Smashburger
14059 Aldrich Ave S, Burnsville
(952) 955-4488
Recent Reviews
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Usually they have good food. But what the hell happened here?? Some kids size buns!
Food: 4
Service: 3
Recommended dishes: Burger
I had a chicken grilled smashburger. Excellent!!!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Burger
Dec 2022 great again
This is such a treat for us to go there they have Fantastic Burgers and great service it's very fast and fresh
Atmosphere: 5
Food: 5
Service: 5
The workers handling and serving food showed a lack of regard for hygiene practices. A cook had to sternly instruct them to stop using their phones and wash their hands, which they did reluctantly.
Atmosphere: 3
Food: 5
Service: 3
There was only a party of 3 in the building when we arrived, so we did not come at a busy time. Yet it took 30 minutes from the time our receipt was printed until we received our togo order. The fries were cold, but the rest of the food was hot and delicious. Just very slow and seemingly uncaring service from the staff as they cared more about being on their phones.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Smash Tots, Burger
Had my order canceled and refunded after waiting an hr, manager was trash...rude
Food: 1
Service: 1
My sons double bacon burger was huge and he ate it all! Our sweet potato waffle fries were good but overcooked. My husband and I enjoyed our singles and our traditional fries were excellent.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Mushroom Swiss Burger, Double Bacon Smash Burger
Michelle was awesome! A shining example of what a great manager looks like!
I always stop by to order to go. The staff always make sure my order is complete and that I get a drink tray for our two drinks. You just don't see people connecting with the public like they do anymore, maybe because I'm old. The young people that work there make me smile.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Mushroom Swiss Burger
They were super busy with pick-up orders so service was really slow. The gal that was taking orders was super friendly and apologized a couple times for the slow service.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Tater Tots, Sweet Potato Fries, Double Bacon Smash Burger
Restaurantji Recommends
We like the food here. Came in at 8:45 pm on 10/17 and no one bothered to look at us or say hello. Waited a few minutes while they brought orders to a table and got a to go order on its way and then they silently walked away and ignored us. It's fine to be busy but greet people for heaven's sake! Failed customer service 101.
Atmosphere: 4
Food: 5
Service: 1
The food was great but it appeared they were understaffed that day. All our burgers came out one at a time and ten minutes apart.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Sweet Potato Fries
Greeted with a smile the second we walked in. Great service and good food.
Atmosphere: 4
Food: 4
Service: 5
Really loved coming here for the colorado burger but they're getting rid of it unfortunately. I always appreciate how far the staff goes for customers and remembering my face or order, easy conversations and friendly faces. Love the root beer bottles. Lots of parking!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tater Tots
Love attention is very good!
Atmosphere: 5
Food: 4
Service: 5
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