This is the only McDs in Alex that you can rely on - they’re usually much quicker to get out orders. I will drive across town to go here instead of the south location
Atmosphere: 5
Food: 5
Service: 5
Killa 98
Absolutely horrible NEVER have I been treated with such disrespect the messed up mine and my family’s whole order and instead of remaking the order we get told “oh we can send you some coupons” mind you my wife didn’t even get to eat BECAUSE THEY FORGOT HER FOOD the reason why I’m mainly so pissed is because when I called a second time over a month later because we still haven’t gotten the coupon honestly we forgot about them tell we decided we want McDonald’s again the lady Shelly she said her name is said my name is not on the board of messed up orders which is crazy to begin with that they even have a board for that 🤯 but mid conversation she said and I quote I’m just gonna hang up all because I just called and politely asked hey can we set this straight please DO BETTER BE BETTER ITS NOT HARD TO BE A DECENT HUMAN BEING
Atmosphere: 1
Food: 1
Service: 1
L
Bathroom was broken and dirty.
Atmosphere: 2
Food: 5
Service: 5
Lois Ö
Staff was slow to Service, stayed in back talking to other co workers. Staff was rude to me. They never called my number out when my order was ready. That really got me mad. There was no one greeting customers, Good Morning, Hello, may I help you.. where is the customer service???
Atmosphere: 3
Food: 3
Service: 1
Jennie Engle
Sometimes they get backed up but the people are always friendly.
Atmosphere: 4
Food: 5
Service: 4
Angela Bitz
Burgers were lukewarm at best; the tray didn't have napkins or ketchup, which wouldn't be a big deal but the lobby doesn't have a condiments table, so we had to ask for napkins, ketchup, refills, salt, anything besides the food we ordered.
Atmosphere: 2
Food: 2
Service: 3
BeeBop
We Ordered through the app. When we arrived to pick it up, the lobby was full of customers but we were told the restaurant had already closed. We were there about 15-20 minutes before the posted closing time of 11:00 and had placed the order 20 minutes before that.
When I requested a refund, I was told that it takes 24-48 hours for the money to be put back into my account when an order doesn’t get picked up.
Doesn’t get picked up? This isn’t right! I did my part. I paid, I showed up and then got nothing but an annoyance that isn’t appreciated with so many other options available.
We are Not at all impressed McDonald’s North! If a store manager decides to close early.. fine, I get it but they should find a way to stop online ordering when they do that. If that is not possible, then stay open for the posted operating hours.🙄
Atmosphere: 1
Food: 1
Service: 1
Logan
We ordered a curbside here, 2 meals with medium coffees and they came and said they were cleaning the machine. We were willing to wait as we didn't want to change it. But the drink that came out didn't look right and according to my boyfriend tasted like they mixed lemonade and coffee. I'd attach a picture if it let me but it looks disgusting.
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: Cheeseburger
Isam Alakhras
Food quality is average at best but great amd courteous staff
Atmosphere: 3
Food: 2
Service: 4
J S **
Large diet coke and crispy chicken but got jipped out of my monopoly pieces! Food and service was good though
You could eat at a sit down restaurant faster. SLOW. Worst one I’ve been too. Half the time you can’t even go in the place.
Yo Adriene
Hot eats on the go. Coffee is always tasty. Pumpkin creme pies AbsolutelyPositively scrumptious y'all!!!!
Food: 5
Service: 5
Eric Zwilling
615 at night on a Wednesday, how should anyone have to wait 15 minutes for a quarter pounder when ordering it on the app for the drive through, 10 minutes before getting there? It was far more efficient when they didn’t have the kiosk and apps
Food: 4
Service: 1
Pegasus 2682
Extremely slow service, 20 minute wait after paying.
This is the only McDs in Alex that you can rely on - they’re usually much quicker to get out orders. I will drive across town to go here instead of the south location
Atmosphere: 5
Food: 5
Service: 5
Absolutely horrible NEVER have I been treated with such disrespect the messed up mine and my family’s whole order and instead of remaking the order we get told “oh we can send you some coupons” mind you my wife didn’t even get to eat BECAUSE THEY FORGOT HER FOOD the reason why I’m mainly so pissed is because when I called a second time over a month later because we still haven’t gotten the coupon honestly we forgot about them tell we decided we want McDonald’s again the lady Shelly she said her name is said my name is not on the board of messed up orders which is crazy to begin with that they even have a board for that 🤯 but mid conversation she said and I quote I’m just gonna hang up all because I just called and politely asked hey can we set this straight please DO BETTER BE BETTER ITS NOT HARD TO BE A DECENT HUMAN BEING
Atmosphere: 1
Food: 1
Service: 1
Bathroom was broken and dirty.
Atmosphere: 2
Food: 5
Service: 5
Staff was slow to Service, stayed in back talking to other co workers. Staff was rude to me. They never called my number out when my order was ready. That really got me mad. There was no one greeting customers, Good Morning, Hello, may I help you.. where is the customer service???
Atmosphere: 3
Food: 3
Service: 1
Sometimes they get backed up but the people are always friendly.
Atmosphere: 4
Food: 5
Service: 4
Burgers were lukewarm at best; the tray didn't have napkins or ketchup, which wouldn't be a big deal but the lobby doesn't have a condiments table, so we had to ask for napkins, ketchup, refills, salt, anything besides the food we ordered.
Atmosphere: 2
Food: 2
Service: 3
We Ordered through the app. When we arrived to pick it up, the lobby was full of customers but we were told the restaurant had already closed. We were there about 15-20 minutes before the posted closing time of 11:00 and had placed the order 20 minutes before that.
When I requested a refund, I was told that it takes 24-48 hours for the money to be put back into my account when an order doesn’t get picked up.
Doesn’t get picked up? This isn’t right! I did my part. I paid, I showed up and then got nothing but an annoyance that isn’t appreciated with so many other options available.
We are Not at all impressed McDonald’s North! If a store manager decides to close early.. fine, I get it but they should find a way to stop online ordering when they do that. If that is not possible, then stay open for the posted operating hours.🙄
Atmosphere: 1
Food: 1
Service: 1
We ordered a curbside here, 2 meals with medium coffees and they came and said they were cleaning the machine. We were willing to wait as we didn't want to change it. But the drink that came out didn't look right and according to my boyfriend tasted like they mixed lemonade and coffee. I'd attach a picture if it let me but it looks disgusting.
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: Cheeseburger
Food quality is average at best but great amd courteous staff
Atmosphere: 3
Food: 2
Service: 4
Large diet coke and crispy chicken but got jipped out of my monopoly pieces!
Food and service was good though
Restaurantji Recommends
You could eat at a sit down restaurant faster. SLOW. Worst one I’ve been too. Half the time you can’t even go in the place.
Hot eats on the go. Coffee is always tasty. Pumpkin creme pies AbsolutelyPositively scrumptious y'all!!!!
Food: 5
Service: 5
615 at night on a Wednesday, how should anyone have to wait 15 minutes for a quarter pounder when ordering it on the app for the drive through, 10 minutes before getting there? It was far more efficient when they didn’t have the kiosk and apps
Food: 4
Service: 1
Extremely slow service, 20 minute wait after paying.
Atmosphere: 3
Food: 3
Service: 1
Missing one item out of three.
Atmosphere: 4
Food: 4
Service: 2
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