i love wingstop but these employees can’t get an order right to save their lives, if you order take out, you should check to make sure they get your order right because the last 5 times they didn’t. i don’t know why i am expected to tip 18% on a take out order when they never get it right literally ever. i dont tip here anymore and im now just going to a different location, im sick of them not even caring that they got it wrong, “fixing” it, then mine and everybody else’s food is cold by that point. not what i paid for.
Atmosphere: 1
Food: 2
Service: 1
Leonardo Aguilar
One of the worst places I've ever eaten. First, they got the order wrong. I ordered carrots and they were old. The wings I ordered were burnt and had no sauce at all. The people there look at you like you're doing me a favor. I don't recommend it. There are better places to eat than this mess.
Atmosphere: 1
Food: 1
Service: 1
Rylee Vandenberg
Ordered 30 wings and a side of fries through DoorDash. While we had received everything we ordered, the food was a bit disappointing. The wings seemed to be over cooked as they were super dry- it seriously felt like we were eating jerky. When I got home and opened the bag, it seemed as though everything was just thrown in the bag. There were wings at the bottom of the bag and sauce dripping down the sides of the takeout box.
Food: 1
Dan
Took about 5 mins to even be acknowledged when standing at the counter for a pick up finally got my food and drinks to find out half of the soda was out and when I mentioned it they didn't even care, left made it to the light and decided hey I should probably check my order based on the lousy service. Opened the bag to find that they decided to put the order of 10 flavored wing that were two different flavors stacked on top of each other in a tiny box and then put the remaining 10 unflavored wings in a big box and forgot my seasoned fries. Went back to get my fries to be ignored again for a few minutes, I explained to her I was missing the fries and asked why they didn't package the wings differently. For her to just blanky stare back at me like she couldn't grasp the conversation. Then bring me a thing of fries in a container made for eating in... I ask her to put it in a box cause I need to bring it home.. it's a To-go order.. then to get home to cold soggy wings and unseasoned burnt to a crisp fries. I'll be sure to never come back
Atmosphere: 1
Food: 1
Service: 1
DINOSAUR SIVAC
Ordered 15 Cajun all drums which includes an up-charge for (drums) I also specified extra cook time . I received 15 soggy flats in hot sauce and no Cajun seasoning. These things have happened before and I usually give people a second or 3rd chance but I’m done with this location.
Atmosphere: 1
Food: 1
Service: 1
nij
NASTY!!!!! 🤮 My food order was incorrect & food was burnt. EW!!!
Atmosphere: 1
Food: 1
Service: 1
Chris Aschenbrenner
The wingstop manager in Hewitt TX is absolutely dreadful with how she treats people. She screamed at me and kicked me out of the store when I was there to pick up an order for a customer. I didn't do anything wrong. Shame on you Wingstop for putting such an abusive person in a leadership role. Her conduct reflects on your reputation.
Bridgett D Jones
it the one in belleville il for some reason they always be missing food or it dont be cooked,and they have no working phone number.
Dan Fletcher
One of the main reasons I went to wing stop is the real French Fries, well now they are apparently frozen and while no terrible they are no very good, certainly a huge let down, see ya later!!!!
Brenda Dungee Boyd
Food is good, but every time it takes forever for order, while everyone working in back are playing around. 45 plus minutes and every other order went out before us? Then to see the people that are supposed to be preparing the food screwing around does not equal good experience.
