Love the Carmel Marvel though we need to break up. 2 a day for a month had me me There is also a strawberry something smoothie or freeze which is really good.
Atmosphere: 5
Food: 5
Service: 5
Amanda S
Idk what happened at this location but waiting in a drive thru for almost 30 minutes is crazy. The ice was melted in my drink by time I got it at the window! 11/14/25 edit. Its definitely gotten even worse. STOP MAKING DRINKS WHILE YOUR DRIVE THRU TIMES ARE 10 PLUS MINUTES! I definitely don't want watered down coffee!!
Atmosphere: 2
Food: 5
Service: 1
Tyler Dixon
Nice facility with quick service. Seems like it was a bank building at one time?! I tried their butterbear latte. It did not dissapoint. Reasonable prices. No complaints.
Atmosphere: 3
Food: 4
Service: 4
EDWARD L
FRIENDLY SERVICE AWESOME ENVIRONMENT COZY AND HOMEY. FIRST TIME AT BIGGBY MY PEPPERMINT MOCHA WAS RECOMMENDED AND SO DELICIOUS!!!
Atmosphere: 5
Food: 5
Service: 5
Christa Lyn
I used to love going to Biggby almost everyday. So many things have changed here, no flavored coffee, no vegan sausage, I don't really have a desire to go. Sorry Biggby, I'd rather make my own coffee at home.
Kerri Graveling
It waited for over 8 minutes for my order to be taken in the drive through. The car behind me drove off and I eventually did too. As I drove around the building to leave, there was only one car waiting at the window for their order.
Food: 4
Service: 1
Daniel Côté
Wonderful coffee shop! Coffee & breakfast sandwich were delicious, service was friendly and cordial. I would definitely come here again.
Atmosphere: 5
Food: 5
Service: 5
Adam Zwagerman
Multiple times now, I have gotten coffee grounds in my latte. The taste of the coffee was very bitter. But when they make it right, it's a very good coffee to enjoy. Biggby is very inconsistent. Also, the wait times can be up to 15 mins for 1 car to get through the drive-thru.
Atmosphere: 4
Food: 3
Service: 2
Jean Farrell
Stopped along my bike ride for an iced coffee it was very good!
I'm new to the area but have tried this location for the last time today. I'd rather drive a little further than wait 15+ minutes for a single beverage. Looking through the other reviews, this appears to be a common theme. If this were my franchise, I'd be embarrassed and start making changes to how it's managed. If you're reading this wondering if you should try this location and find out for yourself, bc maybe I'm wrong. Save yourself the time. I thought that each time I pulled into the drive through, thinking maybe it was just a bad day for them. Sadly mistaken each time. Slow is their normal.
Service: 1
Michelle Bravo
So I’ve gone a handful of times over the last few weeks and have been bummed each time over something. I don’t like to complain but I do have to say if you’re on a schedule this isn’t the stop. Every time I’ve been there are at least 5 people working and it has taken 10-15 minutes to get my drink. I’ve tried drive through and inside but neither is faster. I also ordered a sandwich that didn’t look anything like the picture but nobody mentioned to me if anything was out of stock. My drink was also incorrect each time. Most of the people were friendly so like I said I hate to complain, but it’s something you should know if you’re going to go.
Food: 3
Service: 3
Chris Adamski
Far better than Starbucks
Becky Smith
The person taking my order “me no comprehende” seriously had to repeat myself 10 times waited 25 minutes with two cars ahead of me and the girl repeated my order wrong three times! Train your people and have them take out their 15 nose rings
Love the Carmel Marvel though we need to break up. 2 a day for a month had me me There is also a strawberry something smoothie or freeze which is really good.
Atmosphere: 5
Food: 5
Service: 5
Idk what happened at this location but waiting in a drive thru for almost 30 minutes is crazy. The ice was melted in my drink by time I got it at the window!
11/14/25 edit. Its definitely gotten even worse. STOP MAKING DRINKS WHILE YOUR DRIVE THRU TIMES ARE 10 PLUS MINUTES!
I definitely don't want watered down coffee!!
Atmosphere: 2
Food: 5
Service: 1
Nice facility with quick service. Seems like it was a bank building at one time?! I tried their butterbear latte. It did not dissapoint. Reasonable prices. No complaints.
Atmosphere: 3
Food: 4
Service: 4
FRIENDLY SERVICE AWESOME ENVIRONMENT COZY AND HOMEY. FIRST TIME AT BIGGBY MY PEPPERMINT MOCHA WAS RECOMMENDED AND SO DELICIOUS!!!
Atmosphere: 5
Food: 5
Service: 5
I used to love going to Biggby almost everyday. So many things have changed here, no flavored coffee, no vegan sausage, I don't really have a desire to go. Sorry Biggby, I'd rather make my own coffee at home.
It waited for over 8 minutes for my order to be taken in the drive through. The car behind me drove off and I eventually did too. As I drove around the building to leave, there was only one car waiting at the window for their order.
Food: 4
Service: 1
Wonderful coffee shop! Coffee & breakfast sandwich were delicious, service was friendly and cordial. I would definitely come here again.
Atmosphere: 5
Food: 5
Service: 5
Multiple times now, I have gotten coffee grounds in my latte. The taste of the coffee was very bitter. But when they make it right, it's a very good coffee to enjoy. Biggby is very inconsistent. Also, the wait times can be up to 15 mins for 1 car to get through the drive-thru.
Atmosphere: 4
Food: 3
Service: 2
Stopped along my bike ride for an iced coffee it was very good!
Atmosphere: 5
Service: 5
Loud and expensive
Atmosphere: 2
Food: 2
Service: 3
Restaurantji Recommends
I'm new to the area but have tried this location for the last time today. I'd rather drive a little further than wait 15+ minutes for a single beverage. Looking through the other reviews, this appears to be a common theme. If this were my franchise, I'd be embarrassed and start making changes to how it's managed. If you're reading this wondering if you should try this location and find out for yourself, bc maybe I'm wrong. Save yourself the time. I thought that each time I pulled into the drive through, thinking maybe it was just a bad day for them. Sadly mistaken each time. Slow is their normal.
Service: 1
So I’ve gone a handful of times over the last few weeks and have been bummed each time over something. I don’t like to complain but I do have to say if you’re on a schedule this isn’t the stop. Every time I’ve been there are at least 5 people working and it has taken 10-15 minutes to get my drink. I’ve tried drive through and inside but neither is faster. I also ordered a sandwich that didn’t look anything like the picture but nobody mentioned to me if anything was out of stock. My drink was also incorrect each time. Most of the people were friendly so like I said I hate to complain, but it’s something you should know if you’re going to go.
Food: 3
Service: 3
Far better than Starbucks
The person taking my order “me no comprehende” seriously had to repeat myself 10 times waited 25 minutes with two cars ahead of me and the girl repeated my order wrong three times! Train your people and have them take out their 15 nose rings
Love the friendly people here!
Atmosphere: 5
Food: 5
Service: 5
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