best bakery in town and local brew coffee. recommend to try cupcake. very rich and flavorful. i had a cupcake sampler just to try them all. perfecty pair with nisswa fresh brew coffee.
Teresa Hatfield
Great experience using Knotty Pine for our wedding!
Food: 5
Ashley K
Terrible Experience at Knotty Pine Bakery!
I was incredibly disappointed with my experience at Knotty Pine Bakery. I ordered a cake based on a specific reference photo and was shocked when the finished product looked nothing like what I had requested. When I expressed my dissatisfaction, the bakery staff and owner became defensive and argumentative, refusing to acknowledge the issue or offer a solution. It's clear that Knotty Pine Bakery doesn't prioritize customer satisfaction. They seem more interested in forcing their own vision onto customers rather than listening to and fulfilling their specific needs. I would strongly advise anyone considering this bakery to think twice. Beware of their lack of professionalism and unwillingness to rectify mistakes.
Shardonnay G
?????If I could give zero stars I would. I ordered and paid in full $154 for a small 6” red cake with gold beads two weeks in advance and numerous emails detailing my request for my birthday photoshoot. On the day of pick up, a day before my photoshoot, the owner, Marie tells me that my reference photo of a red cake with gold beads DOES NOT guarantee anything. She offered no solution, very blankly shuts the box and pushes it forward and proceeds to step away. Even though I’ve asked if the cake could be fixed she still insists NO, there’s nothing she can do, she doesn’t see anything wrong with the colour or the clearly biege beads and that they are fully booked. I ask if it could be sprayed black, still no. She instead, a day, a phone call and 2 more emails later, suggested that I pay an ADDITIONAL $30 to have it fixed. Ridiculous! So now after having to cancel my photoshoot, cancel and find another makeup artist, change dinner reservations, I’m left with this orange psychedelic coloured cake. I don’t even think I will be able to eat it because of how upset I am about the whole situation.
Atmosphere: 1
Food: 1
Service: 1
Jennifer
The Knotty Pine Bakery created darling custom cutout cookies for a woodland animals themed baby shower that I hosted. Not only were they so, so cute, they tasted so, so yummy! I wish I had gotten better photos, but we were quick to enjoy them! Thank you Knotty Pine Bakery!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Cookies
Caliena DeGeest
I bought some cupcakes for a friend for her birthday… did not get a chance to try them myself but she said they were amazing!
Atmosphere: 5
Food: 5
Service: 5
Katie Bobich
A great local bakery with terrific customer service and charming downtown location.
Atmosphere: 5
Food: 5
Service: 5
Malaura Goering
The BEST tasting gluten free cake I’ve EVER HAD. I’ve been a diagnosed celiac for 10 years and I haven’t tasted cake that was as amazing as this. I normally hate frosting but I could eat this frosting all day. Beautifully done for my wedding! Thank you!
Dietary restrictions: Gluten free
Atmosphere: 5
Food: 5
Service: 5
JoAnne Plein
Bought mini cupcakes for a 100th birthday celebration. They were a huge hit.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cupcakes
Malaura Flom
The BEST tasting gluten free cake I’ve EVER HAD. I’ve been a diagnosed celiac for 10 years and I haven’t tasted cake that was as amazing as this. I normally hate frosting but I could eat this frosting all day. Beautifully done for my wedding! Thank you!
The BEST tasting gluten-free cake I’ve EVER HAD. I’ve been diagnosed with celiac for 10 yrs I haven’t tasted cake that was as amazing as this. I normally hate frosting but this was amazing.
Julie Sue
Got some cupcakes for a gift. Ordered online was very pleased with the cupcakes and the service. Well most definitely will make this a must go to bakery for me! Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Abby Rees
love their cookies and cupcakes!!! they have the best cookie kits
Atmosphere: 5
Food: 5
Service: 5
Dr. Laura
Bakery items were extremely expensive. Hours are horrible, they close at 3pm most days. I have stopped there a couple times and they were closed at times the door said they were open in the middle of the day. The owner lady is very rude when you talk to her or ask questions. The bakery items are okay, but the things that matter the most about a business were not.
Atmosphere: 1
Food: 1
Service: 1
Elena Lamke
I came in awhile week back to order a cake for an occasion. I waited at the counter about 15 minutes before anyone acknowledged me. They kept looking at me but couldn't even simply say "someone will be with you, shortly." The looks felt very unwelcoming, too.. Poor attitude, low selection of every day items which look better than they taste, and high prices for quality. I love pastries and bakery and was very excited to check this place out. They were my first choice for a cake. Way overpriced and terrible customer service. Like someone said in another review "they need to cheer up." I ended up getting a cake a Walmart for $80 and was quite impressed with their quality, filling options, presentation, availability and price. Going forward I don't ever think a "high end" cake designer will be ever worth the money after an experience like this.
Note: I came in twice because I thought maybe my first impression was a fluke and I caught them on an off day or just got unlucky with one employee. The second time I came in to inquire, I had the same exact treatment and vibe from a different employee. Still received the same unwelcoming looks and had a long wait before being acknowledged as a customer. Very disappointing, because I love contributing to local businesses and am more than willing to pay a higher price as long as the quality or service isn't mediocare.
best bakery in town and local brew coffee. recommend to try cupcake. very rich and flavorful. i had a cupcake sampler just to try them all. perfecty pair with nisswa fresh brew coffee.
