“Safety should be number one when it comes to high chairs that are offered at your restaurant. My daughter who isn’t even a year old nearly fell through as the buckle part was broken on one side on the plastic that latches together. This is a huge safety concern as well as a violation I believe. There were a few different high chairs that were in need of repair and they should not have been out for guests to grab and use for their children. Upon looking for the manager or even a staff member in the FOH, I didn’t find anyone until I opened the door to the kitchen and asked for a
Manager. Many staff members congregated by the pizza warmer in the back. The young lady that I spoke with was very understanding of my
Concerns and took the high chairs in the back. She apologized many times. Back in the day when I worked here, staff checked regularly to make sure there was no safety concerns. If it was broken it wasn’t on the floor. Over the last couple of year’s service/quality at this place has gone down and is disappointing. We had empty plates stacked up all while our table was passed by at least three staff members throughout our stay, one of which cleaned the table right behind ours. Our plates we’re not collected until we were finished with our meal. Mind you there was 6 of of us.“
“Safety should be number one when it comes to high chairs that are offered at your restaurant. My daughter who isn’t even a year old nearly fell through as the buckle part was broken on one side on the plastic that latches together. This is a huge safety concern as well as a violation I believe. There were a few different high chairs that were in need of repair and they should not have been out for guests to grab and use for their children. Upon looking for the manager or even a staff member in the FOH, I didn’t find anyone until I opened the door to the kitchen and asked for a Manager. Many staff members congregated by the pizza warmer in the back. The young lady that I spoke with was very understanding of my Concerns and took the high chairs in the back. She apologized many times. Back in the day when I worked here, staff checked regularly to make sure there was no safety concerns. If it was broken it wasn’t on the floor. Over the last couple of year’s service/quality at this place has gone down and is disappointing. We had empty plates stacked up all while our table was passed by at least three staff members throughout our stay, one of which cleaned the table right behind ours. Our plates we’re not collected until we were finished with our meal. Mind you there was 6 of of us.“