Not a "happy to help you and take your money to pay for my salary" kind of place.
Atmosphere: 1
Food: 3
Service: 1
Ryan Boutorwick
I ask for a medium iced coffee with butter pecan and sweet foam. I watched you put 5 full pumps of butter pecan flavor, fill the rest up with milk then fill a ¼of the cup with sweet foam. I threw it right in the trash and will not be back. You didn't even put coffee in it. You trying to give me a sugar shock in the morning?
Atmosphere: 1
Food: 2
Service: 1
Tony Scott
This is by the worst customer service I have ever experienced. I bought donuts and coffee for my employees using a company credit card. No receipt was ever given. I went back up to the store and spoke to Randy who told me he was the franchise owner. Randy said that he had no way to reprint the receipt. I then called the corporate customer service phone number and it only got worse. The customer service rep told me that Randy had lied to me and that he could print the receipt. He then continued to ask for my phone number so that Randy could get in contact with me to resolve the matter. I told him that if what he said was true then Randy would just lie again and I would never get my receipt. The customer service rep said that since it was a franchise there was no way for him to get my receipt even though he was able to look up my order. I asked to speak to his boss as this made no sense and he refused to transfer me to anyone else. I was extremely irritated. I gave him my number but Randy never called. I emailed corporates customer service email and got a response almost immediately from Jean the “Customer Relations Coordinator” asking what number I had contacted for corporate so she could look up the case #. I replied with an hour and almost 2 months and multiple emails later I have yet to receive a response from her. This is beyond frustrating! Lied to by the franchise owner, ignored by 2 different “customer service reps” from corporate and I should have been given a receipt when I was there in the first place. I will never use any Dunkin Donuts again!
Atmosphere: 1
Food: 1
Service: 1
James Lynn
Made an order. Showed up to pick it up. Service was rushing and didn't even try to give me what I actually ordered. It's 10:30am on a Sunday and this man told me they didn't have the 2 types of doughnuts I actually ordered. I mean dude the church parking lots are still full wth are you guys doing. Will not be back.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Donuts
David C.
The donuts were stale and the coffee was old. There was no way the glazed donuts were fresh since the donut was hard and dry and the glaze had run off the donut which left a wet sticky coating. Stay away from this business!
UWZerokool X
Not open at specified time. Its 5:50am and they are not open. Gas station attendant came out and told me it will be another half hour. :/
June Etlinger
Coffee is always hot and tastes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Sam
Bagel way to hard, vanilla iced coffee had no actual coffee tasted like straight syrup. So disappointed.
This place is great, there’s practically never a line, service is super fast, and the ice tea is great and super cheap. Occasionally if you go in the afternoon (4pm or later), they’ll be out of normal iced tea, but the employees are always nice about it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Tina
Very dissatisfied with the AM crew will not come around that time frame every again I got my regular cap blast with extra ice cream and I was given ice for a drink I paid 8 dollars worth.. I come on a regular basis during the afternoon shift and the drink is made to perfection 8 dollars wasted today so no the world did dif not run on Dunkin today it made me very sad and a waste no AM shift please teach how to make drinks properly
Atmosphere: 1
Food: 1
Service: 1
Jason Jones
Is my favorite place to stop late at night?. Not to mention, they have every kind of liquor known to man for sale…
Marc Cooper
Amazing coffee here. And the donuts are good too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Kearsten Struzik
Not great. Mediocre service. The donuts were good, but the coffee, which was supposed to be steamed, was as cold as if it had come out of the refrigerator. Not an amazing experience.
Worst expresso ever. Burnt. Burnt. Burnt
Very friendly and fast.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Donuts
Not a "happy to help you and take your money to pay for my salary" kind of place.
Atmosphere: 1
Food: 3
Service: 1
I ask for a medium iced coffee with butter pecan and sweet foam. I watched you put 5 full pumps of butter pecan flavor, fill the rest up with milk then fill a ¼of the cup with sweet foam. I threw it right in the trash and will not be back. You didn't even put coffee in it. You trying to give me a sugar shock in the morning?
Atmosphere: 1
Food: 2
Service: 1
This is by the worst customer service I have ever experienced. I bought donuts and coffee for my employees using a company credit card. No receipt was ever given. I went back up to the store and spoke to Randy who told me he was the franchise owner. Randy said that he had no way to reprint the receipt. I then called the corporate customer service phone number and it only got worse. The customer service rep told me that Randy had lied to me and that he could print the receipt. He then continued to ask for my phone number so that Randy could get in contact with me to resolve the matter. I told him that if what he said was true then Randy would just lie again and I would never get my receipt. The customer service rep said that since it was a franchise there was no way for him to get my receipt even though he was able to look up my order. I asked to speak to his boss as this made no sense and he refused to transfer me to anyone else. I was extremely irritated. I gave him my number but Randy never called. I emailed corporates customer service email and got a response almost immediately from Jean the “Customer Relations Coordinator” asking what number I had contacted for corporate so she could look up the case #. I replied with an hour and almost 2 months and multiple emails later I have yet to receive a response from her. This is beyond frustrating! Lied to by the franchise owner, ignored by 2 different “customer service reps” from corporate and I should have been given a receipt when I was there in the first place. I will never use any Dunkin Donuts again!
Atmosphere: 1
Food: 1
Service: 1
Made an order. Showed up to pick it up. Service was rushing and didn't even try to give me what I actually ordered. It's 10:30am on a Sunday and this man told me they didn't have the 2 types of doughnuts I actually ordered. I mean dude the church parking lots are still full wth are you guys doing. Will not be back.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Donuts
The donuts were stale and the coffee was old. There was no way the glazed donuts were fresh since the donut was hard and dry and the glaze had run off the donut which left a wet sticky coating. Stay away from this business!
Not open at specified time. Its 5:50am and they are not open. Gas station attendant came out and told me it will be another half hour. :/
Coffee is always hot and tastes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Bagel way to hard, vanilla iced coffee had no actual coffee tasted like straight syrup. So disappointed.
Food: 1
Service: 2
Restaurantji Recommends
This place is great, there’s practically never a line, service is super fast, and the ice tea is great and super cheap. Occasionally if you go in the afternoon (4pm or later), they’ll be out of normal iced tea, but the employees are always nice about it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Very dissatisfied with the AM crew will not come around that time frame every again I got my regular cap blast with extra ice cream and I was given ice for a drink I paid 8 dollars worth.. I come on a regular basis during the afternoon shift and the drink is made to perfection 8 dollars wasted today so no the world did dif not run on Dunkin today it made me very sad and a waste no AM shift please teach how to make drinks properly
Atmosphere: 1
Food: 1
Service: 1
Is my favorite place to stop late at night?. Not to mention, they have every kind of liquor known to man for sale…
Amazing coffee here. And the donuts are good too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Not great. Mediocre service. The donuts were good, but the coffee, which was supposed to be steamed, was as cold as if it had come out of the refrigerator. Not an amazing experience.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Donuts