I ordered a double beef and cheeder meal l got a single and burt fries
Pat Bird
We used the drive rhrough
Food: 4
Service: 3
Brian Goodall
Crinkle fries were warm, not hot. Classic beef and cheddar sandwiches were sauced only on half of the sandwich. I wasn't offered extra horsey or Arby's sauce packets. Drinks had no ice in them and I do mean no ice.
Jennifer Wright
Very pleasant visit! We stopped in from out of town and the food was delicious and we received our order without any problems, and the service was great, so nice, and accommodating! Bathrooms were very clean too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, French Dip, Greek Gyro
Pam Lucht
Not happy with my bun at all the beef was ok I have had better I guess I will try Muskegon.
Atmosphere: 3
Food: 1
Service: 1
karl williams
I pulled into the Arby’s drive-thru with hunger in my soul and hope in my heart. Little did I know, I was entering a purgatory from which few return unchanged. I placed my humble order—a sandwich, some curly fries, a whisper of sauce. And then… silence. Minutes passed. Then more. Time fractured. I watched birds live full lives in the branches above. My gas tank wept. I aged visibly. Families behind me honked, but there was no movement. Just stillness. A stillness so profound, it echoed in my bones. I questioned everything—life, love, roast beef. When I finally reached the window (weeks later, it seemed), they handed me my food without a word. No apology. No explanation. The fries were cold. The meat was limp. My spirit? Crushed. I drove off not as a man satisfied, but as a shadow—emptied, forgotten, betrayed. Arby’s, you broke me. You have the meats, but you stole my time… and I shall never forgive you.
Atmosphere: 1
Food: 1
Service: 1
Mel D
Friendly cashier. Food was quick n hot.
Atmosphere: 5
Food: 5
Service: 5
scoap
Came in tonight after a long day of work and got myself and sandwich and to my surprise there was a bone or something in the sandwich and when i took a bite i chipped one of my teeth. There was also a hair at the bottom of my curly fries so that’s a very pleasant surprise. Update: Have contacted corporate gotten no response also sent this review in got no response while i see them responding to other reviews. very pathetic.
Atmosphere: 1
Food: 1
Service: 1
Emma Greene-Gardenhouse
I had the most amazing experience in the drive thru tonight. The girl at the window, McKenzie, went out of her way to make my experience amazing and left me a very nice note with my food wishing me a good night. The food was also hot and service was quick! I will definitely be back and recommend this Arby's to everyone!
William Sleet III
It's your typical Arby's. Nothing more nothing less
Arby's has been my 2nd favorite restaurant since I was a toddler, and it has amazing chicken. If you're looking for something to eat on a road trip, get Arby's!! You won't regret it!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Curly Fries, Crispy Chicken
rick reasoner
The last two times we have visited the Whitehall, mi. Location, the food was good except the French fries were not hot. The atmosphere was clean but very cold. Had to wear our winter coats. Food got cold fast. I asked if the heat was broken and the server said that they have no control over the heat that a location in Georgia controlled the store’s environment controls. Too cold for us. Will be going to a different location if it doesn’t improve.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Arby's Signature Sandwiches
Lottie Will
Slow service
Service: 1
kimberly wingo
Ran out of roast beef! Seriously?!
There is nothing to say on the lame comment form you sent me. It was 6pm on a Saturday night when it happened, so we left
I ordered a double beef and cheeder meal l got a single and burt fries
We used the drive rhrough
Food: 4
Service: 3
Crinkle fries were warm, not hot. Classic beef and cheddar sandwiches were sauced only on half of the sandwich. I wasn't offered extra horsey or Arby's sauce packets. Drinks had no ice in them and I do mean no ice.
Very pleasant visit! We stopped in from out of town and the food was delicious and we received our order without any problems, and the service was great, so nice, and accommodating! Bathrooms were very clean too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, French Dip, Greek Gyro
Not happy with my bun at all the beef was ok I have had better I guess I will try Muskegon.
Atmosphere: 3
Food: 1
Service: 1
I pulled into the Arby’s drive-thru with hunger in my soul and hope in my heart. Little did I know, I was entering a purgatory from which few return unchanged. I placed my humble order—a sandwich, some curly fries, a whisper of sauce. And then… silence. Minutes passed. Then more. Time fractured. I watched birds live full lives in the branches above. My gas tank wept. I aged visibly. Families behind me honked, but there was no movement. Just stillness. A stillness so profound, it echoed in my bones. I questioned everything—life, love, roast beef. When I finally reached the window (weeks later, it seemed), they handed me my food without a word. No apology. No explanation. The fries were cold. The meat was limp. My spirit? Crushed. I drove off not as a man satisfied, but as a shadow—emptied, forgotten, betrayed. Arby’s, you broke me. You have the meats, but you stole my time… and I shall never forgive you.
Atmosphere: 1
Food: 1
Service: 1
Friendly cashier. Food was quick n hot.
Atmosphere: 5
Food: 5
Service: 5
Came in tonight after a long day of work and got myself and sandwich and to my surprise there was a bone or something in the sandwich and when i took a bite i chipped one of my teeth. There was also a hair at the bottom of my curly fries so that’s a very pleasant surprise. Update: Have contacted corporate gotten no response also sent this review in got no response while i see them responding to other reviews. very pathetic.
Atmosphere: 1
Food: 1
Service: 1
I had the most amazing experience in the drive thru tonight. The girl at the window, McKenzie, went out of her way to make my experience amazing and left me a very nice note with my food wishing me a good night. The food was also hot and service was quick! I will definitely be back and recommend this Arby's to everyone!
It's your typical Arby's. Nothing more nothing less
Restaurantji Recommends
I love me some local Arby's.
Arby's has been my 2nd favorite restaurant since I was a toddler, and it has amazing chicken. If you're looking for something to eat on a road trip, get Arby's!! You won't regret it!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Curly Fries, Crispy Chicken
The last two times we have visited the Whitehall, mi. Location, the food was good except the French fries were not hot.
The atmosphere was clean but very cold. Had to wear our winter coats. Food got cold fast.
I asked if the heat was broken and the server said that they have no control over the heat that a location in Georgia controlled the store’s environment controls.
Too cold for us. Will be going to a different location if it doesn’t improve.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Arby's Signature Sandwiches
Slow service
Service: 1
Ran out of roast beef! Seriously?!
There is nothing to say on the lame comment form you sent me. It was 6pm on a Saturday night when it happened, so we left
Atmosphere: 1
Food: 1
Service: 1
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