Wendy's
1600 28th St SW, Wyoming
(616) 249-3133
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
This location claims to be out of pennies and as a result has to round everything up to the nearest nickel!?!? They are just trying to scam extra change. There are billions of pennies in circulation still and this a sad excuse to take more from people. Why not round DOWN?!?! EVERYONE PAY WITH ALL PENNIES!!!!
Clean, friendly and great food.
Not bad the wait took longer than expected.
Atmosphere: 4
Food: 5
Service: 4
I always enjoy Wendy's
Atmosphere: 5
Food: 5
Service: 5
All I got was coffee and it was delicious and they treated me like royalty
Atmosphere: 5
Food: 5
Service: 5
I went inside to order a burger and fries. My food was correct and quick, but the cashier has an unacceptable attitude. The person ordering before, maybe 13yo tops, had a few coupons for their order. The cashier, John, was exceptionally rude to the young person. The customer was perfectly polite, asked to use multiple coupons, didn’t argue when they were told they couldn’t, and paid in full quickly. John was rude about the number of coupons the kid could use and rude about the drinks that were available.
Additionally, after the coupons, the customers order was $2, which John took in cash. When I ordered, John still had the kids meal on the screen and just added my food to the same order. When I pointed it out, he had a manager (I believe the managers name was Ken) come over to take the kids meal off.
Atmosphere: 1
Food: 3
Service: 1
So. slOW.
Terrible customer service and attitude
Atmosphere: 1
Food: 2
Service: 1
After an 8 minute wait at the front counter for my mobile order placed 6 minutes before I arrived I loved hearing the manager shouting to her employees for pushing out the drive thru orders fast. Because she obviously doesn't care about the poor idiots who pick up or eat inside. Especially xonsidering there were 2 people working drive thru and 1 on front counter. And when drive thru was caught up you think she came to help. Nah they don't track front counter times so she only cares about looking good on drive thru. That's the truth of all these no longer fast food places. I don't order thru the drive thru because 40% of the time I STILL have to come inside because they screwed up my order because they care about speed not accuracy.
Wasn't clean and I waited at least 20 minutes before I ordered. Then had to remind them I was waiting. They literally forgot I was there.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Missing portions on COMBO orders
Atmosphere: 3
Food: 3
Service: 1
Gave me food poisoning. Food was cold. Drink was half filled.
Atmosphere: 1
Food: 1
Service: 1
Clean, friendly and professional staff. Quick and correct on the order. Manager there has everything running smooth.
Atmosphere: 5
Food: 5
Service: 5
Everyone that was working was smiling and looked like they were having a good day if the food was perfect. I like going to this location when I'm on that side of town
Atmosphere: 5
Food: 5
Service: 5
The girl who took my order was very rude. The order o the screen was not what I order so I asked her. She replied very rudely that THAT IS NOT YOUR ORDER BLAH BLAH BLAH... really. I just need you to acknowledge that what I saw on the screen is not my order and repeat my order nicely. I did not go there to be scolded. When I got my food, the manager was the one giving out the food and I told him the situation. He did not even acknowledge the complain and proceed on explaining they did not have disposable spoon. REALLY?
Atmosphere: 1
Food: 2
Service: 1
Loading...