Do yourself a favor and stay far away from this Wing Stop or any Wing Stop. The company is not reputable! I was visiting Myrtle Beach for my birthday back in January and stopped in Publix for supplies for the rental property we were staying in. Saw Wing Stop from the parking lot and decided it would be a good and quick dinner idea! BIG MISTAKE! I placed an order online totaling roughly $55, finished shopping at Publix- about 20-25 minutes, and headed over to Wing Stop where I was told by employee, NOAH that they were short staffed and it would be AT LEAST ANOTHER HOUR before they were able to complete my order! I told him I wasn’t waiting that long and that I would just take a refund. He explained to me that he was unable to provide a refund as I placed an online order but told me that he would pass my information along to the GM who would process my refund for me. It should go without saying that no one ever reached out to me and instead I began the grueling task of tracking down a number that actually allowed me to speak with a person. The representative took down my name and contact information and assured me that someone from the Myrtle Beach location would call me back within 24-48 hours. The GM, DAVINA (980-234-9301) did call back and requested the total amount of my purchase, the time and date that I placed the order and told me that she would pass this information along to another manager who handles refunds. Long story short, I never received my refund! I called the customer service number and called the number DAVINA called me from leaving my contact information and voicemails on multiple occasions to no avail. I even tried to dispute the charge with my bank but was unable to obtain documentation from Wing Stop proving that I never received my order. Sadly, I, like so many other reviews that I’ve read am out of money so it goes without saying that I will NEVER patron another Wing Stop again! SLOW SERVICE. POOR CUSTOMER SERVICE. UNRESPONSIVE. ZERO STARS. WOULD NOT RECOMMEND!
Chuck Hodge
Long story short: JUST DON’T GO THERE
My first experience, I got home and found out my order was incomplete. No big deal it happens.
My second trip there, A few weeks later I got home and found out that my order was incomplete.
3ed visit Ordered on line, I was to pick it up at 5:30 and it was not ready until 5:55. They assured me that I had everything but when I got home, you guessed it I had nothing for the grand children.
At this point I had not left a review but I did contact the corporate office. They offered to replace my order.
The next week, the day that they were to replace my order I received an email from corporate assuring me that my order would be ready at 5:00pm. I called at 4:10 “yes we have your order and it will be ready”.
I entered the restaurant 5 minutes early and they had no idea what was going on. So once again I get home to my family of 13, this time with nothing.
I contacted corporate again. They offered to replace the order and have it delivered to my home today. I was not at all surprised today when I received an email today telling me that they CANNOT fulfill my order at this time.
I have eaten at hundred’s of restaurants in my life and I have never experienced one like this. The food, well it’s chicken wings how bad or how good can it really be? The customer service is beyond unsatisfactory, it is horrible.
Do yourself a favor and go somewhere’s else.
To WS restaurant and corporate office, you should be ashamed of yourself for the lack of customer service and attention to details.
Cindy Gray
They could not give me cold wings and cold fries plus my drink was nasty
Ryan Smith
Hello and welcome to another Hungry Guy in a Wheelchair restaurant review.. Today’s review is Wingstop in Manchester, NH… If you’re rolling in hungry and craving some solid wings, WingStop has got you covered. Let’s break it down: Getting in was smooth. The parking lot had reasonable wheelchair-accessible spaces, and the entrance didn’t give me any trouble. Inside tho the curb cut was way off on the other side of the lot, the layout was open enough to navigate without playing bumper cars with tables 😂. The place has a casual, clean vibe with an open kitchen, so you can see your food being made. Staff were friendly and quick to help if needed. Now for the food and they give you 3 choices of sauces—honey mustard, ranch, and blue cheese. We all went for the 3 piece wings with a side of spicy fries too shares my friend Anna Costa-Turner went with the original hot flavor . I went with the Atomic flavor (hottest they have and it did its job well), if you ever wonder why it’s called Atomic you’ll see why. My mom went for chicken tenders with the mild.. Big portions, fair prices. Everything came in takeout containers with plastic utensils, which actually made life easier when it was time to pack up leftovers. Good food, good service, and easy access—what more could a hungry guy in a wheelchair ask for? If you’re in the area and craving wings, this spot’s worth the stop. I give this spot an overall rating of 9.1/10.
