Panera Bread
19440 West Rd, Woodhaven
(734) 675-3500
Recent Reviews
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A perfect place for a special occasion.A memorable and enjoyable visit.
Atmosphere: 5
Food: 5
Service: 5
I ordered a greek salads as one of my delivery items. 50% of the lettuce was stems and not edible. Very disappointed
Atmosphere: 4
Food: 3
Service: 5
I ordered FIVES french baguette sides and was given NONE in my order. The workers were also not very kind.
Atmosphere: 3
Food: 1
Service: 1
overrated...too expensive
Honestly the slowest location ever….i waited in line for a half hour today to get a salad behind ONE person. It’s incredibly frustrating…then I came to window and it
Took the girl 2 minutes to even say anything to me…again….it was a SALAD!
Food: 4
Service: 1
Quick take out service.
Atmosphere: 4
Food: 4
Service: 4
I ordered a delivery and did not receive the baguettes with my soup. Very disappointing. Called and they offered me a drink coupon on a $47 order.
Food: 4
Service: 1
Didn't get all the food we ordered.
Atmosphere: 4
Food: 2
Service: 4
Gave me dirty spoons and a bowl of soup that wasn’t full. A lot of times they mess up your order. Dirty dirty dirty
⭐ 1 star — If I could give zero, I would.
I love Panera’s food, but this location is an absolute disaster. Every. Single. Time. The drive-thru is glacially slow — not because the line is long, but because the staff moves like they’re underwater. Even if you’re the only car in line, expect to sit there at least 10 minutes. Add one or two cars ahead of you, and you’re trapped for 20+. For soup and a sandwich.
Half the time the order is wrong — not customized, not complicated, just wrong. I don’t ask for substitutions, but somehow they still can’t manage to make their own menu items correctly.
And don’t even get me started on the payment process. Sometimes they have a tap reader, sometimes they “don’t,” but every time they insist on taking your phone to do Apple Pay — which is completely unnecessary and wildly inconsistent.
This place needs serious management attention. Panera’s food is great, but this location makes you regret ever craving it.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Love the Bear Claws! I like the Turkey cheddar sandwich ( w/o the cheddar 4 me) & my granddaughter likes the crispy bacon on the BLT.
Food: 5
Service: 4
By far the worst panera
Service: 1
Panera woodhaven is consistently terrible! The staff taking your order has to also get drinks, bagels, bread etc…causing everyone to wait. They won’t open a second register. Coffee’s almost always empty- also creamer. The drive thru- ugh! You wait forever! Sometimes no one even comes to the window.
I never get acknowledged at the drive through when I come here past 5pm. Today I waited 5-10 minutes at the drive through for my take out order… no response whatsoever. When I went inside to pick it up, everyone behind the counter was involved in their own conversations and ignored me as I stood there. The employee, Kaylee, in particular was very rude and unprofessional, as she seemed extremely annoyed that I showed up at all. At least the other employees prioritized my concerns, but I did not like her attitude at all. The food was ok, but my experience here tonight has swayed my decision to come back here at all, sadly.
Atmosphere: 2
Food: 3
Service: 1
Accuracy matters at this location. The hostess Danielle is very kind and excellent at customer service. The dining area was very clean and the lady that made my food did a fantastic job and she remembered me. I felt welcomed. My experience was what dining at an establishment should be. I will gladly frequent this Panera location. Thank you for exceeding my expectations.
Atmosphere: 5
Food: 5
Service: 5
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