Everytime I go in to this location the whole team seems not only happy to be there,but happy to serve customers.I have been to this location at least 5 times and not one time has it disappointed .I don't think you can make a bad sub at Boardwalk, but I am very indecisive and often put the choice in the hand of the person taking my order.It is always great.
Atmosphere: 5
Food: 5
Service: 5
Jim Pellerito
Update 9/23/2024: After speaking with the Manager, they have reassured me of their sanitization practices and have restored my faith in Boardwalk Subs.
I've been a loyal customer of Boardwalk for over a decade, consistently enjoying their subs. However, my visit on Thursday, September 19 at 7:30 PM was disappointing. I observed an employee cleaning the meat slicer in a manner that raised hygiene concerns. The cleaning process appeared to redistribute debris onto the blade, which was then used to slice meat without proper sanitization. This experience has unfortunately impacted my confidence in the establishment's food safety practices. While I've always appreciated Boardwalk's subs, I'll need to reconsider my patronage until I can be assured that proper food handling procedures are in place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Sub
Nora Castillo
Everything was good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Sub
Lily Garcia
Do not tell customers you will be open if you are not willing to sell food when the time comes. What a waste of time..“Oh we were only able to get the door open an hour ago so we won’t be open till 11:30 today” Like you didn’t just send two customers out at 10:45 that you’d be open at 11am when you had the door wide open and unlocked. I’ve worked food industry and you don’t do that to customers who you watched wait around in the front window till 11 came around. Waste of time and bad staff. A hour is more than enough to set up cold bar or atleast make two sandwiches.
Atmosphere: 1
Food: 1
Service: 1
Madie MH
Giving a 5 star for Andrew! Very kind and welcoming attitude even though I came in within the last half hour.
Service: 5
Recommended dishes: Capacola Salami & Cheese
Georgenna Beers
I went to Boardwalk at 8:25pm on 9/5. I was asked what my order would be and not until after the order was ready for toppings was I told they were not accepting cash. They did not close until 9pm and took out their cash till already. I only had cash on me and I did not have enough money in my bank account. Instead of working on a solution, the female deli maker told the male cashier that she forgot to tell me it was card only and left it at that. Ultimately I needed food and had to pay a $30 overdraft fee to my bank for the sandwich. Not a great experience.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: 4 Sub
Jennifer Clark
Awesome food
Atmosphere: 5
Food: 5
Service: 5
Alex Rodriguez
No one ever sitting but live the food and staff here. Only wish the Jenison location get act together.
Atmosphere: 3
Food: 5
Service: 4
Nathan Dahms
The staff is absolutely fantastic, the food is fantastic. Would recommend eating here to anyone looking for a sub.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pickles
Krista Pomorski
Disappointed. I’d like to give a good review as I’ve enjoyed Boardwalk for years but today there were five people working behind the counter and only two customers in line. They rushed through my order, forgot ingredients because sandwiches were being passed back and forth. My order was almost switched at check out but the other customer noticed it. I thought about this post as to be fair, but the workers were unorganized and rushing when there was no one else in line that ended in mistakes, only to have a chalkboard sign asking for goggle reviews at the end of the line. Well boardwalk if you would like reviews you might want to fix your customer service first. I know the owner cares about their business and it shows in Boardwalks success. If he was there today this would not have been the atmosphere.
Ari literally saved my life and I am so grateful to be in her presence. The sub she made came straight from heaven and the sight of her angel wings coming down from the sky was enough to make a middle aged man cry.
Atmosphere: 5
Food: 5
Service: 5
Tracy Warning
Been going here for years. Never had a disappointing sub. Always great staff. Thank you for being a staple in our lunch routine!!
Atmosphere: 5
Food: 5
Service: 5
J.R. Arguijo
Went here for the first time today. I have been told about the good food from coworkers. This place is OUTSTANDING!!! Great subs with good ingredients!!! I highly suggest this place for a great lunch or early dinner meal!!!! AWESOME SPOT!!! THANK YOU!!!!
Atmosphere: 5
Food: 5
Service: 5
Kevin Lounsbury
Boardwalk subs are DELICIOUS! Especially when you get them Rogue. Great service, excellent sandwiches, great value!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Sandwich
Riley Bedard
This is one of my favorite sub joints in Michigan! Hands down the best bang for your buck and they have fresh great quality ingredients. The Going Rouge option is my favorite way they put a fun twist on the sandwich by flipping the bread inside out!
