My first experience of chick-fil-a in US. The burger was good but the waffle fries was definitely the highlight nice texture and crisp. The outlet was fairly crowded and the server did confuse some orders. Overall not the cleanest
Atmosphere: 3
Food: 4
Service: 3
Carter Olson
I had to wait 20 minutes in mobile order lane because they wouldn’t move a car out of the mobile line and once I finally got my food it was not warm and there was a hair in my sandwich much longer than mine so I know it wasn’t me. Ik it’s probably better usually but that’s crazy
Atmosphere: 1
Food: 1
Service: 1
RaeJean Brown
They re-did the drive thru lane at the Burnsville location and it's like the mobile lane isn't even an advantage anymore because of the double lane after it. Way longer wait times than before. Bummer.
Atmosphere: 4
Food: 5
Service: 4
Vyacheslav Lopin
Best chicken sandwiches. Breakfast is awesome and a great place to take the kids to. They now have a mobile lane for quicker service for online orders. They have an amazing light setup for Christmas and even a little train and town setup for drive thru viewing in one of their windows.
Atmosphere: 5
Food: 5
Service: 5
Jd Dm
Seems like they forget the side items for my salads half the time. The drivethrough design is so bad. Nothing to stop mice from running into the building, nothing to keep the food warm, just an open door. Fries have been consistently cold as a result of this new design. Also, the air pollution from the cars is entering the building. Overall decent spot but that drivethrough design bothers me.
Atmosphere: 4
Food: 4
Service: 4
Jennifer D
This place would be a 10/10 if the drive thru wasn't consistently so long and slow. They need a property that is twice the size!
Atmosphere: 5
Food: 5
Service: 1
Eric Larson
Terrible crowd management when busy. Was not using the railings meant to form the line.
Atmosphere: 1
Food: 1
Service: 1
Todd Brown
Consistent high quality fast food you come to expect from chick. Polite and courteous staff.
Milton Zetino
Not sure what’s going on, but the past 4 trips have been the worst but this latest one takes the crown. Waited 30 minutes to find out nobody was making the food and nobody cared when I asked what was going on. Everyone else got their food except for us. If you want a place that won’t guarantee your food will get to you and horrible customer service this is the right place for you.
Atmosphere: 3
Food: 1
Service: 1
Lala Rile
I had a coupon for a free grilled chicken sandwich but this location was closed for the remodel and I couldn't get to any other location to claim it. It ended up expiring before the reopening. So sad.
Waited 10 plus minutes for one item and got impatient when inside and they had it sitting on the counter ready and didn’t get it till I asked for it
Matthew Munson
Wait time was short and the staff were very polite. They even came back around as I was seated asking if my meal was OK.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Southwest Salad
Kayy C
Just left the drive through Saturday, Nov. 1st @8:30pm & had a mobile order per usual. I was serviced by a Somali girl that was working the shift & would like to report poor customer service that I haven’t received in a while as a frequent customer. Someone was holding up the mobile lane and I reported it to her and she completely dismissed me and asked me what my order was. Due to her not listening, she was confused on why my order wasn’t showing up after telling her I didn’t scan it due to someone sitting at the mobile lane for 5+ minutes. She scanned my order & after 5 min of waiting she told me to pull up & wait. I watched her serve 10+ cars after me, even mobile order cars that came WAY after me, while eyeing my car. I waited 15+ min to be served a cup of soup. After the line was completely empty, she looked outside and clicked my order to “ready”. I’m not sure if she was having a bad day, but that’s no excuse to treat your paying customers with off energy & a dismissive attitude. I hope her serving me after 10+ cars wasn’t intentional, because it definitely seemed as such.
