Jimmy John's

9278 Highland Rd, White Lake
(248) 698-3800

Customers' Favorites

Photos

+31 photos
+30 photos
Add a photo

Recent Reviews

One of the best fast casual customer service experiences I’ve had. I ordered a few Sandwiches for Delivery from Door Dash and quickly after submitting, I got a call from one of their reps who very apologetically said they only have enough sliced wheat bread for 2 sandwiches and asked what kind of bread we would like for the other. She was very professional, kind, and sincere.I was very impressed that she even had the thought to call and took the time to call. I left the call...
Dietary restrictions: Wanted 7 subs so I typed out the order to make it easy for them to be accurate. The only person that read the instructions was the first person in the line. As the subs were passed along, no one asked what was to be on them. I suggest ordering one at a time and watching what how they are making them.
So my fiancé and I walked into jimmy johns on 59 and crescent lake road the woman with the brown hair I’m sure it was the manager was very rude and publicly humiliated and belittled the cook on a custom order. She huffed and puffed and said “no you understand it now” like he was a child. Everyone in the restaurant could hear it. After I thanked him and said he did a wonderful job and to ignore her he said thank you very much as we left out the door. The unprofessionalism...

More Reviews