Everytime I go in to this location the whole team seems not only happy to be there,but happy to serve customers.I have been to this location at least 5 times and not one time has it disappointed .I don't think you can make a bad sub at Boardwalk, but I am very indecisive and often put the choice in the hand of the person taking my order.It is always great.
Atmosphere: 5
Food: 5
Service: 5
Update 9/23/2024: After speaking with the Manager, they have reassured me of their sanitization practices and have restored my faith in Boardwalk Subs.
I've been a loyal customer of Boardwalk for over a decade, consistently enjoying their subs. However, my visit on Thursday, September 19 at 7:30 PM was disappointing. I observed an employee cleaning the meat slicer in a manner that raised hygiene concerns. The cleaning process appeared to redistribute debris onto the blade, which was then used to slice meat without proper sanitization. This experience has unfortunately impacted my confidence in the establishment's food safety practices. While I've always appreciated Boardwalk's subs, I'll need to reconsider my patronage until I can be assured that proper food handling procedures are in place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Sub
Everything was good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Sub
Do not tell customers you will be open if you are not willing to sell food when the time comes. What a waste of time..“Oh we were only able to get the door open an hour ago so we won’t be open till 11:30 today” Like you didn’t just send two customers out at 10:45 that you’d be open at 11am when you had the door wide open and unlocked. I’ve worked food industry and you don’t do that to customers who you watched wait around in the front window till 11 came around. Waste of time and bad staff. A hour is more than enough to set up cold bar or atleast make two sandwiches.
Atmosphere: 1
Food: 1
Service: 1
Giving a 5 star for Andrew! Very kind and welcoming attitude even though I came in within the last half hour.
Service: 5
Recommended dishes: Capacola Salami & Cheese
I went to Boardwalk at 8:25pm on 9/5. I was asked what my order would be and not until after the order was ready for toppings was I told they were not accepting cash. They did not close until 9pm and took out their cash till already. I only had cash on me and I did not have enough money in my bank account. Instead of working on a solution, the female deli maker told the male cashier that she forgot to tell me it was card only and left it at that. Ultimately I needed food and had to pay a $30 overdraft fee to my bank for the sandwich. Not a great experience.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: 4 Sub
Awesome food
Atmosphere: 5
Food: 5
Service: 5
No one ever sitting but live the food and staff here. Only wish the Jenison location get act together.
Atmosphere: 3
Food: 5
Service: 4
The staff is absolutely fantastic, the food is fantastic. Would recommend eating here to anyone looking for a sub.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pickles
Disappointed. I’d like to give a good review as I’ve enjoyed Boardwalk for years but today there were five people working behind the counter and only two customers in line. They rushed through my order, forgot ingredients because sandwiches were being passed back and forth. My order was almost switched at check out but the other customer noticed it. I thought about this post as to be fair, but the workers were unorganized and rushing when there was no one else in line that ended in mistakes, only to have a chalkboard sign asking for goggle reviews at the end of the line. Well boardwalk if you would like reviews you might want to fix your customer service first. I know the owner cares about their business and it shows in Boardwalks success. If he was there today this would not have been the atmosphere.
Restaurantji Recommends
Ari literally saved my life and I am so grateful to be in her presence. The sub she made came straight from heaven and the sight of her angel wings coming down from the sky was enough to make a middle aged man cry.
Atmosphere: 5
Food: 5
Service: 5
Been going here for years. Never had a disappointing sub. Always great staff. Thank you for being a staple in our lunch routine!!
Atmosphere: 5
Food: 5
Service: 5
Went here for the first time today. I have been told about the good food from coworkers. This place is OUTSTANDING!!! Great subs with good ingredients!!! I highly suggest this place for a great lunch or early dinner meal!!!! AWESOME SPOT!!! THANK YOU!!!!
Atmosphere: 5
Food: 5
Service: 5
Boardwalk subs are DELICIOUS! Especially when you get them Rogue. Great service, excellent sandwiches, great value!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Sandwich
This is one of my favorite sub joints in Michigan! Hands down the best bang for your buck and they have fresh great quality ingredients. The Going Rouge option is my favorite way they put a fun twist on the sandwich by flipping the bread inside out!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: The Number 19 Everything
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