Taco Bell

37500 Ford Rd, Westland
(734) 238-3103

Recent Reviews

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Qu Mu

I will not be eating at this Taco Bell anymore after tonight. I went in to order my food because I hate the AI at the drive through, I hate the kiosks too, I would perfer someone to take my order, give me a choice. I normally don't have a problem with the kiosk, but for some reason it wanted me to press more buttons after placing my order. I placed my order twice but both times it didn't show up at the register. I typed in my name and pressed confirm and walked away thought I was done. Wrong it wanted me to download the app, which I wasn't interested in and didn't pay no attention too. I know I could have pressed skip, but I had walked away thinking I was done.
Long story short after my confusion with the machine, one lady rang me up in the back. But while my food was being prepared I witnessed another lady touch her hair with her gloves and then proceeded to wrap my food, I was too frustrated about the Kiosk I didn't say anything. I got home and threw it away. I just chucked it up as a lost. I also ordered the new confetti cookie freeze for my daughter, it made her sick instantly. This Taco Bell can have the one star only because the lady tried to make it right but that's just nasty the other worker touched her hair and then touched my food.

Atmosphere: 1

Food: 1

Service: 1

Robby Hendricks (Rob Hendricks)

Not good

Mindy Waddle

There food is always wrong they never get the order right. There shit looks old and stale. The sauce for the pizza is always to dark and taste burnt. The workers are always rude. Don't go there if your having a good day cause it wont be good no more after going there I promise you.

Atmosphere: 1

Food: 1

Service: 1

jessie bowersock

Small taco bell. Excellent service. Pepsi machine and all sauces in accessible.

Atmosphere: 4

Food: 4

Service: 5

Melad K

Jowanna helped me and had the best customer service

Atmosphere: 5

Food: 5

Service: 5

Jay White

Whoever the lady was working the drive thru window at about 340 on 12/2/25 thank you for going above and beyond for my kids. My go to Taco Bell now ❤️❤️

Atmosphere: 5

Food: 5

Service: 5

Michael Sharp

Get rid of the AI drive thru

Atmosphere: 1

Food: 5

Service: 1

Roland le Petour

💩🚽

Atmosphere: 1

Food: 1

Service: 1

Chaz Vanover

Great service today with cashier Jowanna R. I can’t count how many times i have had rude cashiers and this lady absolutely provided amazing service

Atmosphere: 5

Food: 5

Service: 5

Eric Cheat

i prefer this Taco Bell over many other ones, my order is correct most of the time and they are quick

Atmosphere: 5

Food: 4

Service: 5

Shawn Cummins

Stopped in for a quick bite before a birthday party Sunday. There is nothing cheap about Taco Bell and nickles and dimes piss me off.

You spend $30 for three people for nothing special. But $.80 for a squirt of sour cream. Ridiculous.

Unfortunately. Taco Bell is cold. No person to person interaction. All kiosk and bags flung over the counter. Maybe once in a blue moon. But for what you pay for for half empty tacos here and items basically eating tortilla shells with some cheese in it. Not worth the money. Sorry corporate Taco Bell. It's no longer even close to affordable.

Atmosphere: 2

Food: 2

Service: 2

Lindsay Duff

The food is always pretty good in my opinion other than for a few occasions but me and my boyfriend always go to this one because they are the only location in the area that actually grills the 3-cheese grillers but do to them switching to an automated drive thru person we aren’t going to be going to them anymore unfortunately. It would be awesome if they could eventually just switch back as I don’t see the point or how it even makes it better

Atmosphere: 1

Food: 5

Service: 1

Nicholas Daniels

First time back in a month or 2 the robot at the drive thru wouldn’t shut up long enough for me to try and order. They were out of the street chalupas. The AI taking my order ruined the experience to be honest.

Atmosphere: 1

Food: 2

Service: 1

Arvi

Consistently slow. Online orders are never fulfilled within the estimated time.

Service: 1

al

The ai really sucks

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