Service: 1
Aaliyah Osiowhemu
All the workers were so so so sweet!! The food was amazing!! They were also super fast on getting us our food!!🤩🤩🤩🤩❤️❤️❤️🐄
Atmosphere: 5
Food: 5
Service: 5
Prince of Tides 612
Great place, Andrew one of the Managers is a made sure our visit was perfect and he was very generous with kids. Thank you guys so much
My first experience of chick-fil-a in US. The burger was good but the waffle fries was definitely the highlight nice texture and crisp. The outlet was fairly crowded and the server did confuse some orders. Overall not the cleanest
Atmosphere: 3
Food: 4
Service: 3
I had to wait 20 minutes in mobile order lane because they wouldn’t move a car out of the mobile line and once I finally got my food it was not warm and there was a hair in my sandwich much longer than mine so I know it wasn’t me. Ik it’s probably better usually but that’s crazy
Atmosphere: 1
Food: 1
Service: 1
They re-did the drive thru lane at the Burnsville location and it's like the mobile lane isn't even an advantage anymore because of the double lane after it. Way longer wait times than before. Bummer.
Atmosphere: 4
Food: 5
Service: 4
Best chicken sandwiches. Breakfast is awesome and a great place to take the kids to. They now have a mobile lane for quicker service for online orders. They have an amazing light setup for Christmas and even a little train and town setup for drive thru viewing in one of their windows.
Atmosphere: 5
Food: 5
Service: 5
Seems like they forget the side items for my salads half the time. The drivethrough design is so bad. Nothing to stop mice from running into the building, nothing to keep the food warm, just an open door. Fries have been consistently cold as a result of this new design. Also, the air pollution from the cars is entering the building. Overall decent spot but that drivethrough design bothers me.
Atmosphere: 4
Food: 4
Service: 4
This place would be a 10/10 if the drive thru wasn't consistently so long and slow. They need a property that is twice the size!
Atmosphere: 5
Food: 5
Service: 1
Terrible crowd management when busy. Was not using the railings meant to form the line.
Atmosphere: 1
Food: 1
Service: 1
Consistent high quality fast food you come to expect from chick. Polite and courteous staff.
Not sure what’s going on, but the past 4 trips have been the worst but this latest one takes the crown. Waited 30 minutes to find out nobody was making the food and nobody cared when I asked what was going on. Everyone else got their food except for us. If you want a place that won’t guarantee your food will get to you and horrible customer service this is the right place for you.
Atmosphere: 3
Food: 1
Service: 1
I had a coupon for a free grilled chicken sandwich but this location was closed for the remodel and I couldn't get to any other location to claim it. It ended up expiring before the reopening. So sad.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Waited 10 plus minutes for one item and got impatient when inside and they had it sitting on the counter ready and didn’t get it till I asked for it
Wait time was short and the staff were very polite. They even came back around as I was seated asking if my meal was OK.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Southwest Salad
Just left the drive through Saturday, Nov. 1st @8:30pm & had a mobile order per usual. I was serviced by a Somali girl that was working the shift & would like to report poor customer service that I haven’t received in a while as a frequent customer. Someone was holding up the mobile lane and I reported it to her and she completely dismissed me and asked me what my order was. Due to her not listening, she was confused on why my order wasn’t showing up after telling her I didn’t scan it due to someone sitting at the mobile lane for 5+ minutes. She scanned my order & after 5 min of waiting she told me to pull up & wait. I watched her serve 10+ cars after me, even mobile order cars that came WAY after me, while eyeing my car. I waited 15+ min to be served a cup of soup. After the line was completely empty, she looked outside and clicked my order to “ready”. I’m not sure if she was having a bad day, but that’s no excuse to treat your paying customers with off energy & a dismissive attitude. I hope her serving me after 10+ cars wasn’t intentional, because it definitely seemed as such.
Service: 1
All the workers were so so so sweet!! The food was amazing!! They were also super fast on getting us our food!!🤩🤩🤩🤩❤️❤️❤️🐄
Atmosphere: 5
Food: 5
Service: 5
Great place, Andrew one of the Managers is a made sure our visit was perfect and he was very generous with kids. Thank you guys so much
Atmosphere: 5
Food: 5
Service: 5
Loading...