Normally I wouldn't rant on a review but this is one of the worse McDonald's. I wouldn't consider eating here. You'll either get stale buns, under/over cooked burgers, dry mcgriddles, cold fries, etc. Its overall terrible && disappointing that they're comfortable serving their customers poor quality food. Especially the buns. I've had to throw my food away from how bad it tasted, I couldn't finish it. The worker's there are always polite but the managers pressure them rather then helping them. I understand in that type pf work environment you will encounter rush hours, & spiked production however I have 7+ yrs of managing under pressure. Yelling at your employees who are the ones keeping that site rolling is not going too get the job done any quicker. I feel bad for the kids/employees that work there. It's horrible management which probably explains the foods quality. There has been multiple occurrence where I even waited for my food, & still didn't have the quality desired from McDonald's. You'll also have to use your clothes as napkins cus 50% the time I never get napkins. Unfortunately this location is in a small town so your limited on options to get too a McDonald's. I really didn't want to leave such a bad review but when its literally everytime I have gone there I'm not satisfied. My friends & family feel the same type of way.
Have a blessed day
Atmosphere: 2
Food: 3
Service: 3
JB 222
Slow and lazy
William
I'm loving it
Ashley Dupine
It's like they can't comprehend that fries should be hot, and the burgers all taste like croswell.
Atmosphere: 2
Food: 1
Service: 2
Bryan Hutch
You wait forever for your food and that's if it's even right. It's like they just slop it together.
Atmosphere: 1
Food: 1
Service: 1
Doesn't matter!
Worst service (attitude) , rubber fries (microwaved), Double Quarter Pounder, (should be made to order) , old or microwaved. If I could give a - it would be minus 5+. Worst ever!!!!!!
Atmosphere: 1
Food: 1
Christina Navarre
Hot food quick friendly service was my response 6 years ago....as of today 4/17/2025, as with most things ...that has changed at this location. I requested a made to order 2 fish sandwiches PLAIN. What I received once I got home less than 4 minutes from McDs.... I had 2 cold sandwiches that had cheese on them. Not going back out to get this corrected till tomorrow. I called McDonald's and after asking for the number posted on the drive thru window....person answering said they would go get that right now, 20 seconds later disconnected the call. Not a great way to do things. At McDs those I had contact with were very nice. However someone chose a shortcut. If this gets corrected I will change this review.
Irons Man
I like the phone app deals and free food plus points you get for using the app to order.
The staff at Yale McDonald’s always go above and beyond and are very kind!
Meghan Hillman
What’s the point of using the mobile app and ordering ahead if you still have to wait a tremendous amount of time I’m sure I’ve been waiting 10 minutes and I ordered my items 10 minutes before arrival. This is bullshit as I know when I worked at McDonald’s 10 years ago, we had like three minutes or something to get people through! Is this still a Schultz family restaurant they used to be about Customer experience, obviously not anymore.
Peggy Konen
Coffee i like but chicken sandwich was dried tasting. Quess I have to ask for something on that sandwich.,like mayo,lettuce maybe onion. Even a tomatoe. They never ask what do you want on that chicken ,!!!!! Nope never ask. They just say is that all!!!
