I usually placed an order through the Subway app maybe 2-3 hours ahead of time and the order would be ready for pickup and warm at the time I had specified on the app. Given the busy atmosphere in the cafeteria, I feel like it's much easier and reduces stress to order using the app.
Every time I place an order there was usually one worker and a sizeable line. The worker was polite, but the atmosphere in the cafeteria was really busy and usually quite loud as there were many people in it.
Pictured is the Subway Pizza, I had never gotten it before and it was really good, though I wish I had put meat on it.
Vegetarian options: Meat and vegetarian options are clearly identifiable.
Wheelchair accessibility: Subway is located in the University of Michigan Health-West (formerly Metro Hospital) food court and the tables are adequately spaced to allow a wheelchair user to navigate through the food court.
Atmosphere: 4
Food: 4
Service: 5
Scott Idema
For the three years I've worked at U of M, this place has stated it's open until 8pm and closed before 7pm, every single day. Attached photo is at 6:51 pm on a Tuesday. Food is still on the line, not an employee in sight. Not sure if it's bad employees when management isn't around or if management doesn't care. I'd order in from any of the other restaurants in the area. This place isn't it.
Atmosphere: 1
Food: 1
Service: 1
Barb
Very rude person taking my order in the drive-thru. A foreigner who was incredibly hard to understand. They were out of wheat bread, asked for bread to be toasted and it was not. The bread I was given looked like something out of the garbage. No napkins were given, no thank you. Paid at the window and he just slammed the window shut. Not going back.
Benny
wack costumer service they would not speak up and I couldn't hear anything ?? also seemed mad confused about what I ordered even though it was on the menu???
John Bieber
Worst sandwich I've ever gotten from Subway. I don't know how, or why, but I ordered a footlong and got 2 different 6 inch subs. No cheese. Wrong toppings. Some kind of sweet dressing instead of mayo. Took one bite and threw it away. Didn't open the sub til after they were closed so I couldn't call. Not that it would matter. Only went to this one cuz I was at the hospital. Won't go to this location again.
Food: 1
Service: 1
Jessica Martin
I've been at the hospital for 11 days now with my husband, and the entire time their card machine hasn't worked and they only take cash. One of those days, they were out of $1 bills and required EXACT change only. On day 3 I waited 25 minutes for cookies to cool before they would serve them. Then on day 9, their toaster oven broke, so only cold subs. My mother-in-law wanted a veggie sub, except they only had lettuce, tomatoes and pickles. Not to mention their hours are terrible and they close at 7 which is the same time as the cafeteria.. so yeah, this subway is pretty much worthless.
Papa Bear
Worst sandwich I've ever gotten from Subway. I don't know how, or why, but I ordered a footlong and got 2 different 6 inch subs. No cheese. Wrong toppings. Some kind of sweet dressing instead of mayo. Took one bite and threw it away. Didn't open the sub til after they were closed so I couldn't call. Not that it would matter. Only went to this one cuz I was at the hospital. Won't go to this location again.
Food: 1
Service: 1
Jonathan Viraldo
Nobody "prepped" any veggies, so I ended up with a meat, cheese, and pickle sandwich. Just do your job, is that too much to ask?
Jessica VanderPloeg
Love subway!! Always fresh veggies and a good option for hot summer nights ..
I usually placed an order through the Subway app maybe 2-3 hours ahead of time and the order would be ready for pickup and warm at the time I had specified on the app. Given the busy atmosphere in the cafeteria, I feel like it's much easier and reduces stress to order using the app.
Every time I place an order there was usually one worker and a sizeable line. The worker was polite, but the atmosphere in the cafeteria was really busy and usually quite loud as there were many people in it.
Pictured is the Subway Pizza, I had never gotten it before and it was really good, though I wish I had put meat on it.
Vegetarian options: Meat and vegetarian options are clearly identifiable.
Wheelchair accessibility: Subway is located in the University of Michigan Health-West (formerly Metro Hospital) food court and the tables are adequately spaced to allow a wheelchair user to navigate through the food court.
Atmosphere: 4
Food: 4
Service: 5
For the three years I've worked at U of M, this place has stated it's open until 8pm and closed before 7pm, every single day. Attached photo is at 6:51 pm on a Tuesday. Food is still on the line, not an employee in sight. Not sure if it's bad employees when management isn't around or if management doesn't care. I'd order in from any of the other restaurants in the area. This place isn't it.
Atmosphere: 1
Food: 1
Service: 1
Very rude person taking my order in the drive-thru. A foreigner who was incredibly hard to understand. They were out of wheat bread, asked for bread to be toasted and it was not. The bread I was given looked like something out of the garbage. No napkins were given, no thank you. Paid at the window and he just slammed the window shut. Not going back.
wack costumer service they would not speak up and I couldn't hear anything ?? also seemed mad confused about what I ordered even though it was on the menu???
Worst sandwich I've ever gotten from Subway. I don't know how, or why, but I ordered a footlong and got 2 different 6 inch subs. No cheese. Wrong toppings. Some kind of sweet dressing instead of mayo. Took one bite and threw it away. Didn't open the sub til after they were closed so I couldn't call. Not that it would matter. Only went to this one cuz I was at the hospital. Won't go to this location again.
Food: 1
Service: 1
I've been at the hospital for 11 days now with my husband, and the entire time their card machine hasn't worked and they only take cash. One of those days, they were out of $1 bills and required EXACT change only. On day 3 I waited 25 minutes for cookies to cool before they would serve them. Then on day 9, their toaster oven broke, so only cold subs. My mother-in-law wanted a veggie sub, except they only had lettuce, tomatoes and pickles. Not to mention their hours are terrible and they close at 7 which is the same time as the cafeteria.. so yeah, this subway is pretty much worthless.
Worst sandwich I've ever gotten from Subway. I don't know how, or why, but I ordered a footlong and got 2 different 6 inch subs. No cheese. Wrong toppings. Some kind of sweet dressing instead of mayo. Took one bite and threw it away. Didn't open the sub til after they were closed so I couldn't call. Not that it would matter. Only went to this one cuz I was at the hospital. Won't go to this location again.
Food: 1
Service: 1
Nobody "prepped" any veggies, so I ended up with a meat, cheese, and pickle sandwich. Just do your job, is that too much to ask?
Love subway!! Always fresh veggies and a good option for hot summer nights ..
Subway in Metro is really good!
Restaurantji Recommends
Good sandwiches
Surprisingly they get the people through in rather short order
Good food fast
Place to grab a quick breakfast
Good food and coupon
Loading...