Slow and distracted service. Not up to par for culvers.
Also, why are the buffalo tenders always smaller than the regular tenders?
Atmosphere: 4
Food: 4
Service: 2
Rick Duran
Double deluxe! Med fries and large chocolate malt, extra malt.. the best lunch ever. I like how everything is made to order hot and fresh.
Food: 5
James Nichols
The staff and team members are honestly really respectful, and polite! Last night I decided to try the new culver’s out in White Lake, MI! I took my father and my 2 boys (4 and 3). I ordered the Mushroom Swiss burger, My father ordered a double butter burger with Ketchup, and mushrooms. My boys got 2 kids meals, both cheese burgers and fries, one with just ketchup and cheese, the other was ketchup and mustard, with lettuce, mushrooms, and bacon. I am truly not one to even write a review. This is honestly the first review I have ever written on a restaurant, or a public business. I truly understand that mistakes happen, and it’s addressed it gets fixed, and we go in about our day. For four burgers it was 45 bucks, so yes - I wanted my order to be correct. When I got home, I truly thought we were handed the wrong order. I looked down at my receipt and nope, my name was written in black and white, crystal clear! amy boys burgers were just ketchup with a piece of cheese that was so over cooked it was like cheese sauce. My mushroom swiss burger, I took one bite, and i couldn’t eat it. It was burnt all to hell. I understand a “Smash” burger! I own a couple flat tops, and my family and I are fans of smash burgers. What I was given wasn’t a “Smash Burger”, It was a damn “Ash” Burger. Honestly, I am not really the kind of guy to do something like this. That was absolutely ridiculous. I don’t understand how you can mess an order up that badly - Than not take accountability for it? If you find yourself wanting Culver’s, I promise you - The extra 15-20 Minutes (commute), to Waterford, or Hartland, even Clarkston locations are so much better. If you enjoy this location - Please… do yourself a favor, go experience the real thing.
Thank you
Atmosphere: 1
Food: 1
Service: 1
Matt B
We mostly enjoy the food and have been to this location and others several times over the years. However this location specifically FORGETS FOOD ALMOST EVERY TRIP. Don't let your guard down and check your bags every time. Coming home and missing cheese curds or fries or a burger is a huge bummer. It's a 10 minute drive there so I am not going to drive 20 minutes for $4 food item.
Just passing along a warning
Bob Boyd
I had an overpriced fish sandwich I've eaten there a couple times I think I'll pick another restaurant
Food: 5
Service: 5
Susan Osbeck
So me and my two daughter went to culvers yesterday at around 6pm. The food was good but it wasn't great. The food was pretty slow coming out even though they had a lot of employees working that day. The kitchen was slacking and the food came out kinda cold. But there was this person running custard and even though she was slammed she still greeted us with a smile and was super kind to us. Who ever ran custard yesterday you should tell her about this amazing review I am giving her.
Atmosphere: 4
Food: 3
Service: 5
Aqua Marshall
So I went to culvers yesterday and there was this girl running custard during the evening. Her name was Jasmine, she was the sweetest girl ever. She made my custard perfectly and she has such a bubbly bright personality. The food came out amazing.
Atmosphere: 5
Food: 5
Service: 5
Richie
Just to put it simply: fantastic place fantastic food fantastic people
Atmosphere: 5
Food: 5
Service: 5
John L
Friendly service and good food.
Atmosphere: 4
Food: 4
Service: 4
michael hardacre
This Culver's I was at was a new store someone giving them a little bit of a break but it was not as good as it should have been I was disappointed
Unfortunately, this was our first time coming here and it was not a good experience. The service was incredibly slow. It took about 35 minutes to get us two orders which were chicken tenders and a chicken sandwich. The place was not very busy either. Then when we got our food, it wasn’t all there and the waiter tried to take it back till it was all ready. The chicken tenders that we ordered were overcooked and really dry. Sadly, I don’t believe we will be coming back.
Atmosphere: 3
Food: 1
Service: 1
Gregory Silas
Very Slow service
Atmosphere: 3
Food: 4
Service: 2
Jay Pistana
Here is the tomato that on my hamburger. Delicious after I removed it. I presented it to manager, and he just looked at me, said nothing. On my way out, an employee shouted across the parking lot that she was sorry for my tomato.
Atmosphere: 5
Food: 3
Service: 5
Ethan Chandler
Very good but one thing is is that I always dont feel good after eating
Atmosphere: 5
Food: 5
Service: 5
Cindie Audia
I got the burger, fries and a soda. I liked that they let me choose what I wanted for my burger, the fries were hot, and they carry a caffeine free diet soda (rootbeer) which most restaurants don't offer.
