McDonald's
2901 Hwy 13 W, Burnsville
(952) 890-4994
Recent Reviews
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Lately the last four months have had nothing but issuses with this location. Anytime I order on the mobile app never goes through and they don’t recieve it on their end supposedly.which is weird cause usually goes through on my end so end up having to cancel it. I decided to order one last time this time door dash. They cancelled my order not door dash just an fyi I got a message stating it. I’m so done with the location.
Service: 1
The food was as expected. Service was slow and somewhat rude. outside of that, not that bad.
Atmosphere: 4
Food: 4
Service: 4
As expected
Atmosphere: 5
Food: 5
Service: 5
Asked for fresh food one minute later I got cold food. Also messy buy empty.
Atmosphere: 1
Food: 1
Service: 1
My French fries have been old multiple times in the past week that ive visited :(
Atmosphere: 5
Food: 3
Service: 5
Waited 25 minutes for food with two little kids while watching other people walk in and order food and get served before we had anything. The scrawny manager is a real big man sending kids home in tears that were excited to get McDonald's. Never again will I waste my time not money at this store. Fire that scrawny long haired manager.
Atmosphere: 1
Food: 1
Service: 1
4 cars waiting 20 plus minutes. Don't count on the kiddies to have food ready. Too busy texting. Should've learned my lesson last time.
Atmosphere: 1
Food: 1
Service: 1
Great location, but the food sometimes seems like it's been sitting, it's best to ask for fresh fries to insure your not getting something that's been sitting.
Atmosphere: 3
Food: 3
Service: 4
The morning shift here are absolutely awesome. Stopped by the drive through. On Tuesday 2/25/2025 in the morning around 8 am. Food was cooked to order without asking for it. And wow I haven't had a coca cola taste that good for years. It had extra c02/carbonation which made it that much better. Like drinking a bottle of Mexican coca cola. My wife stops at this location quite often and said she only stops at this location in the morning because of your awesome morning employees. I would give the good employees on this morning shift raises to prevent the cycle of hiring new crappy employees. Thanks again Morning shift for bringing care back into this world. It makes all the difference. I hope you guys get your well deserved raises.
I figure it's worth adding we drive by 4 different mcdonalds on our way to work. This is the one we choose for breakfast.
Atmosphere: 5
Food: 5
Service: 5
The crew working today Thursday the 13th 2025 around 1:45 p.m. are horrible including the manager.
We were ordering and they kept rushing us by saying anything else before allowing us to breathe.
We requested light ice on our drink. When we got to the checkout window, we tell them that was a lot of ice. Instead of taking care of the situation they kept insisting that that was light ice arguing with us which was not acceptable. Especially the Asian looking guy he look like a manager. Came to discover they did not put straws for our drink. Terrible customer service.
Atmosphere: 5
Food: 3
Service: 1
Restaurantji Recommends
Bossman working here is da man, give that guy a raise.
Atmosphere: 5
Food: 5
Service: 5
Went through the drive thru and every time I go to this specific location they never have the espresso shots I like to get in my frappe's if they happen to not be "cleaning" the frappe machine it would be a miracle! The manager was rude and very crabby at me
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheeseburger, French Fries, Mcmuffin
Bad service they give incomplete orders.
I mean... it's McDonald's.... so....
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Egg Mcmuffin, French Fries, Quarter Pounder with Cheese, Hash Browns, Chicken Mcnuggets, Mcmuffin
Why have this as a open location for holidays and allow online orders to go thru just to not even be open and can't get my money back. I want me $40 back, especially since you can shut down the systems for holidays other mcdonald's locations shut down there systems so people can't order or get charged yet this location couldn't? PATHETIC!!!!!
Atmosphere: 1
Food: 1
Service: 1
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