I'd give zero stars if that was an option. I ordered food from them through Uber Eats, my order was missing 30 wings. I contacted Uber and they said to reach out to the store, I called the store and they promised a refund, when it didn't come again I called and again I was promised a refund. When it still did not come I called a third time and was told that it was Uber's fault and that they lied when they promised a refund. Then when I asked for the number for the district manager they supplied a dummy voicemail number like it was some kind of joke. In all my life this has to be the worst customer service I've ever experienced and that's saying alot considering I'm a comcast customer.
David Grant
It’s got to be the worst Wingstop in the Oklahoma City. Metro is Moore Oklahoma slow your food’s never ready when you get there.
Karen Esposito Miller
I ordered delivery and food was missing from my order. when I called to tell them he wanted me to come get it. I already paid delivery fees not my mistake. very bad service for a new area restaurant. Will not return.
Mont Bren
I went for wings today and the service was amazing! 😋 The service was excellent from the moment I arrived until I left. My wings 🍗 were ready, delicious and just the way I like them! The team did an amazing job with my order; everything was perfect. I will definitely be back for more soon, I highly recommend it! #Wings #GoodService #DeliciousFood
Robby McBee
The wingstop in Hobbs New Mexico need to train their staff on customer service. The little girls would rather take selfies than help you out.
cristina cortes
i love wingstop but these employees can’t get an order right to save their lives, if you order take out, you should check to make sure they get your order right because the last 5 times they didn’t. i don’t know why i am expected to tip 18% on a take out order when they never get it right literally ever. i dont tip here anymore and im now just going to a different location, im sick of them not even caring that they got it wrong, “fixing” it, then mine and everybody else’s food is cold by that point. not what i paid for.
Atmosphere: 1
Food: 2
Service: 1
Leonardo Aguilar
One of the worst places I've ever eaten. First, they got the order wrong. I ordered carrots and they were old. The wings I ordered were burnt and had no sauce at all. The people there look at you like you're doing me a favor. I don't recommend it. There are better places to eat than this mess.
Atmosphere: 1
Food: 1
Service: 1
Rylee Vandenberg
Ordered 30 wings and a side of fries through DoorDash. While we had received everything we ordered, the food was a bit disappointing. The wings seemed to be over cooked as they were super dry- it seriously felt like we were eating jerky. When I got home and opened the bag, it seemed as though everything was just thrown in the bag. There were wings at the bottom of the bag and sauce dripping down the sides of the takeout box.
Food: 1
Dan
Took about 5 mins to even be acknowledged when standing at the counter for a pick up finally got my food and drinks to find out half of the soda was out and when I mentioned it they didn't even care, left made it to the light and decided hey I should probably check my order based on the lousy service. Opened the bag to find that they decided to put the order of 10 flavored wing that were two different flavors stacked on top of each other in a tiny box and then put the remaining 10 unflavored wings in a big box and forgot my seasoned fries. Went back to get my fries to be ignored again for a few minutes, I explained to her I was missing the fries and asked why they didn't package the wings differently. For her to just blanky stare back at me like she couldn't grasp the conversation. Then bring me a thing of fries in a container made for eating in... I ask her to put it in a box cause I need to bring it home.. it's a To-go order.. then to get home to cold soggy wings and unseasoned burnt to a crisp fries. I'll be sure to never come back
Atmosphere: 1
Food: 1
Service: 1
DINOSAUR SIVAC
Ordered 15 Cajun all drums which includes an up-charge for (drums) I also specified extra cook time . I received 15 soggy flats in hot sauce and no Cajun seasoning. These things have happened before and I usually give people a second or 3rd chance but I’m done with this location.
NASTY!!!!! 🤮 My food order was incorrect & food was burnt. EW!!!
Atmosphere: 1
Food: 1
Service: 1
Chris Aschenbrenner
The wingstop manager in Hewitt TX is absolutely dreadful with how she treats people. She screamed at me and kicked me out of the store when I was there to pick up an order for a customer. I didn't do anything wrong. Shame on you Wingstop for putting such an abusive person in a leadership role. Her conduct reflects on your reputation.
Bridgett D Jones
it the one in belleville il for some reason they always be missing food or it dont be cooked,and they have no working phone number.
Dan Fletcher
One of the main reasons I went to wing stop is the real French Fries, well now they are apparently frozen and while no terrible they are no very good, certainly a huge let down, see ya later!!!!
