I come here pretty often and typically the service is fine, although the long haired guy and the quiet girl are always sooo nice. Today I was taken care of the red haired girl who i think is maybe new but she was an absolute sweetheart. Asked a few questions about the new blackberry drink and she helped me chose which version I got (the one with lemonade which to my taste was amazing!). Bless her soul, love to see good kind people out there.
Jerrica Kaye
Never going to this starbucks again...place is disgusting. They have a roach problem so bad they had to close down temporarily to deal with it. Shows how clean they keep their store đ¤˘đ¤˘
Atmosphere: 1
Tessa Rush
Could have said names way louder. Cashier was wise about the ingredients in the syrups. I needed a drink dairy free.
Service: 5
Kim Barron
I love Starbucks and not just for the drinks but also the service is usually top notch but not at this location. They didnât even look at me to give me our drinks. Seemed annoyed and bothered. Asked for a straw and that seems to piss her off too. I will drive another couple miles to avoid rude customer service. Our drinks were not even mixed and looked like two completely different drinks even though we ordered the same thing.
Service: 1
Nuvee Thammikasakul
No greetings & did not even acknowledge the present of the customer. Asked for a double toasted croissant & it turned out to be barely warm. I politely asked the girl (the name tag says âPaytonâ) to toast it 1 more time & she threw the croissant in the oven & had her other coworker to give me the croissant. Why so much attitude tho??
Atmosphere: 4
Food: 5
Service: 1
Chelsea Garcia
Most of the time I have a decent experience here. One time last week I was waited on by the best barista who was super friendly, talking to all the customers and genuinely keeping a positive atmosphere at the pick up counter, she was great! Today and other times, extremely rude employees who seem like theyâd rather not be there at all. I had done a mobile order and was running behind. My order was marked done 6 mins before I arrived. I got my coffee but my bagel wasnât there. I waited a bit thinking maybe theyâre just running a bit behind no big deal. Despite me being in a hurry, I wasnât going to rush anyone. After waiting 5 mins and being shot dirty looks by the girl at the pick up counter as if I was bothering her standing there, I kindly asked her if she knew how much longer my bagel would be. She snapped back âI donât know, thatâs not my job thatâs thereâs down thereâ. Iâve been waiting on another item before and have been asked âwhat else do you still need?â With a smile.. And they communicate and work as a team. Today they all seemed to be in a terrible mood, have issue with each other and the customers. I finally went down to the other side and asked, the girl there too seemed annoyed with me but did find my bagel at the drive thru counter. I didnât get an apology or any acknowledgment, just a cold bagel and my drink wrong which I didnât realize until I got in my car but I wasnât about to go back in and deal with their rude service today yet again.
I have worked restaurant business and/or customer service for 20 years, I understand sometimes itâs a bad day but to be so unnecessarily rude to customers and not communicate with each other, itâs just distasteful and makes the store as a whole look bad. Hope to have a better experience next time.
Atmosphere: 4
Food: 4
Service: 3
Jilly
it took an hour for me to receive my drink. there were only two workers and they were solely prioritizing the drive thru orders, meanwhile there were a group of us disappointed and upset customers waiting for an hour inside. when me and my friend finally got up and said something, they didnât even have her order in the list even though we had ordered and paid an hour ago. they also forgot one of the additions on my drink as they had made it hastily.
Atmosphere: 1
Food: 4
Service: 1
aglaia arraut
This Starbucks is just ridiculous I went here to get a quick drink before my family Christmas dinner and I waited well over an hour for my one drink. I work in the restaurant industry and even during rush we get food out quicker than this. Just ridiculous if youâre gonna go to Starbucks do not go to this one. Drink was good though!
Atmosphere: 1
Food: 1
Service: 1
Martin Diller
Great place for a cup of coffee
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caffè Americano
Mairin Flowers
The lady that gave me my meal that was in the drive through window was extremely rude. She got an attitude with me about my meal because of the mobile app not being updated . When I went to say have a great day she completely ignore me I will not be returning here due to this
Extremely under staffed at this location. No level of urgency by the staff. Franchise owner needs to check inâŚ
Amber Case
This is my favorite location! I get a custom drink almost everyday and they are on point with it! They are prompt, courteous, and work well as a team! These people are the best! Thank you for all you do and thank you
Atmosphere: 5
Food: 5
Service: 5
James Huyser
Super slow filling orders for inside customers. Chairs and tables are gross and sticky. No one appears to be in charge or even know what they are doing. Worst Starbucks experience ever.
Atmosphere: 2
Food: 2
Service: 1
jessica colter
Nice place. Good workers. Clean. I went in today ( 11-14-24 ) to get the free holiday cup 𼤠it's cute. I love their cups đ it's only free today if you buy a holiday drink. I got the white chocolate mocha frappuccino đ
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mocha Latte
Kelthan Hunter
Incredibly slow. The staff were unwelcoming and seemed bored.
