two workers don't even speak English, they don't understand what they're doing, they lost the receipt for the online order, they can't print a new one, I spent 40 minutes here
Atmosphere: 1
Food: 1
Service: 1
Ruth Kenyanya
First time on this location friendly atmosphere and great customer service
Vegetarian options: They had enough the vegetarian options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Taylor Waldorf
4th time they don’t have the bread I want. They blame the openers for not doing their job. Then they didn’t have steak or even MAYO. I have tried to contact their manager “Max” be he never responded to call/text.
Atmosphere: 1
Food: 1
Service: 1
Megan Ruther
Went into the bathroom and the whole time could hear them talking crap about me. When I went to leave they made fun of me to my face. Horrible customer service.
Jena Wilkening
Took 20 minutes to get a 6". Not worth my money or time.
Kristin Willi
Subway your service in Champlin is horrible. First 2 guys working take forever-slow service and had to repeat. Max, your horrible manager, refuses to help finish sandwiches so the kid working the register is overwhelmed w tha5 and taking out toasted one and adding fixing. Then we go to pay. Coupon from Subway for 2 footlongs for $13.99 valid through 8/8 - doesnt scan right. Kid asks manager for help and Max refuses. Asks why and says old wording so just don't need to accept. Now neither sandwich is listed so should be valid. Refuses to enter price override or give reason. Then says pay full or be wasteful to us. Asked for district manager or owner and told couldn't.
Atmosphere: 1
Food: 1
Service: 1
Ryan Maxson
This store is always understaffed. Last night 6/28, I tsopped there to get food for the kids dinner. They were out of 3 choices of bread, they were also out of 2 types of cheeses, and then they had no bacon as well. Our bread was not fully cooked, bascially no prep before the dinner rush, this was at 5:00PM. I feel bad for the staff, not their fault.
Atmosphere: 1
Food: 1
Service: 2
Em (Envy)
No greeting, seemed irritated to help, no thank you/goodbye, slapped it together and they rang up every item separately instead of a meal so it cost more. Not a good vibe I’d drive the extra mile or two to try a different location.
Atmosphere: 2
Food: 3
Service: 1
Mitchell Carlson
I don't know how you expect 1 teenager to be inundated with online orders and in store orders to the point that they can't keep up. Ended up walking out.
this subway was horrible. their card reader wasnt working which obviously isnt their fault, but they paid no attention to me when i needed help because of it. i asked for bacon, and when i mentioned that there wasnt bacon they clearly heard me and ignored me. the cashier was on his phone and looked and spoke to me as if i was inconveniencing him. im very disappointed. i love subway
Atmosphere: 1
Food: 1
Service: 1
Emily B (Envy)
No greeting, seemed irritated to help, no thank you/goodbye, slapped it together and they rang up every item separately instead of a meal so it cost more. Not a good vibe I’d drive the extra mile or two to try a different location.
Atmosphere: 2
Food: 3
Service: 1
Tony Mills
We blame the owner. Not the teenagers struggling to make it work. This location absolutely sucks on every level. Little tip for the owner- you should be there helping your staff get through the day. YOU ARE to blame. Terrible. I’ll go next town over from now on.
Atmosphere: 1
Food: 1
Service: 1
alexthepro 606
Supposed to be closed at 10pm, came at 9:30 and workers said they were closed.
Hilary Jastram
Well, I tried to call the store twice and let it ring so long that I was hung up on ... twice. The reason I was calling was due to my nearly inedible turkey wrap that I received. It was DROWNING in mustard. DROWNING. And this is the second incidence where this happened. I ordered the sandwich through DoorDash, and in no way, shape, or form did I indicate I wanted my sandwich swimming in mustard applied so heavily that on both sides of the wrap is continually ran out. Why so much mustard? I am genuinely at a loss as to how someone could sit there and say, "You know what? There is NO such thing as too much mustard. I am going to push the laws of relativity."Gravity cannot withstand this volume of mustard. Boo. Hiss. Thank you for not picking up the phone. Again.~A New Jersey Mike's Fan
Great atmosphere, great employees 👍 👏
Atmosphere: 5
Food: 5
Service: 5
two workers don't even speak English, they don't understand what they're doing, they lost the receipt for the online order, they can't print a new one, I spent 40 minutes here
Atmosphere: 1
Food: 1
Service: 1
First time on this location friendly atmosphere and great customer service
Vegetarian options: They had enough the vegetarian options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
4th time they don’t have the bread I want. They blame the openers for not doing their job. Then they didn’t have steak or even MAYO. I have tried to contact their manager “Max” be he never responded to call/text.