Brenda Dungee Boyd
Food is good, but every time it takes forever for order, while everyone working in back are playing around. 45 plus minutes and every other order went out before us? Then to see the people that are supposed to be preparing the food screwing around does not equal good experience.
I'd give zero stars if that was an option. I ordered food from them through Uber Eats, my order was missing 30 wings. I contacted Uber and they said to reach out to the store, I called the store and they promised a refund, when it didn't come again I called and again I was promised a refund. When it still did not come I called a third time and was told that it was Uber's fault and that they lied when they promised a refund. Then when I asked for the number for the district manager they supplied a dummy voicemail number like it was some kind of joke. In all my life this has to be the worst customer service I've ever experienced and that's saying alot considering I'm a comcast customer.
It’s got to be the worst Wingstop in the Oklahoma City. Metro is Moore Oklahoma slow your food’s never ready when you get there.
I ordered delivery and food was missing from my order. when I called to tell them he wanted me to come get it. I already paid delivery fees not my mistake. very bad service for a new area restaurant. Will not return.
I went for wings today and the service was amazing! 😋 The service was excellent from the moment I arrived until I left. My wings 🍗 were ready, delicious and just the way I like them! The team did an amazing job with my order; everything was perfect. I will definitely be back for more soon, I highly recommend it! #Wings #GoodService #DeliciousFood
The wingstop in Hobbs New Mexico need to train their staff on customer service. The little girls would rather take selfies than help you out.
i love wingstop but these employees can’t get an order right to save their lives, if you order take out, you should check to make sure they get your order right because the last 5 times they didn’t. i don’t know why i am expected to tip 18% on a take out order when they never get it right literally ever. i dont tip here anymore and im now just going to a different location, im sick of them not even caring that they got it wrong, “fixing” it, then mine and everybody else’s food is cold by that point. not what i paid for.
Atmosphere: 1
Food: 2
Service: 1
One of the worst places I've ever eaten. First, they got the order wrong. I ordered carrots and they were old. The wings I ordered were burnt and had no sauce at all. The people there look at you like you're doing me a favor. I don't recommend it. There are better places to eat than this mess.
Atmosphere: 1
Food: 1
Service: 1
Ordered 30 wings and a side of fries through DoorDash. While we had received everything we ordered, the food was a bit disappointing. The wings seemed to be over cooked as they were super dry- it seriously felt like we were eating jerky. When I got home and opened the bag, it seemed as though everything was just thrown in the bag. There were wings at the bottom of the bag and sauce dripping down the sides of the takeout box.
Food: 1
Took about 5 mins to even be acknowledged when standing at the counter for a pick up finally got my food and drinks to find out half of the soda was out and when I mentioned it they didn't even care, left made it to the light and decided hey I should probably check my order based on the lousy service. Opened the bag to find that they decided to put the order of 10 flavored wing that were two different flavors stacked on top of each other in a tiny box and then put the remaining 10 unflavored wings in a big box and forgot my seasoned fries. Went back to get my fries to be ignored again for a few minutes, I explained to her I was missing the fries and asked why they didn't package the wings differently. For her to just blanky stare back at me like she couldn't grasp the conversation. Then bring me a thing of fries in a container made for eating in... I ask her to put it in a box cause I need to bring it home.. it's a To-go order.. then to get home to cold soggy wings and unseasoned burnt to a crisp fries. I'll be sure to never come back
Atmosphere: 1
Food: 1
Service: 1
Ordered 15 Cajun all drums which includes an up-charge for (drums) I also specified extra cook time . I received 15 soggy flats in hot sauce and no Cajun seasoning. These things have happened before and I usually give people a second or 3rd chance but I’m done with this location.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
NASTY!!!!! 🤮 My food order was incorrect & food was burnt. EW!!!
Atmosphere: 1
Food: 1
Service: 1
The wingstop manager in Hewitt TX is absolutely dreadful with how she treats people. She screamed at me and kicked me out of the store when I was there to pick up an order for a customer. I didn't do anything wrong. Shame on you Wingstop for putting such an abusive person in a leadership role. Her conduct reflects on your reputation.
it the one in belleville il for some reason they always be missing food or it dont be cooked,and they have no working phone number.
One of the main reasons I went to wing stop is the real French Fries, well now they are apparently frozen and while no terrible they are no very good, certainly a huge let down, see ya later!!!!
Food is good, but every time it takes forever for order, while everyone working in back are playing around. 45 plus minutes and every other order went out before us? Then to see the people that are supposed to be preparing the food screwing around does not equal good experience.
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