Subway
10402 Chicago Dr, Zeeland
(616) 748-8400
Recent Reviews
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This Subway location officially closed around January of 2025. No major announcements of closure or anything. This place has been around for 30 years. Used to go here as a kid with my dad, sad to see it ago along with the memories.
It's a shame the employees have to work in such a hot environment.
Atmosphere: 1
Food: 5
Service: 5
Just left this place , I was extremely disappointed with the service . Only seen one person and I couldn’t get a simple hello good morning? Like hello? You should acknowledge a customer even if you’re busy . A simple “I’ll be right with you” would have worked. Definitely the worst customer service I had there . I get people have bad days , but I shouldn’t walk into a place of
Business and feel like my business isn’t worth it
Atmosphere: 1
Food: 1
Service: 1
It’s Subway so I wasn’t expecting top tier service, but the workers general affect seemed apathetic to my presence and impatient with my ordering. Food was fine, no issues. The place was dusty and seemed like no one cleaned that day or maybe that week.
Atmosphere: 3
Food: 5
Service: 4
I placed an online order. After I picked up my order I noticed that both my subs were missing lettuce. I went back to the store to be told that they were out of lettuce with no way to fix the problem. I would have appreciated a call after I placed my order, or it would have been nice to know when I picked them up. But I was not even notified by staff that my subs were not how I ordered them. Disappointed.
Take care of your health
Was passed through the line without being offered a chance to finish ordering the rest of my subs… Then was overcharged and not given the right stuff with our kids meal. AWFUL customer service, per usual for subway.
Atmosphere: 4
Food: 2
Service: 1
This place is a bust. I went here to try their new "Sidekicks", and not only was the service mediocre, but the food was way under my expectations. I felt like I basically wasted my money. The people preparing my food were really slow, they showed no urgency as the customers piled up behind me. Other than that they were pretty kind and I had no problem ordering. Just wish my experience was a little better. I probably will not return here. Their cookies the small circle ones are really good. But I haven't tried the footling cookie bar yet.
Food: 2
Service: 2
Worst Subway I’ve ever been to in my life. Ordered online to get my sandwich along with some vitamin D water. Didn’t have all my ingredients on the sandwich and then they had no vitamin D water for me to pick up. So to be a good sport I just decided to go ahead and pour myself a glass of Coke from the self serve dispenser. Apparently the Coke wasn’t even carbonated. The place looks like a dump. Spend about $100,000 to renovate and maybe this place will be halfway decent.
Atmosphere: 1
Food: 1
Service: 1
Attention Subway corporate, shut this place down. . Thankfully my aunt works for Michigan's health department and a complaint has be filed.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
This used to be one of the best Subways around. But the last several years it's been the worst. Customer Service is very bad. They don't acknowledge your presence. The manager was unfriendly as well. They just seem annoyed when you come in.
Atmosphere: 1
Food: 3
Service: 1
One person behind counter made in/out time kinda long. Also have cut their available toppings down a lot. Still great food.
Rude employees!
Service: 1
Employee refused to melt the cheese on a steak and cheese sub before putting it on the bread. Said they would not put any meat in the microwave. This is my normal order and in hundreds of visits to other Subway's, this has never been said. I went to the Adams Subway and it was not an issue at all. They were confused by the poor customer service at this location.
Service: 1
The workers are astronomical! The food was alright though.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cookies
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