I recently placed an order for four medium, one-topping pizzas for my family. I specifically created one pizza for myself, carefully selecting green peppers and banana peppers as my toppings. This is a regular choice for me, evident in my past order history on the app. However, when the pizzas finally arrived an hour after the initial 30-minute estimated time, I was met with a disheartening sight. Not only were my requested toppings present, but Domino's also decided to generously add extra green olives, a topping I never requested and actively dislike. This was not a simple mistake. It displayed a blatant disregard for my specific preferences and a complete lack of attention to detail. It’s as if they intentionally added the olives, mocking my dietary choices. This isn't the first time I've encountered issues with Domino's. Their service has been consistently unreliable, with late deliveries becoming the norm rather than the exception. The quality of the pizzas has also declined, with toppings often falling off and the crust becoming increasingly greasy. I understand that mistakes can happen, but this was more than just an error. It was a deliberate act that demonstrated a lack of respect for my order and my preferences. I'm incredibly disappointed with this experience and will be strongly considering taking my business elsewhere. I urge Domino's to take this feedback seriously and improve their service. This level of incompetence is unacceptable, especially considering their reputation and the prices they charge. Rating: 0.5 out of 5 stars
Atmosphere: 1
Food: 1
Service: 1
daniel Krojtorovic
Great discounts. Very fast service. You can order online very easily.
Atmosphere: 5
Food: 4
Service: 5
Doris Aasen
My son and I ordered a pizza yesterday, very disappointed, we got a med pizza which was the size of a med and the wings were drizzled with bbq sauce. a while ago they were dipped in sauce. We will have to think long and hard about ordering from them again.
Dwayne Hanes
I ordered garlic twists but was given parmesean bites. Not only that, but they look like the whole can of cheese was dumped onto them.
Atmosphere: 2
Food: 1
Service: 1
Justice Mikkelson
Got everything we ordered and food was warm, only issue was we ordered hand tossed crust and received what was closer to their "new york style" crust. I'm not going to try and speculate why, though I could attribute it to a 12am order needing rushed out before close (1AM) as we got into town super late (6hr drive).Didn't meet the driver (even though it was requested to "please leave at room door"), but I did find that leaving our recipt out on the front desk of a hotel was a little inappropriate due to private information being on it (name, room number, phone number, email). I feel like there should be a basic standard for information security. Or at least, don't request the information if you aren't going to use it.Won't be ordering back specifically due to lack of care for private information.
Food: 3
Service: 2
Kiera Japp
Well as soon as I opened the door, the guy delivering me my food asked me to judge a few songs he wrote(rap songs). He then proceeded to withhold my precious bread bites and rap about 5 other songs before handing me my food as well as quizzing me about rap. I think I had a panic attack, that was scary but also what the heck?!?Also it looked like someone took a slice of pizza
Atmosphere: 1
Food: 3
Service: 2
Carie Mello
Thank you to Tammy and her crew over at the Walmart Domino's for seamlessly solving my issue & for being so thoughtful, professional and kind!
Vegetarian options: Their menu has a lot of tasty vegetarian options
Parking: Easy to find a place to park
Kid-friendliness: The store is very kid friendly with a special spot where they can watch the food being made
Wheelchair accessibility: Very easy to move through store
Foods horrible I ordered a basic cheese pizza and got a buffalo chicken pizza spent 20$ on something I won’t even
Atmosphere: 1
Food: 1
Service: 1
Emily Leisio
The manger/store lead treats his coworkers
Atmosphere: 1
Food: 1
Service: 1
Michelle Hanson
Stole the order from a lady who could no longer wait. Never offered her a refund so she told them to give it to the people in line. After she left, they refused to do so. Never denied eating the order themselves.
Thank you, Lisa, for making our in store experience a kind one. It only takes a small act of kindness to make someone's day better, and she sure did. Above and beyond is what we could do for each other in this hateful, impatient world. Thank you Lisa
tyler tyler
Erik took the time and make me food 3 minutes before closing he had everything cleaned up but was still happy to make my order give that man another raise .... he made me feel like a reliable customer and he treated everyone the same great guy asked all my questions.. 10 out of 10
MakeItUp WitTiff
When I order my pizza, it’s good, but when Brandon delivers to me when I don’t have time to stop after work, he always calls and ask if I can meet him downstairs. What is the purpose and me tipping you if you’re not going to complete the order to the door? not only does he asked me to come downstairs but he always forgets a item of condiments that I paid for as a delivery driver delivery means to carry out to the door not for the customer to meet you halfway
To add on 9/19 I gave it a second try and their were flies cooked in my food
James Bender
REALLY disappointing. Always. Somehow, both overcooked slightly, yet cheese that is barely melted in places? With soggy dough in the center of pizza, tip of slices. Today it wasn’t cut all the way through either. Consistently poorly prepared and cooked. Won’t be ordering here anymore. The other one on Washington Street is the SAME sad story.