Atmosphere: 1
Food: 1
Service: 1
Went into the bathroom and the whole time could hear them talking crap about me. When I went to leave they made fun of me to my face. Horrible customer service.
Took 20 minutes to get a 6". Not worth my money or time.
Subway your service in Champlin is horrible. First 2 guys working take forever-slow service and had to repeat. Max, your horrible manager, refuses to help finish sandwiches so the kid working the register is overwhelmed w tha5 and taking out toasted one and adding fixing. Then we go to pay. Coupon from Subway for 2 footlongs for $13.99 valid through 8/8 - doesnt scan right. Kid asks manager for help and Max refuses. Asks why and says old wording so just don't need to accept. Now neither sandwich is listed so should be valid. Refuses to enter price override or give reason. Then says pay full or be wasteful to us. Asked for district manager or owner and told couldn't.
Atmosphere: 1
Food: 1
Service: 1
This store is always understaffed. Last night 6/28, I tsopped there to get food for the kids dinner. They were out of 3 choices of bread, they were also out of 2 types of cheeses, and then they had no bacon as well. Our bread was not fully cooked, bascially no prep before the dinner rush, this was at 5:00PM. I feel bad for the staff, not their fault.
Atmosphere: 1
Food: 1
Service: 2
No greeting, seemed irritated to help, no thank you/goodbye, slapped it together and they rang up every item separately instead of a meal so it cost more. Not a good vibe I’d drive the extra mile or two to try a different location.
Atmosphere: 2
Food: 3
Service: 1
I don't know how you expect 1 teenager to be inundated with online orders and in store orders to the point that they can't keep up. Ended up walking out.
Restaurantji Recommends
this subway was horrible. their card reader wasnt working which obviously isnt their fault, but they paid no attention to me when i needed help because of it. i asked for bacon, and when i mentioned that there wasnt bacon they clearly heard me and ignored me. the cashier was on his phone and looked and spoke to me as if i was inconveniencing him. im very disappointed. i love subway
Atmosphere: 1
Food: 1
Service: 1
No greeting, seemed irritated to help, no thank you/goodbye, slapped it together and they rang up every item separately instead of a meal so it cost more. Not a good vibe I’d drive the extra mile or two to try a different location.
Atmosphere: 2
Food: 3
Service: 1
We blame the owner. Not the teenagers struggling to make it work. This location absolutely sucks on every level. Little tip for the owner- you should be there helping your staff get through the day. YOU ARE to blame. Terrible. I’ll go next town over from now on.
Atmosphere: 1
Food: 1
Service: 1
Supposed to be closed at 10pm, came at 9:30 and workers said they were closed.
Well, I tried to call the store twice and let it ring so long that I was hung up on ... twice. The reason I was calling was due to my nearly inedible turkey wrap that I received. It was DROWNING in mustard. DROWNING. And this is the second incidence where this happened. I ordered the sandwich through DoorDash, and in no way, shape, or form did I indicate I wanted my sandwich swimming in mustard applied so heavily that on both sides of the wrap is continually ran out. Why so much mustard? I am genuinely at a loss as to how someone could sit there and say, "You know what? There is NO such thing as too much mustard. I am going to push the laws of relativity."Gravity cannot withstand this volume of mustard. Boo. Hiss. Thank you for not picking up the phone. Again.~A New Jersey Mike's Fan
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