Super friendly. The chicken rings were cold and they forgot the sauce for them but overall decent experience. The burgers i got were great. (jalapeño slider!!)
Atmosphere: 5
Food: 3
Service: 4
RocKN JB InDaD
What sort of downriver inbred miscreants make a person wait for 1000000 epochs for a slider?
Atmosphere: 1
Food: 1
Service: 1
J
Please check your food they will most definitely short you, but charge you for it! So disappointed because I don’t stay in the area!! Drive thru around 8pm 3/14/25 poor service at its best!!
Atmosphere: 1
Food: 1
Service: 1
Sandra
This is a nice and clean White Castle. Staff was wearing gloves and sanitary. I would highly recommend this restaurant if you enjoy White Castle and want a clean place to eat. Staff are nice and professional.
Atmosphere: 4
Food: 3
Service: 4
David Kelly
Usually this White Castle is good. But I went there last week and the burgers weren't good and when I went to the window. Good thing I checked my bag because I was missing some how you of my order. The girl in the window took care of me though, and corrected the problem.Good thing I had checked before.I left
Atmosphere: 2
Food: 2
Service: 2
Yvonne
Our experience was not at all like the past years. No interaction with employees, no hourly contests. When we arrived we had to ask a different server to give us placemats and napkins. Our server kept saying give me a sec. We were waited on after others that came in after us like 10 minutes after us were waited on. The other servers didnt seem to be having the same issue. Maybe our server was new, not sure but he only had two tables and they came in after us. Our table that they sat us at still had old placemats and food crumbs on the table and seat. Not sure if we will continue this tradition. I will not give the server name or description bc it may have been a training issue. We just felt left out, as we looked around and all the others were waited on and happy. We really like this location but them seem to have dropped the ball on a very popular event. thank you
Raymond
For an establishment which offers sit down service once a year, they did an excellent job with table service.
Brittany Sarkozi (Sharkie)
This location use to be good, but the last few times I’ve been here it hasn’t been good. Last week I Ordered a 1921 slider the the bun was hard. Like it had been sitting on the counter since Nixon was president. And the the workers acted confused when was tried to get a new one made. And that took forever.
I went today thinking maybe it was just a fluke. Nope. Sat in the drive thru forever. Ordered a few burgers and a cherry coke. Asked for the burgers to have EVERYTHING ON THEM (onion, pickles, etc).
After waiting in the drive thru for 20 minutes. The worker tried to hand me the wrong drink. No. I had a Cherry Coke. And she was confused as to what we ordered.
When we finally get our food The cheese on the 1921 slider I got was hard. There were no onions on it or mustard when I had asked for everything on them.
My jalapeño cheese burgers lacked onions and mustard and one was even missing cheese.
I don’t think I’ll go back to this location. It really went down hill.
Atmosphere: 1
Food: 1
Service: 1
Denise Veces
Nothing wrong with the food but I sat in the drive thru at 1 am for 25 minutes I only ordered 2 double cheeseburgers there was only one car in front of me. made no sense.
I placed an online order in the restaurant and sat down. I waited patiently for my name to be called, but it wasn't called. I went to the counter to fin out that my order had been sitting there getting cold. The order was terrible, it was literally cold. I didn't complain because it didn't look like anyone would care. Won't be spending any more of my money there.
Atmosphere: 2
Food: 2
Service: 2
will tebor
It's White Castle the food is always the same. Which is awesome. The service was horrible here. The other people waiting for their food were cool as hell to talk to. I wasn't even drunk or high. Everyone just loves the crave but hates the wait.
Atmosphere: 5
Food: 5
Service: 1
Rachel Long
It's good, but has gotten expensive like everywhere else. For the amount of food you get for what your paying questionable. They do have great breakfast sandwiches which seem more bang for your buck.
Atmosphere: 5
Food: 5
Service: 5
Darryl Kirby
Service was good! Food was Good! Everything WAS ON POINT!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger and Fries
Jason Garcia
The West Road White Castle is the best location. Theyre always nice and efficient!