Slow and distracted service. Not up to par for culvers.
Also, why are the buffalo tenders always smaller than the regular tenders?
Atmosphere: 4
Food: 4
Service: 2
Double deluxe!
Med fries and large chocolate malt, extra malt.. the best lunch ever. I like how everything is made to order hot and fresh.
Food: 5
The staff and team members are honestly really respectful, and polite! Last night I decided to try the new culver’s out in White Lake, MI! I took my father and my 2 boys (4 and 3). I ordered the Mushroom Swiss burger, My father ordered a double butter burger with Ketchup, and mushrooms. My boys got 2 kids meals, both cheese burgers and fries, one with just ketchup and cheese, the other was ketchup and mustard, with lettuce, mushrooms, and bacon. I am truly not one to even write a review. This is honestly the first review I have ever written on a restaurant, or a public business. I truly understand that mistakes happen, and it’s addressed it gets fixed, and we go in about our day. For four burgers it was 45 bucks, so yes - I wanted my order to be correct. When I got home, I truly thought we were handed the wrong order. I looked down at my receipt and nope, my name was written in black and white, crystal clear! amy boys burgers were just ketchup with a piece of cheese that was so over cooked it was like cheese sauce. My mushroom swiss burger, I took one bite, and i couldn’t eat it. It was burnt all to hell. I understand a “Smash” burger! I own a couple flat tops, and my family and I are fans of smash burgers. What I was given wasn’t a “Smash Burger”, It was a damn “Ash” Burger. Honestly, I am
not really the kind of guy to do something like this. That was absolutely ridiculous. I don’t understand how you can mess an order up that badly - Than not take accountability for it? If you find yourself wanting Culver’s, I promise you - The extra 15-20 Minutes (commute), to Waterford, or Hartland, even Clarkston locations are so much better. If you enjoy this location - Please… do yourself a favor, go experience the real thing.
Thank you
Atmosphere: 1
Food: 1
Service: 1
We mostly enjoy the food and have been to this location and others several times over the years. However this location specifically FORGETS FOOD ALMOST EVERY TRIP. Don't let your guard down and check your bags every time. Coming home and missing cheese curds or fries or a burger is a huge bummer. It's a 10 minute drive there so I am not going to drive 20 minutes for $4 food item.
Just passing along a warning
I had an overpriced fish sandwich I've eaten there a couple times I think I'll pick another restaurant
Food: 5
Service: 5
So me and my two daughter went to culvers yesterday at around 6pm. The food was good but it wasn't great. The food was pretty slow coming out even though they had a lot of employees working that day. The kitchen was slacking and the food came out kinda cold. But there was this person running custard and even though she was slammed she still greeted us with a smile and was super kind to us. Who ever ran custard yesterday you should tell her about this amazing review I am giving her.
Atmosphere: 4
Food: 3
Service: 5
So I went to culvers yesterday and there was this girl running custard during the evening. Her name was Jasmine, she was the sweetest girl ever. She made my custard perfectly and she has such a bubbly bright personality. The food came out amazing.
Atmosphere: 5
Food: 5
Service: 5
Just to put it simply: fantastic place fantastic food fantastic people
Atmosphere: 5
Food: 5
Service: 5
Friendly service and good food.
Atmosphere: 4
Food: 4
Service: 4
This Culver's I was at was a new store someone giving them a little bit of a break but it was not as good as it should have been I was disappointed
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Unfortunately, this was our first time coming here and it was not a good experience. The service was incredibly slow. It took about 35 minutes to get us two orders which were chicken tenders and a chicken sandwich. The place was not very busy either. Then when we got our food, it wasn’t all there and the waiter tried to take it back till it was all ready. The chicken tenders that we ordered were overcooked and really dry. Sadly, I don’t believe we will be coming back.
Atmosphere: 3
Food: 1
Service: 1
Very Slow service
Atmosphere: 3
Food: 4
Service: 2
Here is the tomato that on my hamburger. Delicious after I removed it. I presented it to manager, and he just looked at me, said nothing. On my way out, an employee shouted across the parking lot that she was sorry for my tomato.
Atmosphere: 5
Food: 3
Service: 5
Very good but one thing is is that I always dont feel good after eating
Atmosphere: 5
Food: 5
Service: 5
I got the burger, fries and a soda. I liked that they let me choose what I wanted for my burger, the fries were hot, and they carry a caffeine free diet soda (rootbeer) which most restaurants don't offer.
Atmosphere: 3
Food: 5
Service: 5
Loading...