Great experience using Knotty Pine for our wedding!
Food: 5
Terrible Experience at Knotty Pine Bakery!
I was incredibly disappointed with my experience at Knotty Pine Bakery. I ordered a cake based on a specific reference photo and was shocked when the finished product looked nothing like what I had requested. When I expressed my dissatisfaction, the bakery staff and owner became defensive and argumentative, refusing to acknowledge the issue or offer a solution.
It's clear that Knotty Pine Bakery doesn't prioritize customer satisfaction. They seem more interested in forcing their own vision onto customers rather than listening to and fulfilling their specific needs. I would strongly advise anyone considering this bakery to think twice. Beware of their lack of professionalism and unwillingness to rectify mistakes.
?????If I could give zero stars I would. I ordered and paid in full $154 for a small 6” red cake with gold beads two weeks in advance and numerous emails detailing my request for my birthday photoshoot. On the day of pick up, a day before my photoshoot, the owner, Marie tells me that my reference photo of a red cake with gold beads DOES NOT guarantee anything.
She offered no solution, very blankly shuts the box and pushes it forward and proceeds to step away. Even though I’ve asked if the cake could be fixed she still insists NO, there’s nothing she can do, she doesn’t see anything wrong with the colour or the clearly biege beads and that they are fully booked. I ask if it could be sprayed black, still no. She instead, a day, a phone call and 2 more emails later, suggested that I pay an ADDITIONAL $30 to have it fixed. Ridiculous! So now after having to cancel my photoshoot, cancel and find another makeup artist, change dinner reservations, I’m left with this orange psychedelic coloured cake.
I don’t even think I will be able to eat it because of how upset I am about the whole situation.
Atmosphere: 1
Food: 1
Service: 1
The Knotty Pine Bakery created darling custom cutout cookies for a woodland animals themed baby shower that I hosted. Not only were they so, so cute, they tasted so, so yummy! I wish I had gotten better photos, but we were quick to enjoy them! Thank you Knotty Pine Bakery!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Cookies
I bought some cupcakes for a friend for her birthday… did not get a chance to try them myself but she said they were amazing!
Atmosphere: 5
Food: 5
Service: 5
A great local bakery with terrific customer service and charming downtown location.
Atmosphere: 5
Food: 5
Service: 5
The BEST tasting gluten free cake I’ve EVER HAD. I’ve been a diagnosed celiac for 10 years and I haven’t tasted cake that was as amazing as this. I normally hate frosting but I could eat this frosting all day. Beautifully done for my wedding! Thank you!
Dietary restrictions: Gluten free
Atmosphere: 5
Food: 5
Service: 5
Bought mini cupcakes for a 100th birthday celebration. They were a huge hit.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cupcakes
The BEST tasting gluten free cake I’ve EVER HAD. I’ve been a diagnosed celiac for 10 years and I haven’t tasted cake that was as amazing as this. I normally hate frosting but I could eat this frosting all day. Beautifully done for my wedding! Thank you!
Dietary restrictions: Gluten free
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The BEST tasting gluten-free cake I’ve EVER HAD. I’ve been diagnosed with celiac for 10 yrs I haven’t tasted cake that was as amazing as this. I normally hate frosting but this was amazing.
Got some cupcakes for a gift. Ordered online was very pleased with the cupcakes and the service. Well most definitely will make this a must go to bakery for me! Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
love their cookies and cupcakes!!! they have the best cookie kits
Atmosphere: 5
Food: 5
Service: 5
Bakery items were extremely expensive. Hours are horrible, they close at 3pm most days. I have stopped there a couple times and they were closed at times the door said they were open in the middle of the day. The owner lady is very rude when you talk to her or ask questions. The bakery items are okay, but the things that matter the most about a business were not.
Atmosphere: 1
Food: 1
Service: 1
I came in awhile week back to order a cake for an occasion. I waited at the counter about 15 minutes before anyone acknowledged me. They kept looking at me but couldn't even simply say "someone will be with you, shortly." The looks felt very unwelcoming, too.. Poor attitude, low selection of every day items which look better than they taste, and high prices for quality. I love pastries and bakery and was very excited to check this place out. They were my first choice for a cake. Way overpriced and terrible customer service. Like someone said in another review "they need to cheer up." I ended up getting a cake a Walmart for $80 and was quite impressed with their quality, filling options, presentation, availability and price. Going forward I don't ever think a "high end" cake designer will be ever worth the money after an experience like this.
Note: I came in twice because I thought maybe my first impression was a fluke and I caught them on an off day or just got unlucky with one employee. The second time I came in to inquire, I had the same exact treatment and vibe from a different employee. Still received the same unwelcoming looks and had a long wait before being acknowledged as a customer. Very disappointing, because I love contributing to local businesses and am more than willing to pay a higher price as long as the quality or service isn't mediocare.
Atmosphere: 1
Food: 1
Service: 1
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