Trash food
Super friendly. The chicken rings were cold and they forgot the sauce for them but overall decent experience. The burgers i got were great. (jalapeño slider!!)
Atmosphere: 5
Food: 3
Service: 4
What sort of downriver inbred miscreants make a person wait for 1000000 epochs for a slider?
Atmosphere: 1
Food: 1
Service: 1
Please check your food they will most definitely short you, but charge you for it! So disappointed because I don’t stay in the area!! Drive thru around 8pm 3/14/25 poor service at its best!!
Atmosphere: 1
Food: 1
Service: 1
This is a nice and clean White Castle. Staff was wearing gloves and sanitary. I would highly recommend this restaurant if you enjoy White Castle and want a clean place to eat. Staff are nice and professional.
Atmosphere: 4
Food: 3
Service: 4
Usually this White Castle is good. But I went there last week and the burgers weren't good and when I went to the window. Good thing I checked my bag because I was missing some how you of my order. The girl in the window took care of me though, and corrected the problem.Good thing I had checked before.I left
Atmosphere: 2
Food: 2
Service: 2
Our experience was not at all like the past years. No interaction with employees, no hourly contests. When we arrived we had to ask a different server to give us placemats and napkins. Our server kept saying give me a sec. We were waited on after others that came in after us like 10 minutes after us were waited on. The other servers didnt seem to be having the same issue. Maybe our server was new, not sure but he only had two tables and they came in after us. Our table that they sat us at still had old placemats and food crumbs on the table and seat. Not sure if we will continue this tradition. I will not give the server name or description bc it may have been a training issue. We just felt left out, as we looked around and all the others were waited on and happy. We really like this location but them seem to have dropped the ball on a very popular event. thank you
For an establishment which offers sit down service once a year, they did an excellent job with table service.
This location use to be good, but the last few times I’ve been here it hasn’t been good. Last week I Ordered a 1921 slider the the bun was hard. Like it had been sitting on the counter since Nixon was president. And the the workers acted confused when was tried to get a new one made. And that took forever.
I went today thinking maybe it was just a fluke. Nope. Sat in the drive thru forever. Ordered a few burgers and a cherry coke. Asked for the burgers to have EVERYTHING ON THEM (onion, pickles, etc).
After waiting in the drive thru for 20 minutes. The worker tried to hand me the wrong drink. No. I had a Cherry Coke. And she was confused as to what we ordered.
When we finally get our food The cheese on the 1921 slider I got was hard. There were no onions on it or mustard when I had asked for everything on them.
My jalapeño cheese burgers lacked onions and mustard and one was even missing cheese.
I don’t think I’ll go back to this location. It really went down hill.
Atmosphere: 1
Food: 1
Service: 1
Nothing wrong with the food but I sat in the drive thru at 1 am for 25 minutes I only ordered 2 double cheeseburgers there was only one car in front of me. made no sense.
Restaurantji Recommends
I placed an online order in the restaurant and sat down. I waited patiently for my name to be called, but it wasn't called. I went to the counter to fin out that my order had been sitting there getting cold. The order was terrible, it was literally cold. I didn't complain because it didn't look like anyone would care. Won't be spending any more of my money there.
Atmosphere: 2
Food: 2
Service: 2
It's White Castle the food is always the same. Which is awesome. The service was horrible here. The other people waiting for their food were cool as hell to talk to. I wasn't even drunk or high. Everyone just loves the crave but hates the wait.
Atmosphere: 5
Food: 5
Service: 1
It's good, but has gotten expensive like everywhere else. For the amount of food you get for what your paying questionable. They do have great breakfast sandwiches which seem more bang for your buck.
Atmosphere: 5
Food: 5
Service: 5
Service was good! Food was Good! Everything WAS ON POINT!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger and Fries
The West Road White Castle is the best location. Theyre always nice and efficient!
Food: 5
Service: 5
Recommended dishes: Original Sliders Combo
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