I come here pretty often and typically the service is fine, although the long haired guy and the quiet girl are always sooo nice. Today I was taken care of the red haired girl who i think is maybe new but she was an absolute sweetheart. Asked a few questions about the new blackberry drink and she helped me chose which version I got (the one with lemonade which to my taste was amazing!). Bless her soul, love to see good kind people out there.
Never going to this starbucks again...place is disgusting. They have a roach problem so bad they had to close down temporarily to deal with it. Shows how clean they keep their store đ¤˘đ¤˘
Atmosphere: 1
Could have said names way louder. Cashier was wise about the ingredients in the syrups. I needed a drink dairy free.
Service: 5
I love Starbucks and not just for the drinks but also the service is usually top notch but not at this location. They didnât even look at me to give me our drinks. Seemed annoyed and bothered. Asked for a straw and that seems to piss her off too. I will drive another couple miles to avoid rude customer service. Our drinks were not even mixed and looked like two completely different drinks even though we ordered the same thing.
Service: 1
No greetings & did not even acknowledge the present of the customer. Asked for a double toasted croissant & it turned out to be barely warm. I politely asked the girl (the name tag says âPaytonâ) to toast it 1 more time & she threw the croissant in the oven & had her other coworker to give me the croissant. Why so much attitude tho??
Atmosphere: 4
Food: 5
Service: 1
Most of the time I have a decent experience here. One time last week I was waited on by the best barista who was super friendly, talking to all the customers and genuinely keeping a positive atmosphere at the pick up counter, she was great! Today and other times, extremely rude employees who seem like theyâd rather not be there at all. I had done a mobile order and was running behind. My order was marked done 6 mins before I arrived. I got my coffee but my bagel wasnât there. I waited a bit thinking maybe theyâre just running a bit behind no big deal. Despite me being in a hurry, I wasnât going to rush anyone. After waiting 5 mins and being shot dirty looks by the girl at the pick up counter as if I was bothering her standing there, I kindly asked her if she knew how much longer my bagel would be. She snapped back âI donât know, thatâs not my job thatâs thereâs down thereâ. Iâve been waiting on another item before and have been asked âwhat else do you still need?â With a smile.. And they communicate and work as a team. Today they all seemed to be in a terrible mood, have issue with each other and the customers. I finally went down to the other side and asked, the girl there too seemed annoyed with me but did find my bagel at the drive thru counter. I didnât get an apology or any acknowledgment, just a cold bagel and my drink wrong which I didnât realize until I got in my car but I wasnât about to go back in and deal with their rude service today yet again.
I have worked restaurant business and/or customer service for 20 years, I understand sometimes itâs a bad day but to be so unnecessarily rude to customers and not communicate with each other, itâs just distasteful and makes the store as a whole look bad. Hope to have a better experience next time.
Atmosphere: 4
Food: 4
Service: 3
it took an hour for me to receive my drink. there were only two workers and they were solely prioritizing the drive thru orders, meanwhile there were a group of us disappointed and upset customers waiting for an hour inside. when me and my friend finally got up and said something, they didnât even have her order in the list even though we had ordered and paid an hour ago. they also forgot one of the additions on my drink as they had made it hastily.
Atmosphere: 1
Food: 4
Service: 1
This Starbucks is just ridiculous I went here to get a quick drink before my family Christmas dinner and I waited well over an hour for my one drink. I work in the restaurant industry and even during rush we get food out quicker than this. Just ridiculous if youâre gonna go to Starbucks do not go to this one. Drink was good though!
Atmosphere: 1
Food: 1
Service: 1
Great place for a cup of coffee
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caffè Americano
The lady that gave me my meal that was in the drive through window was extremely rude. She got an attitude with me about my meal because of the mobile app not being updated . When I went to say have a great day she completely ignore me I will not be returning here due to this
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Extremely under staffed at this location. No level of urgency by the staff. Franchise owner needs to check inâŚ
This is my favorite location! I get a custom drink almost everyday and they are on point with it! They are prompt, courteous, and work well as a team! These people are the best! Thank you for all you do and thank you
Atmosphere: 5
Food: 5
Service: 5
Super slow filling orders for inside customers. Chairs and tables are gross and sticky.
No one appears to be in charge or even know what they are doing. Worst Starbucks experience ever.
Atmosphere: 2
Food: 2
Service: 1
Nice place. Good workers. Clean.
I went in today ( 11-14-24 ) to get the free holiday cup 𼤠it's cute. I love their cups đ it's only free today if you buy a holiday drink. I got the white chocolate mocha frappuccino đ
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mocha Latte
Incredibly slow. The staff were unwelcoming and seemed bored.
Food: 5
Service: 1
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