BIGGBY COFFEE
3516 Division Ave S, Grand Rapids
(616) 344-6950
Recent Reviews
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Best Crew Best Coffee Love picking up doordash from this Location and also getting coffee for myself ;)
The new manager is kind, professional but fun. Was quick to get my beverages out in a timely manner. Who ever made my chai latte set my day up for success! Absolutely the best one i had in a long time. Thanks!
Atmosphere: 5
Food: 5
Service: 5
My son works there so I may be bias
Atmosphere: 5
Food: 5
Service: 5
Every time I come to this location they never have anything I want to order and I have been trying to come with more than 1 thing in mind just in case. The reason I return is because it is 2 seconds from my house. They don’t even try to make it worth anything, The baristas act like it not a problem and that’s sad cause it’s a problem to be out of so many items at a time and not have any substitutes.
Atmosphere: 1
Food: 1
Service: 1
I just started a new job in the area and the girl who works the drive thru most mornings I’ve stopped has made my day each time. She is so kind and upbeat, it really has a tremendous effect on my mornings! Thank you for being you!
I love this location and normally the staff is very friendly. However, the last two times I went there and ordered a 24 ounce lattes. I received the 20 ounce yet paid for the larger size. I’m not the type of person that’s gonna hold up the line and complain so I say nothing, but it seems to be if it happened twice in a row something is going on
Staff here needs help. Clearly they weren't trained on how to make coffees. Nothing is consistent. Nothing comes out the same on any day of the week. Today was the deal breaker. I will never return to this location. An old. Moldy. Rubbery bagel. Pictures being sent to corporate AND health Dept , not on here. And the kid working was high as a kite and rude. DO NOT GO HERE. THE ONE 2 MILES UP THE ROAD IS WAY BETTER.
Atmosphere: 1
Food: 1
Service: 1
Employees are really nice, my drinks are good for the most part. BUT the speed of service is TERRIBLE, why are there only 2 employees during rush hour? That is INSANE to order ahead is pointless because you’re still going to wait for a long period of time and I’m not talking 5 mins I’m talking 10-15 mins
I have driven through this Bigby a few times, and I usually get the same barista. I am not sure what her name is, but she always has fun colored hair and a big smile. She is DELIGHTFUL and I always leave glad I decided to get a coffee after seeing her. Def recommend this Biggby!
Service: 5
This is the only location that has never messed up my order.
Restaurantji Recommends
It's just a drive throw but vary good. Drinks
Kid-friendliness: They are nice to all kids
Atmosphere: 5
Food: 5
Service: 5
The workers are fast friendly ànd just all around a fun loving crew.
Atmosphere: 5
Food: 5
Service: 5
Why can I never get my order right? I guess I should ask myself "why do I keep going back?"
Atmosphere: 1
Food: 3
Service: 1
Aileen is amazing at location! Incredibly friendly, helpful, and sweet. Will drive out of my way to go this location for Aileen!
This is the 2nd time I ordered ahead to avoid the line, only to have to wait I ordered at 7:57am arrived at 8:15am and waited another 5 mins. My coffee tasted old and bitter.
Food: 1
Service: 1
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