This post represents ALL single/alone people trying to SURVIVE life 💖 by feeling safe ALL alone/single in a world of strangers-- at a coffee shop anywhere on Globe!! 💖 Giving this caribou a 2nd chance after severely discriminated for being alone/single--Kind Kaity gave excellent customer service Treating me with care/respect as an individual. 💖I felt more Respected Sitting all allone this time because I had my laptop. Everyone left me alone in peace sitting by myself. unlike the 1st time sitting all alone by myself reading: cruel heartless strangers discriminating against anyone alone/single forced me feel severely bullied/attacked/harassed for doing absolutely NOTHING wrong sitting peacefully by myself. This is what we single/alone survivers face everyday in a world of strangers. 💖 Keep caribou safe for EVERYONE especially single/alone survivors far more at risk than ANYONE else!!! 💖 Be nice to single/alone people please!!! 🙂 Thank you!
Atmosphere: 1
Food: 1
Service: 5
Robb Hiller
The person who waited on us was great. Cheerful.
Atmosphere: 4
Food: 5
Service: 5
oliver velez
Great place to recharge!
Atmosphere: 5
Food: 4
Service: 5
Rick Curtis
This location is more quite than many of the others and that is one of the reasons I like it. They have plenty of tables inside to sit at, socialize, or work on something. The store is clean and well kept.
The cashiers and baristas are friendly.
My orders have always been accurately filled.
If there is an opportunity for improvement that I've noticed is that guests waiting at the counter are sometimes ignored or deprioritized over cars through the drive-thru. I've had experiences where I was clearly waiting at the counter to have my order taken before somebody pulled up to the menu board outside. The cashier has, on multiple occassions, made me wait while they took the customer at the drive through first and served them. That may be a company policy, but it makes the customers inside feel valued less.
Atmosphere: 4
Service: 4
M. B.
Not great. I went through the drive thru and my blended drink was hardly blended. There were almost full sized ice cubes in my drink! Made it impossible to use a straw on the long drive home. Pretty bummed. Other locations have 0 chunks. I would rather save my occasional treat to myself for a different location. Will not go here again. But, it did taste good!
Jake
Absolutely criminal they charge $7 for a large cup that’s filled 40% or more with ice and is not even close to being fully filled. No way they stay in business with this economy.
Atmosphere: 1
Food: 1
Service: 1
Sal W
I waited 25 minutes in the drive thru this AM and then when it was my turn at the window the drink was a large and I ordered a small. Frustrating experience.
Food: 3
Service: 1
The Phoenix - Rising again
Buyer beware, baristas will tip themselves if you give them a credit card. $15 for two small drinks, and they were out of the flavors ordered. Normally my go-to, now an occasional cash only treat.
Atmosphere: 4
Food: 3
Service: 2
Hannah Hassett
Lovely Caribou with friendly team!
Atmosphere: 5
Food: 5
Service: 5
Melinda Plante
The baristas here this morning were awesome. It was busy, the drive thru line was quite long, but they were doing great at managing that and the orders inside. Drinks, food, and service were still top notch. Thank you so much!
I’ve been going to this location for awhile now everyday. I get the same drink everyday. Mupltiple times now they have messed up my drink. The first time they blamed me for how I ordered. They said I should clarify that I wanted raspberry instead of blue raspberry, which in my opinion is pretty much common sense. If I wanted BLUE I would have said blue. I now order my drink how they told me too. But they still can’t get it right. Today they messed up my drink. When I go back to get new one they sounded so fake and at the window when we were tying to hand back the bad drink she woudlnt take it and was rude about it. yesterday they couldn’t figure out how to use my rewards so I ended up leaving and they took my points and I got no drink. Today was my last time coming to this location. Which is only 2 minutes away from my house. I paid 9 dollars for terrible service and the wrong drink. ( kept in mind I work in the food industry) .
