McDonald's

14200 Grand Ave, Burnsville
(952) 435-6688

Recent Reviews

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cheese

Food makes you feel gross and the atmosphere is depressing

Atmosphere: 1

Food: 2

Service: 1

Katie Farren

I come through often with a mobile order- most of the time just for a drink before i go into work . The team at this location is always extremely friendly and efficient, they always greet me and get my order out right away. Whenever i get food here the order is always correct and the food is always hot. I super appreciate everyone at this location y'all are rockstars!

Atmosphere: 5

Food: 5

Service: 5

sinkingbugger

This place is awful. The food is bad and no one speaks English so you can't communicate. Ugh. Avoid at all costs.

Atmosphere: 1

Food: 1

Service: 1

Michele Kennedy

Loved our local MCD's. Staff is always friendly.

Atmosphere: 4

Food: 5

Service: 5

Emily Bondarenko

I'm never returning to this McDonald's again. I have been here before and my poor husband wasn't able to use the men's room without an audience. (Plus 2 other customers) A female employee was cleaning the restrooms and she told him it's ok to use the restroom assuming she'd give him privacy he went to pee and she refused to leave and stood there. He said excuse me and had to go get help with getting her out of the bathroom. This time I was not able to get my ice cream cone because the machine was broken and then I got a fun employee who was not sure what hot honey mustard was. I asked for 2 hot honey mustard and 2 regular honey mustard sauces and be brings 1 regular honey packet and 1 regular honey mustard sauce but no hot honey mustard. I tried to explain it to him but his English was barely understandable and proceeded to repeat over & over "THIS HONEY MUSTARD!" this went on for around 2 minutes and he wouldn't even let me show him a picture of it from the McDonald's app. I'm super sick of dealing with people who don't take the time to learn how to speak English correctly but expect to get a job and some idiot mgr thinks it's appropriate to have them working with the general English speaking public. I have no prejudice against people who don't speak FLUENT English working in the U.S., it's the ones who don't bother to step out of their job and do not want to learn our customs and learn appropriate english...shame on you McDonald's and especially the manager and/or general manager at this McDonald's for hiring people who are not fluent enough to speak the language of the country they decided to reside in.

Parking: Plenty of spots to park in

Kid-friendliness: McDonald's is always kid friendly

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: French Fries, Cheeseburger

Nickholas Rooney

Generally good, they got the order correct, but had to take a star off because their ice cream machine was down again so I didn't get my 🥛. Otherwise it was good hit food and quick service

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: French Fries, Cheeseburger

Matthew McClung

Garbage McDonald's that can't get their own hours right and leave me hanging too long at the ordering window as the other lane gets 3 cars flow through easily

Atmosphere: 1

Food: 1

Service: 1

Name Witheld

This location has a fast drive thru and the staff are always nice!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Sausage Mcmuffin

Marianne Salter

Used one of their Bogo offers for breakfast sandwiches. Food was ordered easy and the order came up fast. The person behind the counter was friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg Mcmuffin

Linda Elliott

Love the $5 deal

Atmosphere: 3

Food: 5

Service: 3

Noodle Head

I think this the worst one I have been to ever. Everytime go there I get an attitude from staff when im very nice to them. I work fast food for 6 years so I never say anything because I know how it is. I went through the drive thru late on a weekday(they are open 24 hours) around 250 am I set there said hello serval times no one said a word. The menu changed to breakfast so I left and gave them a call they answers said they were switching to breakfast and had to close I said ok but you just let me sit there that was rude then as I was talking he sighed and hung up on me. Not to mention a guy huffed and whined oh my god while taking my order one time. So rude

Atmosphere: 1

Food: 1

Service: 1

jordan eyton

I went here to get some fries only. I asked for them to be made fresh, and they said no problem. When I got to the window, they immediately handed me my food, and I thought, 'Wow, that was fast.' So I tested a fry, and they were very cold. I told them at the window that I requested cooked-to-order fries, and they had me pull forward and wait 5 minutes for fresh ones. When they brought me the new order, it was just as old as the first ones. Horrible experience—not sure I'll be back

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: French Fries

Gina Ballerina

Imagine the mayonnaise not even making it on the sandwich and having a toddler tell you that you should have called about it right away and not after the holiday in which they were closed.

Atmosphere: 1

Food: 1

Service: 1

Kelly Dahlin

Quick drive thru experience with accurate order.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: World Famous Fries, Mcchicken

Tyler

Witnessed an employee urinating out back inside the dumpster area ! Door was wide open for everyone to see ! The guy went back inside the restaurant without washing his hands ...would not recommend this place

Atmosphere: 2

Food: 2

Service: 1

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