Jimmy John's
4617 MN-29, Alexandria
(320) 762-8911
Recent Reviews
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Very friendly staff, they even answered some questions on my app. Most restaurants don't know how their apps work.
Atmosphere: 5
Food: 5
Service: 5
Loving how soft the bread has been! And always freaky fast!
Atmosphere: 5
Food: 5
Service: 5
We tried to order a delivery. It was before dark at 3:30pm. We called to order an Derrick( only manager of store he claimed) snapped an said we don't deliver after dark. I asked since when and he lied an told me corporate rule AND IT WASNT DARK IT WAS 3:30 pm today.Then talked about address because he said corporate has set a radius. Ok gave address. He said no don't deliver there and he was snotty rude, talked fast an over me when I asked more questions because I've seen drivers past dark an outside said radius. I'm exactly half mile down the road away and just had a delivery a week ago AFTER dark so I was curious what changed. He said if they delivered then I will take action on that employee. Wow it didn't need to go that far. A simple no we can't is fine I asked his name and position an again snapped an said this is my store and this is how it's ran. Extremely reluctant to give a name. When he finally have a name he intentionally said very fast an rambled corporate number off I didn't catch it an asked again. He said all this stuff he said corporate would confirm. I wasn't even asking it go that far. So I did call Corporate and said the no delivery after dark rule wasn't true and I took a screenshot of that from website direction from Corporate customer service I spoke to. Yes they have a radius but I was within it at 3:30 pm when it's not dark. I love the food an no complaints there however this whole conversation an the disrespectful deminor didn't need to happen. If a place can't do it then ok. I guess someone from Corporate office is supposed to do a follow thru. Just wanted a freaky fast sub is all an I got lied to an snapped at. Lesson learned. Look it up yourself on the website.
Atmosphere: 1
Food: 1
Service: 1
I've been to a lot of JJs and this was by far the fastest my sandwich was prepared. It was literally ready for me by the time I paid. And it was made right and tasted great. Highly recommended!!
Atmosphere: 4
Food: 5
Service: 5
Great customer service.
Atmosphere: 5
Food: 4
Service: 5
Enjoyed the new kicken ranch wrap. Usually go with the turkey tomorrow. Decided to be adventurous today. Didn't disappoint. 😊
Atmosphere: 4
Food: 4
Service: 5
Ordered combo and the lady instead added each item so we ended up paying more! Plus the wrapper of the sandwich were so messy 👎🏻👎🏻👎🏻🤦🏼♀️🤦🏼♀️🤦🏼♀️
Food: 1
Service: 1
I was ordering the #17, I wanted no mayo or tomato though, which I said to the drive-through person. I also ordered a combo with my meal, I got my drink, and a bag of my food. After I was on my way home, I looked through my bag to see my sandwich, but no chips. The chips come with the combo, and after looking at the sandwich, it had mayo. They held the tomato, but added mayo when I said not to! Looking at the receipt, they charged me for the chips that I didn't even get. And they failed to make my order, and instead of no mayo, they put no hot peppers, which I don't even know where hot peppers came into play. The point is, they failed to take an order properly, and didn't give me the chips for the combo. Money down the drain.
Atmosphere: 5
Food: 4
Service: 2
The toasted chicken bacon ranch sandwhich is sooo good! You guys do an amazing job, definitely will order from here again!!!
Atmosphere: 5
Food: 5
Service: 5
A hunters club this is not. ☹️
Food: 1
Restaurantji Recommends
Friendly service!
They have the best bbq chips and the sandwich’s are pretty good when the bread is soft.
Atmosphere: 3
Food: 5
Service: 3
Food was great and I would leave a 5 star but the lady who took our order was very rude and does not know what customer service means.
Atmosphere: 3
Food: 5
Service: 1
The JJ gargantuan is the best sandwich in the entire universe.
Atmosphere: 3
Food: 5
Service: 5
Terrible, the person taking our order was rude beyond belief and was sarcastic. he was huffy and puffy and asked for the receipt and basically ignored me. It was our first time ordering here and will NOT be back
Atmosphere: 1
Food: 1
Service: 1
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