Callie
I’ll preface with I used to manage a very busy Caribou location in another part of the Minneapolis metro, so I’m not some rando who has never worked in fast food/customer service.
Until recently, had you asked me about this Caribou location, I would have highly recommended it, 5 stars. That changed when the management changed.
The old manager knew my name, knew my car on the video feed when I pulled up, knew my order (I always order the same thing), always was very happy to see me, would ask me how I was (I feel genuinely), and always made sure my order was right. Recently the management changed. I gave the new manager time to adjust, because I know it’s hard, but nothing has gotten better.
The new manager is fake nice and does not have manners. They are condescending while taking orders and at the window, and does not allow me to finish stating my drink before asking what is next. Which again, I always get the same drink and am there nearly every week day at the same time.
Lately I have also been ordering a breakfast sandwich. I don’t know how this is possible since the ovens have preprogrammed buttons, but somehow the bread is almost always burnt on top and now most of the time I unwrap my sandwich to find that it is lopsided like a Jenga tower that fell over or the leaning tower of Pisa.
With the new manager, came a new employee. I don’t think they are new to the company but new to the location. And they are just as bad. They have also argued with me over asking for my drink to be remade. I almost never ask for things to be remade and instead of just remaking it, they decided to come to the drive thru window to tell me it was right when it wasn’t. The drink I get? Iced chai with almond milk. So it’s not a complicated drink and takes about 30 seconds to make properly (including shaking which they don’t do the majority of the time now here)…
The rest of the employees, I still adore, and feel like with most of the morning crew I have a good customer/worker relationship. But I’m just about fed up with this location now and am considering going to the other Chaska Caribou without the drive thru due to my repeated recent bad experiences.
Osi Gutierrez
Service is ass here
Kendrick Hoskins
I've visited multiple locations. This location I definitely wasn't feeling welcomed. The service was crap. I asked for the manager and the person whom took my order was polite at all. The team member,the one that was making the drinks was drowning in orders and the manager wasn't a team player at all. Purple hair. So when I left the location I made it be known to the crew member that was making drinks that she was doing great. The manager on the other hand was polite at all!
This post represents ALL single/alone people trying to SURVIVE life 💖 by feeling safe ALL alone/single in a world of strangers-- at a coffee shop anywhere on Globe!! 💖 Giving this caribou a 2nd chance after severely discriminated for being alone/single--Kind Kaity gave excellent customer service Treating me with care/respect as an individual. 💖I felt more Respected Sitting all allone this time because I had my laptop. Everyone left me alone in peace sitting by myself. unlike the 1st time sitting all alone by myself reading: cruel heartless strangers discriminating against anyone alone/single forced me feel severely bullied/attacked/harassed for doing absolutely NOTHING wrong sitting peacefully by myself. This is what we single/alone survivers face everyday in a world of strangers. 💖 Keep caribou safe for EVERYONE especially single/alone survivors far more at risk than ANYONE else!!! 💖 Be nice to single/alone people please!!! 🙂 Thank you!
Atmosphere: 1
Food: 1
Service: 5
The person who waited on us was great. Cheerful.
Atmosphere: 4
Food: 5
Service: 5
Great place to recharge!
Atmosphere: 5
Food: 4
Service: 5
This location is more quite than many of the others and that is one of the reasons I like it. They have plenty of tables inside to sit at, socialize, or work on something. The store is clean and well kept.
The cashiers and baristas are friendly.
My orders have always been accurately filled.
If there is an opportunity for improvement that I've noticed is that guests waiting at the counter are sometimes ignored or deprioritized over cars through the drive-thru. I've had experiences where I was clearly waiting at the counter to have my order taken before somebody pulled up to the menu board outside. The cashier has, on multiple occassions, made me wait while they took the customer at the drive through first and served them. That may be a company policy, but it makes the customers inside feel valued less.
