This is too the two employees working at 6:00pm Wednesday May 21st, you both need to work on your customer service etiquette and hand/glove hygiene. The employee who took my order couldn't have been any more rude. After putting my sub in the toaster she proceeded to walk away and another employee came out, (gloved) pushing a cart with bread trays on it and then was going to use the same gloves to touch my food. I had to tell her to change her gloves. Who does that???? Although convenient, I will not be returning to this particular Subway. I suggest anyone who frequents Yale Subway too keep an eye out for contamination and expect disrespect from employees.
derrin434
The food is general what you would expect. The manager, Diana is probably one of the rudest people I’ve met in a long time though.
I live in the area and have stopped in a handful of times over the last year. Diana is consistently rude, her general demeanor is that you are an annoyance, and if you ask for any suggestions or recommendations she gets clearly irritated. She’s treated me in this way every time and I have her do it to others.
She doesn’t enjoy her job. This is very clear but customers deserve better. I’m not sure how or why the keep her employed her but it’s a very bad look for this location and Subway in general.
Heather
Super rude old lady works there.
Andrew Cubitt
Very friendly and personal service. Being a regular customer, they know how I like my sub! These Subway artist rule!
Ciara and Sivahna are awesome! Best customer service. Always make the best protein bowls and subs. Great food!
Atmosphere: 5
Food: 5
Service: 5
Kyle Gilbert
Great Food, great service, super nice and as a fast food worker i appreciate a lot
Atmosphere: 5
Food: 5
Service: 5
Mark Hauweghen
Love our local subway! Ciara, Sivahna, and the girls always take great care of me and the food is always made just the way I like it.
Atmosphere: 5
Food: 4
Service: 5
Jeffrey Schutt
Ciara and Sivahna always give great service. I have never had a negative experience while they are working. Both of them are incredibly friendly and very, very sweet!
Atmosphere: 5
Food: 5
Service: 5
Kathy Nedrow
Ciara & Sivana are amazing young ladies. Can tell they were raised right...Customer Service skills are A+. Always welcoming and friendly.
Atmosphere: 5
Recommended dishes: The Ultimate B M T, All-American Club, Steak & Cheese 210 Cals
Chase
Very good food. Sivahna made a very good sub and Ciara was very nice. The place was well lit up too. 10/10
The longest hair baked into my sub it was absolutely disgusting
Food: 1
crystal clark
Bread has been hard the last 3 times I went and not fresh. I had a churro and it was too hard to eat.
Atmosphere: 2
Food: 2
Service: 2
Scott Mitchell
They do a great job here
Atmosphere: 5
Food: 5
Service: 5
Scott Mitchell (Worldiction)
They do a great job here
Atmosphere: 5
Food: 5
Service: 5
Josh Banas
Subs were tasty but I was extremely disappointed with the foot long pretzel & churro. Tasted like they were sitting on the counter for an hour before they got to us, took a bite off each one then to the garbage they went. I was so excited to FINALLY try em and then was pretty bumbed but again, the subs were good and fresh! Will order from here again but staying away from the foot long churros & pretzel...
This is too the two employees working at 6:00pm Wednesday May 21st, you both need to work on your customer service etiquette and hand/glove hygiene. The employee who took my order couldn't have been any more rude. After putting my sub in the toaster she proceeded to walk away and another employee came out, (gloved) pushing a cart with bread trays on it and then was going to use the same gloves to touch my food. I had to tell her to change her gloves. Who does that???? Although convenient, I will not be returning to this particular Subway. I suggest anyone who frequents Yale Subway too keep an eye out for contamination and expect disrespect from employees.
The food is general what you would expect. The manager, Diana is probably one of the rudest people I’ve met in a long time though.
I live in the area and have stopped in a handful of times over the last year. Diana is consistently rude, her general demeanor is that you are an annoyance, and if you ask for any suggestions or recommendations she gets clearly irritated. She’s treated me in this way every time and I have her do it to others.
She doesn’t enjoy her job. This is very clear but customers deserve better. I’m not sure how or why the keep her employed her but it’s a very bad look for this location and Subway in general.
Super rude old lady works there.
Very friendly and personal service. Being a regular customer, they know how I like my sub! These Subway artist rule!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Meatball Marinara, All-American Club, Tuna
Ciara and Sivahna are awesome! Best customer service. Always make the best protein bowls and subs. Great food!
Atmosphere: 5
Food: 5
Service: 5
Great Food, great service, super nice and as a fast food worker i appreciate a lot
Atmosphere: 5
Food: 5
Service: 5
Love our local subway! Ciara, Sivahna, and the girls always take great care of me and the food is always made just the way I like it.
Atmosphere: 5
Food: 4
Service: 5
Ciara and Sivahna always give great service. I have never had a negative experience while they are working. Both of them are incredibly friendly and very, very sweet!
Atmosphere: 5
Food: 5
Service: 5
Ciara & Sivana are amazing young ladies. Can tell they were raised right...Customer Service skills are A+. Always welcoming and friendly.
Atmosphere: 5
Recommended dishes: The Ultimate B M T, All-American Club, Steak & Cheese 210 Cals
Very good food. Sivahna made a very good sub and Ciara was very nice. The place was well lit up too. 10/10
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cheesy Garlic Steak
Restaurantji Recommends
The longest hair baked into my sub it was absolutely disgusting
Food: 1
Bread has been hard the last 3 times I went and not fresh. I had a churro and it was too hard to eat.
Atmosphere: 2
Food: 2
Service: 2
They do a great job here
Atmosphere: 5
Food: 5
Service: 5
They do a great job here
Atmosphere: 5
Food: 5
Service: 5
Subs were tasty but I was extremely disappointed with the foot long pretzel & churro. Tasted like they were sitting on the counter for an hour before they got to us, took a bite off each one then to the garbage they went. I was so excited to FINALLY try em and then was pretty bumbed but again, the subs were good and fresh! Will order from here again but staying away from the foot long churros & pretzel...
Atmosphere: 5
Food: 3
Service: 4
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