Atmosphere: 2
Food: 2
Service: 3
mike owens
Fast great food and friendly staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Mcmuffin, Kiddie Cone, Hot Fudge Sundae, Double Cheeseburger, Chicken Mcnuggets, World Famous Fries, Quarter Pounder Hamburger, Big Mac, Oatmeal Raisin Cookie, Egg Mcmuffin, Mcflurry with M&M's Candies, Crispy Chicken Sandwich, Mcchicken, Sausage Burrito, Mcdouble, Strawberry & Crème Pie, Strawberry Sundae
John Skelton
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Double Cheeseburger, Chicken Mcnuggets, World Famous Fries, Quarter Pounder Hamburger, Big Mac, Crispy Chicken Sandwich, Mcchicken, Sausage Burrito, Mcdouble, Cheeseburger
Good coffee
Very slow
Normally I wouldn't rant on a review but this is one of the worse McDonald's. I wouldn't consider eating here. You'll either get stale buns, under/over cooked burgers, dry mcgriddles, cold fries, etc. Its overall terrible && disappointing that they're comfortable serving their customers poor quality food. Especially the buns. I've had to throw my food away from how bad it tasted, I couldn't finish it. The worker's there are always polite but the managers pressure them rather then helping them. I understand in that type pf work environment you will encounter rush hours, & spiked production however I have 7+ yrs of managing under pressure. Yelling at your employees who are the ones keeping that site rolling is not going too get the job done any quicker. I feel bad for the kids/employees that work there. It's horrible management which probably explains the foods quality. There has been multiple occurrence where I even waited for my food, & still didn't have the quality desired from McDonald's.
You'll also have to use your clothes as napkins cus 50% the time I never get napkins. Unfortunately this location is in a small town so your limited on options to get too a McDonald's. I really didn't want to leave such a bad review but when its literally everytime I have gone there I'm not satisfied. My friends & family feel the same type of way.
Have a blessed day
Atmosphere: 2
Food: 3
Service: 3
Slow and lazy
I'm loving it
It's like they can't comprehend that fries should be hot, and the burgers all taste like croswell.
Atmosphere: 2
Food: 1
Service: 2
You wait forever for your food and that's if it's even right. It's like they just slop it together.
Atmosphere: 1
Food: 1
Service: 1
Worst service (attitude) , rubber fries (microwaved), Double Quarter Pounder, (should be made to order) , old or microwaved. If I could give a - it would be minus 5+. Worst ever!!!!!!
Atmosphere: 1
Food: 1
Hot food quick friendly service was my response 6 years ago....as of today 4/17/2025, as with most things ...that has changed at this location. I requested a made to order 2 fish sandwiches PLAIN. What I received once I got home less than 4 minutes from McDs.... I had 2 cold sandwiches that had cheese on them. Not going back out to get this corrected till tomorrow. I called McDonald's and after asking for the number posted on the drive thru window....person answering said they would go get that right now, 20 seconds later disconnected the call. Not a great way to do things. At McDs those I had contact with were very nice. However someone chose a shortcut. If this gets corrected I will change this review.
I like the phone app deals and free food plus points you get for using the app to order.
Restaurantji Recommends
The staff at Yale McDonald’s always go above and beyond and are very kind!
What’s the point of using the mobile app and ordering ahead if you still have to wait a tremendous amount of time I’m sure I’ve been waiting 10 minutes and I ordered my items 10 minutes before arrival. This is bullshit as I know when I worked at McDonald’s 10 years ago, we had like three minutes or something to get people through! Is this still a Schultz family restaurant they used to be about Customer experience, obviously not anymore.
Coffee i like but chicken sandwich was dried tasting. Quess I have to ask for something on that sandwich.,like mayo,lettuce maybe onion. Even a tomatoe.
They never ask what do you want on that chicken ,!!!!!
Nope never ask. They just say is that all!!!
Atmosphere: 2
Food: 2
Service: 3
Fast great food and friendly staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Mcmuffin, Kiddie Cone, Hot Fudge Sundae, Double Cheeseburger, Chicken Mcnuggets, World Famous Fries, Quarter Pounder Hamburger, Big Mac, Oatmeal Raisin Cookie, Egg Mcmuffin, Mcflurry with M&M's Candies, Crispy Chicken Sandwich, Mcchicken, Sausage Burrito, Mcdouble, Strawberry & Crème Pie, Strawberry Sundae
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Double Cheeseburger, Chicken Mcnuggets, World Famous Fries, Quarter Pounder Hamburger, Big Mac, Crispy Chicken Sandwich, Mcchicken, Sausage Burrito, Mcdouble, Cheeseburger
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