Atmosphere: 4
Service: 4
Not great. I went through the drive thru and my blended drink was hardly blended. There were almost full sized ice cubes in my drink! Made it impossible to use a straw on the long drive home. Pretty bummed. Other locations have 0 chunks. I would rather save my occasional treat to myself for a different location. Will not go here again. But, it did taste good!
Absolutely criminal they charge $7 for a large cup that’s filled 40% or more with ice and is not even close to being fully filled. No way they stay in business with this economy.
Atmosphere: 1
Food: 1
Service: 1
I waited 25 minutes in the drive thru this AM and then when it was my turn at the window the drink was a large and I ordered a small. Frustrating experience.
Food: 3
Service: 1
Buyer beware, baristas will tip themselves if you give them a credit card. $15 for two small drinks, and they were out of the flavors ordered. Normally my go-to, now an occasional cash only treat.
Atmosphere: 4
Food: 3
Service: 2
Lovely Caribou with friendly team!
Atmosphere: 5
Food: 5
Service: 5
The baristas here this morning were awesome. It was busy, the drive thru line was quite long, but they were doing great at managing that and the orders inside. Drinks, food, and service were still top notch. Thank you so much!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The don't deliver with straw
Atmosphere: 1
Food: 1
Service: 1
I’ve been going to this location for awhile now everyday. I get the same drink everyday. Mupltiple times now they have messed up my drink. The first time they blamed me for how I ordered. They said I should clarify that I wanted raspberry instead of blue raspberry, which in my opinion is pretty much common sense. If I wanted BLUE I would have said blue. I now order my drink how they told me too. But they still can’t get it right. Today they messed up my drink. When I go back to get new one they sounded so fake and at the window when we were tying to hand back the bad drink she woudlnt take it and was rude about it. yesterday they couldn’t figure out how to use my rewards so I ended up leaving and they took my points and I got no drink. Today was my last time coming to this location. Which is only 2 minutes away from my house. I paid 9 dollars for terrible service and the wrong drink. ( kept in mind I work in the food industry) .
I’ll preface with I used to manage a very busy Caribou location in another part of the Minneapolis metro, so I’m not some rando who has never worked in fast food/customer service.
Until recently, had you asked me about this Caribou location, I would have highly recommended it, 5 stars. That changed when the management changed.
The old manager knew my name, knew my car on the video feed when I pulled up, knew my order (I always order the same thing), always was very happy to see me, would ask me how I was (I feel genuinely), and always made sure my order was right. Recently the management changed. I gave the new manager time to adjust, because I know it’s hard, but nothing has gotten better.
The new manager is fake nice and does not have manners. They are condescending while taking orders and at the window, and does not allow me to finish stating my drink before asking what is next. Which again, I always get the same drink and am there nearly every week day at the same time.
Lately I have also been ordering a breakfast sandwich. I don’t know how this is possible since the ovens have preprogrammed buttons, but somehow the bread is almost always burnt on top and now most of the time I unwrap my sandwich to find that it is lopsided like a Jenga tower that fell over or the leaning tower of Pisa.
With the new manager, came a new employee. I don’t think they are new to the company but new to the location. And they are just as bad. They have also argued with me over asking for my drink to be remade. I almost never ask for things to be remade and instead of just remaking it, they decided to come to the drive thru window to tell me it was right when it wasn’t. The drink I get? Iced chai with almond milk. So it’s not a complicated drink and takes about 30 seconds to make properly (including shaking which they don’t do the majority of the time now here)…
The rest of the employees, I still adore, and feel like with most of the morning crew I have a good customer/worker relationship. But I’m just about fed up with this location now and am considering going to the other Chaska Caribou without the drive thru due to my repeated recent bad experiences.
Service is ass here
I've visited multiple locations. This location I definitely wasn't feeling welcomed. The service was crap. I asked for the manager and the person whom took my order was polite at all. The team member,the one that was making the drinks was drowning in orders and the manager wasn't a team player at all. Purple hair. So when I left the location I made it be known to the crew member that was making drinks that she was doing great. The manager on the other hand was polite at all!
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