Subway
5811 Byron Center Ave SW, Wyoming
(616) 541-9615
Recent Reviews
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The food was horrible service was slow they were out of everything no pickles no wheat bread the soda was bad no olives the girl had one speed DON'T COME HERE
Atmosphere: 3
Food: 2
Service: 1
Horrible service every time I come here. Workers are too lazy to answer at the damn drive-thru, so you have to go inside. Always out of flatbread, because it's frozen. Workers act inconvenienced by customers. Flat out LAZINESS. Will not come here again.
Service: 1
Did a Mobil order and got the wrong subs. I called the store and was told to “hang on” and was left on the phone for 10 minutes. I could hear them in the background taking other customers orders. No one came back to the phone so I just hung up after about 15 minutes.
Atmosphere: 1
Food: 1
Service: 1
I came in with a friend of mine and order subs there was a girl and a old man work the girl was good but the old man had a whole attitude and everything the whole time
Atmosphere: 1
Food: 1
Service: 1
Food was on point! Great customer service. Will go to this one anytime over the other ones in the area!!! Good job
Atmosphere: 5
Food: 5
Service: 5
This subway rocks. Food was perfectly made, friendly service, and quick!
Atmosphere: 5
Food: 5
Service: 5
Worst Subway ever. Out of certain bread, rude workers. Went through drive-thru and waited and waited for someone to answer the intercom. Never happened, so I left. This has happened before. This Subway needs to be investigated by someone from their Corporate office because they are giving Subway a bad name. With this kind of poor service, I’ll gladly go to Jimmy Johns.
There is always only one person working for the drive thru and inside. The service is so slow. The subs are mediocre at best. I feel bad for the workers that the owners/managers don't care more and the service they are giving the customers. Would not recommend this location.
Horrible service. Sat at the speaker for 5 minutes. I then called the location and the woman who answered said I had the wrong number and she was at a different location. I pull up to the window and the woman who opens it is the woman I spoke to on the phone. She tells me she's not taking any orders at the drive thru. No one was at the restaurant. I had 3 small children in the car so I left. Not worth it.
I placed my order online and when I arrived at the store I thought it would be at least almost done since it had been a bit since I ordered it. I walk in, There’s no other customers. There’s 2 girls behind the counter. Neither one of them say a word to me, so I sit down and wait. They’re standing there talking not doing anything at all. One of them is eating something. A few minutes go by and I see one of them grab a receipt and start making subs. Turns out it’s my order! So you mean to tell me you were just standing there doing nothing for who knows how long before I got there and then continued to do nothing while I was waiting on my order and also not greet or even acknowledge I’m in the store? Just ridiculous and a clear indication of pure laziness. AND to top it off they made one of the subs completely wrong and I had to go back to get it remade and when I went back to tell her it was wrong she told me it wasn’t so I had to point at the receipt and say yes it is. It states right here what kind of bread and that’s not how you made it. Won’t go back to this one.
Restaurantji Recommends
Stalest bread I’ve ever had at subway, hard as a rock. Playing loud intolerable music, Not being “clean”, guy who was making sandwiches as he would lean over would have his shirt submerged into our subs, gross.
I had placed an online order. I went in and went to fill my cup and the fountain pop that I chose was out.I then chose another one, and it was out as well. The worker refused to go and replace the beverage inbox( I worked in food for a long time). She gave me a bottled pop instead, but it wasn't the kind of pop I wanted. I sat down and started eating my sandwich and noticed that there was no sauce on it even though I had ordered extra. The girls that were in there had left and were playing outside with their boyfriend, and the guy that was inside at the counter was on his phone and did not notice me. I explained to him that I wanted more sauce and he said the bottle was empty.I asked him if he would fill it, and he said, no. Needless to say, this is the worst experience. I've ever had at a subway or any restaurant for that matter. I will probably never go back here but just be warned.
Great and friendly
The food is on par with what I would expect. My biggest qualm is the hit or miss service. Today I had great service, she was super attentive and quick to make my sandwich. I go here often on my lunch breaks though and every time I have tried going in the last 3 months, I have tried going to drive thru and waited for 5 minutes and nobody has said anything so I just drive away (the drive thru open sign was on) which wastes half of my lunch break. One time I even tried going inside after no service at drive thru and the doors were locked. This was 2 hours after the posted open time, all lights and open signs were on.
Kaylee was absolutely amazing!!!!
She is an absolutely available asset to this Subway and a pure blessing!!!!!
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