I ordered the new BBQ Brisket Whopper, medium with a coke. I was told $12.84 at the drive through. When I got to the window, I was charged $13.84. I was not given a receipt. Someone may be stealing from the customers. If they did this to everyone going through, they probably make $100 a day or more. I won't be going back anytime soon.
PJS
I hate to leave a bad review, but on two separate occasions I came to the outlet mall and then went to this BK. Both times after I pay I’m asked to pull around and they’d bring the food. No problem, I get that. But both times it was more than a 15 minute wait and both times the food was lukewarm and one order missing an item completely. I won’t come back to this specific location.
Atmosphere: 2
Food: 1
Service: 3
Kiara Kuhn
Closed 3 HOURS before they say its actually closed.
Atmosphere: 1
Food: 1
Service: 1
Vadim Fateev
Just watched the employee use the restroom and not wash his hands after. Glad I saw that before I ordered food. Never going back there again.
Atmosphere: 1
Food: 1
Service: 1
Connector206782
Writing this as I wait in the drive thru... it's aleeady been 11 minutes @ 17:36. For 2 Whoppers. ... as I exit - it is 17:45 ... and I was asked to pull ahead as it'll be a minute. No apologies for the wait at all. There were 4 cars total ahead of me. If you're in the area, do yourself a solid and go elsewhere. Plenty of other fast food places will take your money.
Nick Dain
Waiting over 35 minutes in the drive thru and they still gave me the wrong order. There was only 2 cars infront of me.
Atmosphere: 1
Food: 2
Service: 1
Dennis “DJ”
The service is hit or miss. The young new employees basically talk like you're bothering them and you can hear them laughing in the background. The older employees are courteous. Your order will most likely be correct at the drive thru. But your sandwich will likely be thrown together and cold or obviously sitting under the heat lamps for quite some time. Orings are usually hot. So it's average. Worst part is that I have yet to see a line there so there isn't a reason for stacking sandwiches hours ahead of time.
Atmosphere: 3
Food: 3
Service: 3
tim b
Worse service I have ever had at a burger king. Person at the register would not get off their phone. Grabbed our cups to hand them to us with his fingers on the inside of the cup.
Atmosphere: 4
Food: 4
Service: 1
T Wood
This Burger King is well staffed every time I come, which is hard in today's lack of workforce. The food is always great! They got the no onion right also, but I asked for light ketchup and it tasted like either regular or extra. But still good, I recommend 👌
Food: 4
Service: 4
Ruslan Bilenko
Service is horrible. Waited to order for 10 min while there was one in front of me. When I pulled up there was that one vehicle standing and they couldn't even get my order right.
On July 2nd we went through the drive through around 4:30pm. When at the drive through window we asked the cashier if we can have two crowns. Jake went above and beyond and asked what names we wanted on the crowns. He ended up writing “queen sophie” and “king Daniel” on the crowns. Made my kiddos day! Thank you Jake!!
Atmosphere: 5
Food: 5
Service: 5
Nancy Benzinger
Very good service provided today by MT Morris? I couldn't quite understand if that was his real name or his nickname. But he was very polite and took our order at the counter. As it took over five minutes to make our sandwiches, they were very nice to keep us informed. My only comment on this location was that they needed to clean their tables and three of the four ice dispensers did not work.
Atmosphere: 4
Food: 4
Service: 5
nancyb890
Very good service provided today by MT Morris? I couldn't quite understand if that was his real name or his nickname. But he was very polite and took our order at the counter. As it took over five minutes to make our sandwiches, they were very nice to keep us informed. My only comment on this location was that they needed to clean their tables and three of the four ice dispensers did not work.
Stephanie Wallace
Very slow
Chad Dachel
This is the best BK I've ever been to. My hometown has the worst BKs, but this one was fast, fresh, and Friendly.
I ordered the new BBQ Brisket Whopper, medium with a coke. I was told $12.84 at the drive through. When I got to the window, I was charged $13.84. I was not given a receipt. Someone may be stealing from the customers. If they did this to everyone going through, they probably make $100 a day or more. I won't be going back anytime soon.
I hate to leave a bad review, but on two separate occasions I came to the outlet mall and then went to this BK. Both times after I pay I’m asked to pull around and they’d bring the food. No problem, I get that. But both times it was more than a 15 minute wait and both times the food was lukewarm and one order missing an item completely. I won’t come back to this specific location.
Atmosphere: 2
Food: 1
Service: 3
Closed 3 HOURS before they say its actually closed.
Atmosphere: 1
Food: 1
Service: 1
Just watched the employee use the restroom and not wash his hands after. Glad I saw that before I ordered food. Never going back there again.
Atmosphere: 1
Food: 1
Service: 1
Writing this as I wait in the drive thru... it's aleeady been 11 minutes @ 17:36. For 2 Whoppers. ... as I exit - it is 17:45 ... and I was asked to pull ahead as it'll be a minute. No apologies for the wait at all. There were 4 cars total ahead of me. If you're in the area, do yourself a solid and go elsewhere. Plenty of other fast food places will take your money.
Waiting over 35 minutes in the drive thru and they still gave me the wrong order. There was only 2 cars infront of me.
Atmosphere: 1
Food: 2
Service: 1
The service is hit or miss. The young new employees basically talk like you're bothering them and you can hear them laughing in the background. The older employees are courteous. Your order will most likely be correct at the drive thru. But your sandwich will likely be thrown together and cold or obviously sitting under the heat lamps for quite some time. Orings are usually hot. So it's average. Worst part is that I have yet to see a line there so there isn't a reason for stacking sandwiches hours ahead of time.
Atmosphere: 3
Food: 3
Service: 3
Worse service I have ever had at a burger king. Person at the register would not get off their phone. Grabbed our cups to hand them to us with his fingers on the inside of the cup.
Atmosphere: 4
Food: 4
Service: 1
This Burger King is well staffed every time I come, which is hard in today's lack of workforce. The food is always great! They got the no onion right also, but I asked for light ketchup and it tasted like either regular or extra. But still good, I recommend 👌
Food: 4
Service: 4
Service is horrible. Waited to order for 10 min while there was one in front of me. When I pulled up there was that one vehicle standing and they couldn't even get my order right.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
On July 2nd we went through the drive through around 4:30pm. When at the drive through window we asked the cashier if we can have two crowns. Jake went above and beyond and asked what names we wanted on the crowns. He ended up writing “queen sophie” and “king Daniel” on the crowns. Made my kiddos day! Thank you Jake!!
Atmosphere: 5
Food: 5
Service: 5
Very good service provided today by MT Morris? I couldn't quite understand if that was his real name or his nickname. But he was very polite and took our order at the counter. As it took over five minutes to make our sandwiches, they were very nice to keep us informed.
My only comment on this location was that they needed to clean their tables and three of the four ice dispensers did not work.
Atmosphere: 4
Food: 4
Service: 5
Very good service provided today by MT Morris? I couldn't quite understand if that was his real name or his nickname. But he was very polite and took our order at the counter. As it took over five minutes to make our sandwiches, they were very nice to keep us informed. My only comment on this location was that they needed to clean their tables and three of the four ice dispensers did not work.
Very slow
This is the best BK I've ever been to. My hometown has the worst BKs, but this one was fast, fresh, and Friendly.
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