I had a short time frame and they accommodated very well. Joan really was a great help and went above and beyond to make the perfect gift. The cake was amazing and so were the doughnuts. Props to the crew!
Dee
Everything we have purchased in the 5 weeks we have moved to Brainerd MN has been AMAZING Customer service yesterday was NOT amazing (3/14)/25)
kayleigh madison
Really rude service , overpriced .
Rica Berglund
I was very impressed with their cake. I thought it was well worth thr money. We got a strawberry vanilla cake. And got strawberry filling on the inside. It reminded me of almost a delicate smooth soft pound cake with velvet frosting. Very very good. I will surely recommend them to people, and will buy from. Thrm again. Very happy. The smallest size cake fed 6 people. And there is leftovers. A little goes a long way, specially with ice cream!
Sovay
Really good whoopie pies, chocolate and oatmeal, cute cafe and the owners were super nice.
Sarawut Raksaphakdee
best bakery in town and local brew coffee. recommend to try cupcake. very rich and flavorful. i had a cupcake sampler just to try them all. perfecty pair with nisswa fresh brew coffee.
Teresa Hatfield
Great experience using Knotty Pine for our wedding!
Food: 5
Ashley K
Terrible Experience at Knotty Pine Bakery!
I was incredibly disappointed with my experience at Knotty Pine Bakery. I ordered a cake based on a specific reference photo and was shocked when the finished product looked nothing like what I had requested. When I expressed my dissatisfaction, the bakery staff and owner became defensive and argumentative, refusing to acknowledge the issue or offer a solution. It's clear that Knotty Pine Bakery doesn't prioritize customer satisfaction. They seem more interested in forcing their own vision onto customers rather than listening to and fulfilling their specific needs. I would strongly advise anyone considering this bakery to think twice. Beware of their lack of professionalism and unwillingness to rectify mistakes.
?????If I could give zero stars I would. I ordered and paid in full $154 for a small 6” red cake with gold beads two weeks in advance and numerous emails detailing my request for my birthday photoshoot. On the day of pick up, a day before my photoshoot, the owner, Marie tells me that my reference photo of a red cake with gold beads DOES NOT guarantee anything. She offered no solution, very blankly shuts the box and pushes it forward and proceeds to step away. Even though I’ve asked if the cake could be fixed she still insists NO, there’s nothing she can do, she doesn’t see anything wrong with the colour or the clearly biege beads and that they are fully booked. I ask if it could be sprayed black, still no. She instead, a day, a phone call and 2 more emails later, suggested that I pay an ADDITIONAL $30 to have it fixed. Ridiculous! So now after having to cancel my photoshoot, cancel and find another makeup artist, change dinner reservations, I’m left with this orange psychedelic coloured cake. I don’t even think I will be able to eat it because of how upset I am about the whole situation.
Atmosphere: 1
Food: 1
Service: 1
Jennifer
The Knotty Pine Bakery created darling custom cutout cookies for a woodland animals themed baby shower that I hosted. Not only were they so, so cute, they tasted so, so yummy! I wish I had gotten better photos, but we were quick to enjoy them! Thank you Knotty Pine Bakery!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Cookies
Caliena DeGeest
I bought some cupcakes for a friend for her birthday… did not get a chance to try them myself but she said they were amazing!
Atmosphere: 5
Food: 5
Service: 5
Katie Bobich
A great local bakery with terrific customer service and charming downtown location.
Atmosphere: 5
Food: 5
Service: 5
Malaura Goering
The BEST tasting gluten free cake I’ve EVER HAD. I’ve been a diagnosed celiac for 10 years and I haven’t tasted cake that was as amazing as this. I normally hate frosting but I could eat this frosting all day. Beautifully done for my wedding! Thank you!
The BEST gluten free cupcake I’ve ever had!
$5 for a single donut or cookie is not cool..
I had a short time frame and they accommodated very well. Joan really was a great help and went above and beyond to make the perfect gift. The cake was amazing and so were the doughnuts. Props to the crew!
Everything we have purchased in the 5 weeks we have moved to Brainerd MN has been AMAZING
Customer service yesterday was NOT amazing (3/14)/25)
Really rude service , overpriced .
I was very impressed with their cake. I thought it was well worth thr money. We got a strawberry vanilla cake. And got strawberry filling on the inside. It reminded me of almost a delicate smooth soft pound cake with velvet frosting. Very very good. I will surely recommend them to people, and will buy from. Thrm again. Very happy. The smallest size cake fed 6 people. And there is leftovers. A little goes a long way, specially with ice cream!
Really good whoopie pies, chocolate and oatmeal, cute cafe and the owners were super nice.
best bakery in town and local brew coffee. recommend to try cupcake. very rich and flavorful. i had a cupcake sampler just to try them all. perfecty pair with nisswa fresh brew coffee.
Great experience using Knotty Pine for our wedding!
Food: 5
Terrible Experience at Knotty Pine Bakery!
I was incredibly disappointed with my experience at Knotty Pine Bakery. I ordered a cake based on a specific reference photo and was shocked when the finished product looked nothing like what I had requested. When I expressed my dissatisfaction, the bakery staff and owner became defensive and argumentative, refusing to acknowledge the issue or offer a solution.
It's clear that Knotty Pine Bakery doesn't prioritize customer satisfaction. They seem more interested in forcing their own vision onto customers rather than listening to and fulfilling their specific needs. I would strongly advise anyone considering this bakery to think twice. Beware of their lack of professionalism and unwillingness to rectify mistakes.
Restaurantji Recommends
?????If I could give zero stars I would. I ordered and paid in full $154 for a small 6” red cake with gold beads two weeks in advance and numerous emails detailing my request for my birthday photoshoot. On the day of pick up, a day before my photoshoot, the owner, Marie tells me that my reference photo of a red cake with gold beads DOES NOT guarantee anything.
She offered no solution, very blankly shuts the box and pushes it forward and proceeds to step away. Even though I’ve asked if the cake could be fixed she still insists NO, there’s nothing she can do, she doesn’t see anything wrong with the colour or the clearly biege beads and that they are fully booked. I ask if it could be sprayed black, still no. She instead, a day, a phone call and 2 more emails later, suggested that I pay an ADDITIONAL $30 to have it fixed. Ridiculous! So now after having to cancel my photoshoot, cancel and find another makeup artist, change dinner reservations, I’m left with this orange psychedelic coloured cake.
I don’t even think I will be able to eat it because of how upset I am about the whole situation.
Atmosphere: 1
Food: 1
Service: 1
The Knotty Pine Bakery created darling custom cutout cookies for a woodland animals themed baby shower that I hosted. Not only were they so, so cute, they tasted so, so yummy! I wish I had gotten better photos, but we were quick to enjoy them! Thank you Knotty Pine Bakery!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Cookies
I bought some cupcakes for a friend for her birthday… did not get a chance to try them myself but she said they were amazing!
Atmosphere: 5
Food: 5
Service: 5
A great local bakery with terrific customer service and charming downtown location.
Atmosphere: 5
Food: 5
Service: 5
The BEST tasting gluten free cake I’ve EVER HAD. I’ve been a diagnosed celiac for 10 years and I haven’t tasted cake that was as amazing as this. I normally hate frosting but I could eat this frosting all day. Beautifully done for my wedding! Thank you!
Dietary restrictions: Gluten free
Atmosphere: 5
Food: 5
Service: 5
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