On Tuesday, December 10th 2024 my Worker & I walked in & I walked up to the counter. I saw a female worker looking in my direction & told her I'm still deciding go ahead & keep doing what ur'e doing. She didn't. She huffed over to me. No friendly greeting. No smile. Handed me the number & angrily said as she walked off I'll bring it to ur table. When she did, she dropped the tray of food on the table. Didn't take the number my Worker took it up there. I started eating my small fries & they tasted as if the oil hadn't been changed. I walked over to the counter with the small fries. The lady came over & angrily asked what did I want. I told her these fries taste rt & she got in my face & in an extremely angry voice said I gave u these fries 10 minutes ago & they were fresh. I'm not giving u another one. I confirmed with her that as a customer who is asking for fresh fries, ur'e denying her, is that rt? She put her head up in a snobbish way, not looking @ me & said that's rt. I went & sat down. Calming myself down from the treatment that I had received. This time, 2 wonderful young ladies both came around the corner, asked me what I want I told them the treatment I received & from whom & one of them said I'll get u fresh fries. As I was talking with the ladies the other female Worker took the fries from the vat & dumped them. Just as one of the ladies turned, she came over & dropped the small bag of fries in my hand. No, she didn't take the other fries. If those fries were from the fresh batch, I would have been burned. The fries she gave me weren't that hot. The time that the lady Worker took my order was 1:41pm. I've been to this McDonald's on several occasions & I've never been treated so badly. The two ladies that helped me did the right thing apologized for the horrible treatment & their hospitality was perfect. Also, I ordered the $5 McDouble meal & I got a regular burger. The only thing that was very good was the Medium Caramel Frappuccino.
Food: 1
Service: 1
JOE Delaurentis JR.
Every morning I visit the same place & it's nice to know the employees know me by name & order.
Atmosphere: 4
Food: 3
Service: 5
Shelly
I bought a 10 piece chicken nugget box and only received 9. Gotta have at least 10 next time please.
Atmosphere: 4
Food: 5
Service: 5
Hellboy ••
rude and incomplete orders more than once
Rob Wilkening
Thanks for the Senior discounted beverage!
Kid-friendliness: They have a indoor playground.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcchicken, Mcdouble, World Famous Fries, Quarter Pounder Hamburger, Mighty Kids Meal 6 Mcnuggets, Big Mac, French Fries
Danny Shepherd
Arrived at 12:15, when paying we were asked to pull around the corner and they’d bring our order out. After 22 minutes my wife ended up doing what the other four car customers ahead of us did and that was to go inside and question the holdup. At that moment an employee came out to the car claiming that our order had just came off the grill. I told him that my spouse was inside and that she was seeking a refund. Later my wife returned to the car with our order having been assured that it was freshly off the grill. That was at 12:46 p.m.. The slip on my fish sandwich box indicated it was boxed at 12:1828 minutes earlier. To further stage the issue, the customer immediately before us went inside and when she returned to her car she stopped and tapped on our window saying that her order was just sitting on the counter and suggested that we too go inside because other orders were sitting on the counter. We drove off at 12:47 when an employee swore to my spouse that he had just taken our order off and packaged it himself denying that it was sitting on the counter waiting to be delivered. So, being a kind individual my wife returned to the car with the order. The food was cold, the fish was not fresh but over cooked on the edges and the slip said that it was well done. The fries were barely warm and the chicken nuggets were flat cold. My wife’s chicken Big Mac was cool. There was nothing about todays visit that went right, actually the worse service I’ve ever had at a McDonald’s in over 65 years! From South Bend to San Bernardino and dozens of points in between, I’ve never experienced such shoddy service!
Atmosphere: 1
Food: 1
Service: 1
Lexis Morrison
i asked for extra pickles and i only got 2 that were on top of each other
Parking: no parking
Recommended dishes: Cheeseburger
Jordan Schulz
I understand that it's busy, but it is YOUR job to make sure the orders are correct. If a customer is waiting with only half their order it is extremely rude and disrespectful to get snippy over us asking for the rest of OUR food that we paid for. If you can't handle the job then work else where.
Atmosphere: 1
Food: 2
Service: 1
Karen Kempton
Was a good experience especially for the kids
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Mcchicken, Cheeseburger, Chicken Mcnuggets, French Fries
I love it here it’s my second home. The food is amaze balls and the service is great and I go like everyday
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mighty Kids Meal 6 Mcnuggets
Blaise Vitale
It's a McDonald's!
Atmosphere: 5
Food: 5
Service: 5
Monica Sweeney
I ordered a cone and the guy made it so big it was hard to hold and not let the top fall off the time before that they made mh cone and let it sit in the window so it was melting before I even got it. I asked for a different one and the girl acted like it was the end of the world.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries
steven farmer
Prices are really inflated here compared to other mcdonalds
Did not have the Grinch happy meals. Sad .
