroom, you can't wash your hands where it's supposed to be a place to eat.
I've never had a bad experience at this location before despite other reviews being posted here, and the service is always good. However, I will say that the dead mall vibes definitely overshadows the place, not that the owners can do much about that. It does detract from the store a bit though.
Atmosphere: 3
Food: 5
Service: 4
Skimpy. No cheese. Expected an online receipt as if they were serving something of
Atmosphere: 3
Food: 1
Service: 1
If I could leave a negative amount of stars I would most definitely do so. This is a prime example of Westland mall! Shut this place down immediately, zero charisma, zero skill set! Managed to mess up a meatball sub HAHA this place is a joke! Complete disgrace. Monday November 13th whole staff needs to be fired ASAP ruining your store!! ANY REVIEW ON HERE THATS NOT A ONE STAR IS FAKE!!
Atmosphere: 1
Food: 1
Service: 1
The staff was very nice and the subs are very good and the lemonade was delicious and so was the cherry coke and the inside is pretty clean too overall a very good place for dinner
I stood there for several minutes being the only one in there, when the lady (at about 12:30 on fri sept 29th 2023 ) said it will be a minute. She decided to sprinkle cheese on several large trays instead of waiting on me. She was facing me taking her time. I finally walked away after waiting, and looking at the brown lettuce and old looking chicken. She said in a smart voice HAVE A NICE DAYI turned around and told her she should have taken care of me first. Very poor. I will never go back!
Food: 1
Service: 1
Don't like there bread it's too starchy
After a day of shopping. We enjoyed our meal at Subway...Kid-friendliness: Kids really enjoy eating at subwayParking: Plenty of parking around the mall
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Subway Club
This subway has been great lately BUT TODAY I wasted $45 my granddaughter had a Tuna that was literally all mayo it was absolutely disgusting!!! My son and I both had our subs toasted but some how they were still cold and some how our bread was wet!!!!! Ew Ew Ew nasty!!
Restaurantji Recommends
The staff is always rude at this location I haven't been there for more than a year because of the rudeness but I received a coupon so I went in to order a sandwich just be told they don't take coupons I'd rather pass on taking a lunch at work before I visit this place
Food: 1
Service: 1
Happened a few years ago but have heard service is still the same and concerns are not taken well with management. I have never eaten here after my last experience. Got food poisoning from a tuna sub. Went and told the manager on duty as a concern. Was very quiet about it to not allow other guests hear and also was just informing them they may want to switch out the tuna or not serve more. Didn't ask for anything in return, just being a good citizen. The manager proceeded to tell me he made the tuna that morning and there was absolutely no way I would have gotten sick 20 minutes after consuming the sub as food posing takes 48 hours to kickin. He also threw in my face that he's studying to be a lawyer and my concern was completely false and if I felt they made me sick that I shouldn't eat there anymore. I was shocked! I've had food poisoning a few times in my life and for me it's always within the hour I get sick after eating. This was the 1st time I had gotten food poisoning from a restaurant though and their response was complete ignorance and uncalled for by the manager.
Atmosphere: 1
Food: 1
Service: 1
Last time I was there the staff was really short with me and with the pricing at all subways I'll never be back
Not very happy with item. Not enough meatEven though it was paid for
I always get Turkey and provolone awesome as always