McDonald's
$ • Fast Food, Coffee Shops, Burgers
Hours:
505 Washington St NE, Brainerd
(218) 829-6925
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Customers' Favorites
McDonald's Reviews
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so, when did we stop giving out the sauces that were requested in the order using the app? and why can't we give feedback in the app? Last several visits, something is missing. Sauce, napkins, the sandwich, the extras we pay for on the sandwich, like cheese and pickles...
I went to this location in brainerd mn tonight. I was working for door dash and had an order to pick up. While i was waiting i placed an order for myself at the kiosk. Chicken nuggets and a large pop for my ride. Half hr passed my pickup time for my door dash order. When It finally came out so I could pick it up. I waited another 15 mins for my personal order (chicken nuggets and a pop) but still hadnt gotten it: i asked an employee for a refund at 9:42 pm on july 4th 2024 (because...read full review
it's really not a good look when one of your employees is outside talking to her sister(?) about their upcoming drug test/court/custody case loud enough for everyone waiting for their food to hear
oh and when I finally got my food there was no salt on my fries
Ratings
Menu
Hours
| Monday | 5:30AM - 12AM |
| Tuesday | 5:30AM - 12AM |
| Wednesday | 5:30AM - 12AM |
| Thursday | 5:30AM - 12AM |
| Friday | 5:30AM - 12AM |
| Saturday | 5:30AM - 12AM |
| Sunday | 5:30AM - 12AM |
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McDonald's offers a mixed experience. While the play area may be dirty, the staff is friendly and efficient, providing a clean location for families to enjoy. Despite occasional mix-ups, the team handles issues with care and kindness, showing great concern for customer satisfaction. Overall, it remains a good place for a quick stop during a long drive, where kids can play and customers can enjoy a meal with quality service. However, recent reviews indicate that the staff may sometimes make mistakes, such as giving pickles when no pickles are requested or mayo despite instructions. The restaurant seems to be understaffed, and the energy of the staff has decreased compared to the past. Customers who visited years ago remember a more lively and welcoming atmosphere, with special events like bringing farm animals on Saturday nights. Although the place still serves the same meals, including the Big Mac, some feel it doesn't have the same fun and active vibe as it did 15 years ago.