On Tuesday, December 10th 2024 my Worker & I walked in & I walked up to the counter. I saw a female worker looking in my direction & told her I'm still deciding go ahead & keep doing what ur'e doing. She didn't. She huffed over to me. No friendly greeting. No smile. Handed me the number & angrily said as she walked off I'll bring it to ur table. When she did, she dropped the tray of food on the table. Didn't take the number my Worker took it up there. I started eating my small fries & they tasted as if the oil hadn't been changed. I walked over to the counter with the small fries. The lady came over & angrily asked what did I want. I told her these fries taste rt & she got in my face & in an extremely angry voice said I gave u these fries 10 minutes ago & they were fresh. I'm not giving u another one. I confirmed with her that as a customer who is asking for fresh fries, ur'e denying her, is that rt? She put her head up in a snobbish way, not looking @ me & said that's rt. I went & sat down. Calming myself down from the treatment that I had received. This time, 2 wonderful young ladies both came around the corner, asked me what I want I told them the treatment I received & from whom & one of them said I'll get u fresh fries. As I was talking with the ladies the other female Worker took the fries from the vat & dumped them. Just as one of the ladies turned, she came over & dropped the small bag of fries in my hand. No, she didn't take the other fries. If those fries were from the fresh batch, I would have been burned. The fries she gave me weren't that hot. The time that the lady Worker took my order was 1:41pm. I've been to this McDonald's on several occasions & I've never been treated so badly. The two ladies that helped me did the right thing apologized for the horrible treatment & their hospitality was perfect. Also, I ordered the $5 McDouble meal & I got a regular burger. The only thing that was very good was the Medium Caramel Frappuccino.
Food: 1
Service: 1
Every morning I visit the same place & it's nice to know the employees know me by name & order.
Atmosphere: 4
Food: 3
Service: 5
I bought a 10 piece chicken nugget box and only received 9. Gotta have at least 10 next time please.
Atmosphere: 4
Food: 5
Service: 5
rude and incomplete orders more than once
Thanks for the Senior discounted beverage!
Kid-friendliness: They have a indoor playground.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcchicken, Mcdouble, World Famous Fries, Quarter Pounder Hamburger, Mighty Kids Meal 6 Mcnuggets, Big Mac, French Fries
Arrived at 12:15, when paying we were asked to pull around the corner and they’d bring our order out. After 22 minutes my wife ended up doing what the other four car customers ahead of us did and that was to go inside and question the holdup. At that moment an employee came out to the car claiming that our order had just came off the grill. I told him that my spouse was inside and that she was seeking a refund. Later my wife returned to the car with our order having been assured that it was freshly off the grill. That was at 12:46 p.m.. The slip on my fish sandwich box indicated it was boxed at 12:1828 minutes earlier. To further stage the issue, the customer immediately before us went inside and when she returned to her car she stopped and tapped on our window saying that her order was just sitting on the counter and suggested that we too go inside because other orders were sitting on the counter. We drove off at 12:47 when an employee swore to my spouse that he had just taken our order off and packaged it himself denying that it was sitting on the counter waiting to be delivered. So, being a kind individual my wife returned to the car with the order. The food was cold, the fish was not fresh but over cooked on the edges and the slip said that it was well done. The fries were barely warm and the chicken nuggets were flat cold. My wife’s chicken Big Mac was cool. There was nothing about todays visit that went right, actually the worse service I’ve ever had at a McDonald’s in over 65 years! From South Bend to San Bernardino and dozens of points in between, I’ve never experienced such shoddy service!
Atmosphere: 1
Food: 1
Service: 1
i asked for extra pickles and i only got 2 that were on top of each other
Parking: no parking
Recommended dishes: Cheeseburger
I understand that it's busy, but it is YOUR job to make sure the orders are correct. If a customer is waiting with only half their order it is extremely rude and disrespectful to get snippy over us asking for the rest of OUR food that we paid for. If you can't handle the job then work else where.
Atmosphere: 1
Food: 2
Service: 1
Was a good experience especially for the kids
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Mcchicken, Cheeseburger, Chicken Mcnuggets, French Fries
Restaurantji Recommends
I love it here it’s my second home. The food is amaze balls and the service is great and I go like everyday
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mighty Kids Meal 6 Mcnuggets
It's a McDonald's!
Atmosphere: 5
Food: 5
Service: 5
I ordered a cone and the guy made it so big it was hard to hold and not let the top fall off the time before that they made mh cone and let it sit in the window so it was melting before I even got it. I asked for a different one and the girl acted like it was the end of the world.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries
Prices are really inflated here compared to other mcdonalds
Atmosphere: 2
Food: 2
Service: 2
Food is never as good as it looks.
Atmosphere: 5
Food: 3
Service: 5
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