Rebecca Sphar
I loved Wingstop. I keep going back expecting better. I’ve gone to multiple locations around St.Louis. I guess I’m finally done, I’m tired is being disappointed. They give you options for well done and extra seasoning. It is never well done and very rarely do you get extra seasoning. Just sell me the lemon pepper seasoning and fries seasoning. It’s not worth the money to have your order wrong every time.
i love wingstop but these employees can’t get an order right to save their lives, if you order take out, you should check to make sure they get your order right because the last 5 times they didn’t. i don’t know why i am expected to tip 18% on a take out order when they never get it right literally ever. i dont tip here anymore and im now just going to a different location, im sick of them not even caring that they got it wrong, “fixing” it, then mine and everybody else’s food is cold by that point. not what i paid for.
Atmosphere: 1
Food: 2
Service: 1
One of the worst places I've ever eaten. First, they got the order wrong. I ordered carrots and they were old. The wings I ordered were burnt and had no sauce at all. The people there look at you like you're doing me a favor. I don't recommend it. There are better places to eat than this mess.
Atmosphere: 1
Food: 1
Service: 1
Ordered 30 wings and a side of fries through DoorDash. While we had received everything we ordered, the food was a bit disappointing. The wings seemed to be over cooked as they were super dry- it seriously felt like we were eating jerky. When I got home and opened the bag, it seemed as though everything was just thrown in the bag. There were wings at the bottom of the bag and sauce dripping down the sides of the takeout box.
Food: 1
Took about 5 mins to even be acknowledged when standing at the counter for a pick up finally got my food and drinks to find out half of the soda was out and when I mentioned it they didn't even care, left made it to the light and decided hey I should probably check my order based on the lousy service. Opened the bag to find that they decided to put the order of 10 flavored wing that were two different flavors stacked on top of each other in a tiny box and then put the remaining 10 unflavored wings in a big box and forgot my seasoned fries. Went back to get my fries to be ignored again for a few minutes, I explained to her I was missing the fries and asked why they didn't package the wings differently. For her to just blanky stare back at me like she couldn't grasp the conversation. Then bring me a thing of fries in a container made for eating in... I ask her to put it in a box cause I need to bring it home.. it's a To-go order.. then to get home to cold soggy wings and unseasoned burnt to a crisp fries. I'll be sure to never come back
Atmosphere: 1
Food: 1
Service: 1
Ordered 15 Cajun all drums which includes an up-charge for (drums) I also specified extra cook time . I received 15 soggy flats in hot sauce and no Cajun seasoning. These things have happened before and I usually give people a second or 3rd chance but I’m done with this location.
Atmosphere: 1
Food: 1
Service: 1
NASTY!!!!! 🤮 My food order was incorrect & food was burnt. EW!!!
Atmosphere: 1
Food: 1
Service: 1
The wingstop manager in Hewitt TX is absolutely dreadful with how she treats people. She screamed at me and kicked me out of the store when I was there to pick up an order for a customer. I didn't do anything wrong. Shame on you Wingstop for putting such an abusive person in a leadership role. Her conduct reflects on your reputation.
it the one in belleville il for some reason they always be missing food or it dont be cooked,and they have no working phone number.
One of the main reasons I went to wing stop is the real French Fries, well now they are apparently frozen and while no terrible they are no very good, certainly a huge let down, see ya later!!!!
Food is good, but every time it takes forever for order, while everyone working in back are playing around. 45 plus minutes and every other order went out before us? Then to see the people that are supposed to be preparing the food screwing around does not equal good experience.