Jon Norris
The young man behind the counter (andy) was top notch. Extremely friendly and helpful.
I recently placed an order for four medium, one-topping pizzas for my family. I specifically created one pizza for myself, carefully selecting green peppers and banana peppers as my toppings. This is a regular choice for me, evident in my past order history on the app.
However, when the pizzas finally arrived an hour after the initial 30-minute estimated time, I was met with a disheartening sight. Not only were my requested toppings present, but Domino's also decided to generously add extra green olives, a topping I never requested and actively dislike.
This was not a simple mistake. It displayed a blatant disregard for my specific preferences and a complete lack of attention to detail. It’s as if they intentionally added the olives, mocking my dietary choices.
This isn't the first time I've encountered issues with Domino's. Their service has been consistently unreliable, with late deliveries becoming the norm rather than the exception. The quality of the pizzas has also declined, with toppings often falling off and the crust becoming increasingly greasy.
I understand that mistakes can happen, but this was more than just an error. It was a deliberate act that demonstrated a lack of respect for my order and my preferences. I'm incredibly disappointed with this experience and will be strongly considering taking my business elsewhere.
I urge Domino's to take this feedback seriously and improve their service. This level of incompetence is unacceptable, especially considering their reputation and the prices they charge.
Rating: 0.5 out of 5 stars
Atmosphere: 1
Food: 1
Service: 1
Great discounts. Very fast service. You can order online very easily.
Atmosphere: 5
Food: 4
Service: 5
My son and I ordered a pizza yesterday, very disappointed, we got a med pizza which was the size of a med and the wings were drizzled with bbq sauce. a while ago they were dipped in sauce. We will have to think long and hard about ordering from them again.
I ordered garlic twists but was given parmesean bites. Not only that, but they look like the whole can of cheese was dumped onto them.
Atmosphere: 2
Food: 1
Service: 1
Got everything we ordered and food was warm, only issue was we ordered hand tossed crust and received what was closer to their "new york style" crust. I'm not going to try and speculate why, though I could attribute it to a 12am order needing rushed out before close (1AM) as we got into town super late (6hr drive).Didn't meet the driver (even though it was requested to "please leave at room door"), but I did find that leaving our recipt out on the front desk of a hotel was a little inappropriate due to private information being on it (name, room number, phone number, email). I feel like there should be a basic standard for information security. Or at least, don't request the information if you aren't going to use it.Won't be ordering back specifically due to lack of care for private information.
Food: 3
Service: 2
Well as soon as I opened the door, the guy delivering me my food asked me to judge a few songs he wrote(rap songs). He then proceeded to withhold my precious bread bites and rap about 5 other songs before handing me my food as well as quizzing me about rap. I think I had a panic attack, that was scary but also what the heck?!?Also it looked like someone took a slice of pizza
Atmosphere: 1
Food: 3
Service: 2
Thank you to Tammy and her crew over at the Walmart Domino's for seamlessly solving my issue & for being so thoughtful, professional and kind!
Vegetarian options: Their menu has a lot of tasty vegetarian options
Parking: Easy to find a place to park
Kid-friendliness: The store is very kid friendly with a special spot where they can watch the food being made
Wheelchair accessibility: Very easy to move through store
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lava Cake, Tater Tots, Chicken Wings, Pepperoni Pizza
Foods horrible I ordered a basic cheese pizza and got a buffalo chicken pizza spent 20$ on something I won’t even
Atmosphere: 1
Food: 1
Service: 1
The manger/store lead treats his coworkers
Atmosphere: 1
Food: 1
Service: 1
Stole the order from a lady who could no longer wait. Never offered her a refund so she told them to give it to the people in line. After she left, they refused to do so. Never denied eating the order themselves.
Restaurantji Recommends
Thank you, Lisa, for making our in store experience a kind one. It only takes a small act of kindness to make someone's day better, and she sure did. Above and beyond is what we could do for each other in this hateful, impatient world. Thank you Lisa
Erik took the time and make me food 3 minutes before closing he had everything cleaned up but was still happy to make my order give that man another raise .... he made me feel like a reliable customer and he treated everyone the same great guy asked all my questions.. 10 out of 10
When I order my pizza, it’s good, but when Brandon delivers to me when I don’t have time to stop after work, he always calls and ask if I can meet him downstairs. What is the purpose and me tipping you if you’re not going to complete the order to the door? not only does he asked me to come downstairs but he always forgets a item of condiments that I paid for as a delivery driver delivery means to carry out to the door not for the customer to meet you halfway
To add on 9/19 I gave it a second try and their were flies cooked in my food
REALLY disappointing. Always. Somehow, both overcooked slightly, yet cheese that is barely melted in places? With soggy dough in the center of pizza, tip of slices. Today it wasn’t cut all the way through either. Consistently poorly prepared and cooked. Won’t be ordering here anymore. The other one on Washington Street is the SAME sad story.
The young man behind the counter (andy) was top notch. Extremely friendly and helpful.
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