Subway

5811 Byron Center Ave SW, Wyoming
(616) 541-9615

Recent Reviews

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Brad Feltz

This subway rocks. Food was perfectly made, friendly service, and quick!

Barb

Worst Subway ever. Out of certain bread, rude workers. Went through drive-thru and waited and waited for someone to answer the intercom. Never happened, so I left. This has happened before. This Subway needs to be investigated by someone from their Corporate office because they are giving Subway a bad name. With this kind of poor service, I’ll gladly go to Jimmy Johns.

Kristina Williams

There is always only one person working for the drive thru and inside. The service is so slow. The subs are mediocre at best. I feel bad for the workers that the owners/managers don't care more and the service they are giving the customers. Would not recommend this location.

sarah overbeek

Horrible service. Sat at the speaker for 5 minutes. I then called the location and the woman who answered said I had the wrong number and she was at a different location. I pull up to the window and the woman who opens it is the woman I spoke to on the phone. She tells me she's not taking any orders at the drive thru. No one was at the restaurant. I had 3 small children in the car so I left. Not worth it.

Arial Nelson

I placed my order online and when I arrived at the store I thought it would be at least almost done since it had been a bit since I ordered it. I walk in, There’s no other customers. There’s 2 girls behind the counter. Neither one of them say a word to me, so I sit down and wait. They’re standing there talking not doing anything at all. One of them is eating something. A few minutes go by and I see one of them grab a receipt and start making subs. Turns out it’s my order! So you mean to tell me you were just standing there doing nothing for who knows how long before I got there and then continued to do nothing while I was waiting on my order and also not greet or even acknowledge I’m in the store? Just ridiculous and a clear indication of pure laziness. AND to top it off they made one of the subs completely wrong and I had to go back to get it remade and when I went back to tell her it was wrong she told me it wasn’t so I had to point at the receipt and say yes it is. It states right here what kind of bread and that’s not how you made it. Won’t go back to this one.

Ritsema Family

Stalest bread I’ve ever had at subway, hard as a rock. Playing loud intolerable music, Not being “clean”, guy who was making sandwiches as he would lean over would have his shirt submerged into our subs, gross.

Kara Drummond

I had placed an online order. I went in and went to fill my cup and the fountain pop that I chose was out.I then chose another one, and it was out as well. The worker refused to go and replace the beverage inbox( I worked in food for a long time). She gave me a bottled pop instead, but it wasn't the kind of pop I wanted. I sat down and started eating my sandwich and noticed that there was no sauce on it even though I had ordered extra. The girls that were in there had left and were playing outside with their boyfriend, and the guy that was inside at the counter was on his phone and did not notice me. I explained to him that I wanted more sauce and he said the bottle was empty.I asked him if he would fill it, and he said, no. Needless to say, this is the worst experience. I've ever had at a subway or any restaurant for that matter. I will probably never go back here but just be warned.

Juli Washbourn

Great and friendly

Autumn Lijewski

The food is on par with what I would expect. My biggest qualm is the hit or miss service. Today I had great service, she was super attentive and quick to make my sandwich. I go here often on my lunch breaks though and every time I have tried going in the last 3 months, I have tried going to drive thru and waited for 5 minutes and nobody has said anything so I just drive away (the drive thru open sign was on) which wastes half of my lunch break. One time I even tried going inside after no service at drive thru and the doors were locked. This was 2 hours after the posted open time, all lights and open signs were on.

Tereasa Yonker

Kaylee was absolutely amazing!!!!
She is an absolutely available asset to this Subway and a pure blessing!!!!!

Brittany Mathis

Went and got a flatbread breaky Sammy tomatoes were no good, only one egg left and I wanted a salad for lunch but the lettuce was brown! My flatbread was still
Cold and cheese not melted…that’s what I get for settling for Subway!!!!

Ryan Butkus

Multiple times now I've tried to go through the drive-thru only to be ignored. Either the associates working aren't paying attention, or the drive-thru is broken (which begs the question on why it's not blocked off or marked as such). Called out, no response. Poor service, poor food, absurd prices. No thanks!

Bob Vance

You know that soggy food that is trapped in the sink catch before going down the drain into the garbage disposal? That has a similar consistency as my $13 sub from this location. This dude made my sub with a few sparse strands of lettuce as if each shred would shorten his lifespan. The lack of veggies combined with a soggy sub drowned in sauce made a disgusting concoction of a salty mess.

I've never eaten tried any other competing sub joints because I'm one of the few that actually LIKED the food rather than just the value of a cheap meal from the $5 FL days. Don't cheap out your remaining customers. You can't save on costs when you have nobody to serve.

If you're reading this, please consider another option. There are 3 other sub businesses within walking distance.

Chase mead

No one answers the drive through anymore. Poorly run location

Eric Donley

Around 7:00 p.m. tonight I was starving and I seen Subway and I was lucky to be served by Kaylee. It's been a long time since I have had customer service as well as she provided
Very professional very nice,
Her store was spotless.
The veggie area looked like they were picked fresh off the farm. If you're looking for a Subway to go to see Kaylee

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