Restaurantji Recommends
Do yourself a favor and stay far away from this Wing Stop or any Wing Stop. The company is not reputable! I was visiting Myrtle Beach for my birthday back in January and stopped in Publix for supplies for the rental property we were staying in. Saw Wing Stop from the parking lot and decided it would be a good and quick dinner idea! BIG MISTAKE! I placed an order online totaling roughly $55, finished shopping at Publix- about 20-25 minutes, and headed over to Wing Stop where I was told by employee, NOAH that they were short staffed and it would be AT LEAST ANOTHER HOUR before they were able to complete my order! I told him I wasn’t waiting that long and that I would just take a refund. He explained to me that he was unable to provide a refund as I placed an online order but told me that he would pass my information along to the GM who would process my refund for me. It should go without saying that no one ever reached out to me and instead I began the grueling task of tracking down a number that actually allowed me to speak with a person. The representative took down my name and contact information and assured me that someone from the Myrtle Beach location would call me back within 24-48 hours. The GM, DAVINA (980-234-9301) did call back and requested the total amount of my purchase, the time and date that I placed the order and told me that she would pass this information along to another manager who handles refunds. Long story short, I never received my refund! I called the customer service number and called the number DAVINA called me from leaving my contact information and voicemails on multiple occasions to no avail. I even tried to dispute the charge with my bank but was unable to obtain documentation from Wing Stop proving that I never received my order. Sadly, I, like so many other reviews that I’ve read am out of money so it goes without saying that I will NEVER patron another Wing Stop again! SLOW SERVICE. POOR CUSTOMER SERVICE. UNRESPONSIVE. ZERO STARS. WOULD NOT RECOMMEND!
Long story short: JUST DON’T GO THERE My first experience, I got home and found out my order was incomplete. No big deal it happens. My second trip there, A few weeks later I got home and found out that my order was incomplete. 3ed visit Ordered on line, I was to pick it up at 5:30 and it was not ready until 5:55. They assured me that I had everything but when I got home, you guessed it I had nothing for the grand children. At this point I had not left a review but I did contact the corporate office. They offered to replace my order. The next week, the day that they were to replace my order I received an email from corporate assuring me that my order would be ready at 5:00pm. I called at 4:10 “yes we have your order and it will be ready”. I entered the restaurant 5 minutes early and they had no idea what was going on. So once again I get home to my family of 13, this time with nothing. I contacted corporate again. They offered to replace the order and have it delivered to my home today. I was not at all surprised today when I received an email today telling me that they CANNOT fulfill my order at this time. I have eaten at hundred’s of restaurants in my life and I have never experienced one like this. The food, well it’s chicken wings how bad or how good can it really be? The customer service is beyond unsatisfactory, it is horrible. Do yourself a favor and go somewhere’s else. To WS restaurant and corporate office, you should be ashamed of yourself for the lack of customer service and attention to details.
They could not give me cold wings and cold fries plus my drink was nasty
Hello and welcome to another Hungry Guy in a Wheelchair restaurant review.. Today’s review is Wingstop in Manchester, NH… If you’re rolling in hungry and craving some solid wings, WingStop has got you covered. Let’s break it down: Getting in was smooth. The parking lot had reasonable wheelchair-accessible spaces, and the entrance didn’t give me any trouble. Inside tho the curb cut was way off on the other side of the lot, the layout was open enough to navigate without playing bumper cars with tables 😂. The place has a casual, clean vibe with an open kitchen, so you can see your food being made. Staff were friendly and quick to help if needed. Now for the food and they give you 3 choices of sauces—honey mustard, ranch, and blue cheese. We all went for the 3 piece wings with a side of spicy fries too shares my friend Anna Costa-Turner went with the original hot flavor . I went with the Atomic flavor (hottest they have and it did its job well), if you ever wonder why it’s called Atomic you’ll see why. My mom went for chicken tenders with the mild.. Big portions, fair prices. Everything came in takeout containers with plastic utensils, which actually made life easier when it was time to pack up leftovers. Good food, good service, and easy access—what more could a hungry guy in a wheelchair ask for? If you’re in the area and craving wings, this spot’s worth the stop. I give this spot an overall rating of 9.1/10.
I loved Wingstop. I keep going back expecting better. I’ve gone to multiple locations around St.Louis. I guess I’m finally done, I’m tired is being disappointed. They give you options for well done and extra seasoning. It is never well done and very rarely do you get extra seasoning. Just sell me the lemon pepper seasoning and fries seasoning. It’s not worth the money to have your order wrong every time.
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