Iced Matcha latte. Large is 70% ice. Other places in the metro if I request half ice it's still full. Here they made it half full. Literally the large is half full beverage. Psychologically imagine ordering a large beverage anywhere else requesting less ice. And it's half full.
I noticed other reviewers have the same complaint on iced beverages. Wth.
I Have several times brought back receipt with wrong order from drive through on other orders.
It is sad because so convenient, but will patron local down the road.
Reilly Orner
While I enjoy the donuts and coffee, it is disappointing to me (and I am pretty sure unlawful!) to have two restrooms and no baby changing tables. I feel that a family establishment should be required to have diaper stations in at least one bathroom and now twice I have been in the situation of eating at the establishment but not being able to change my children’s’ diapers. This is unsanitary and unwelcoming to families.
Matthew Weinman
TLDR: Walk in experience was terrible, left without ordering.
Received a coupon for a newly opened location a thought I’d give it a try. First, the parking spaces (all three of them) are so narrow I couldn’t open my car door without dinging the car next to me. Walk in and there’s a nice looking display case, stared for a min, made a choice but was stuck for a couple of minutes waiting for a family to receive their order. They leave and it’s just me, three employees, all with headsets on, two appear to be dealing with drive through, one chatting with a young girl at the end of the counter. Then once I could get to the counter it’s DIY screens, go to the donut screen and while the display has a full tray of French crullers they aren’t listed on the menu. Look up, try catching anyone’s attention, but everyone is busy. Try going to different screens, no luck, just standing there swiping, looking up, no one’s paying attention, rinse repeat for another couple of minutes, screw it I'm done and leave. At no point was my presence acknowledged by word or action. Figured I’d try drive thru but there were two cars waiting to pick up and one car waiting to order. Decided if it was this hard to try a coffee and a donut it wasn’t worth it and drove away.
senia
morning shift was a little thirsty 😅
Brandon B
I've been to so many Dunkins and they are all pretty different when it comes to how they make your coffees. This one gets it perfect 9/10. The thing that will always keep me coming back is they play absolute bops and they crank that music in the bathroom. That makes this a 5 star.
Jacob “Jaycub Mufasa” Zachrison
Overall very good food
Lina A
Rude manager , when they made mistake and they ring the order wrong he didn’t wanna fix it and re printed the receipt to show me that he is right but the cashier was very kind and nice , he stepped in apologised for his mistake and fixed it , don’t recommend this location poor management, poor operations , and poor training to staff in customer service
Sam Welter
Really appreciate how great the staff is. Always friendly and hard working. Thank you!
Heather Sands
I wanted to buy a dozen donuts and no price was listed. I think the manager stepped forward to help. Super nice man. I tried to order sugar free coffee. The coffee was not good. But the donuts were great. I'll try regular coffee next time.
Eliseo Arael Fernandez
This place always shorts me on the coffee I order. Without the ice in probably getting 1/3 the coffee I paid for. If i wanted a Small I would have paid for a small. But I paid for a medium and got that. I took a picture before even taking a sip.
I was very disappointed with my experience. Our breakfast sandwiches were very good, but my coffee (which I have ordered countless times from other Dunkin’s) was sour, and the staff made a huge deal that I kindly asked to have the drink remade. I usually never ask to have an order fixed so I am quite embarrassed and will probably not return.
Atmosphere: 2
Food: 2
Service: 1
Judy Robinson
I usually just have their iced coffee but I Have tried their avocado ? toast.
Atmosphere: 5
Food: 5
Service: 5
Nick Schmitt
Overly sugary drinks with overly processed baked goods
Atmosphere: 2
Food: 1
Service: 3
B Johnson
Food sucks. It's cold 3 out of 3 times being there. Staff is unfriendly little kids. If I couldn't give zero stars I would
Iced Matcha latte. Large is 70% ice. Other places in the metro if I request half ice it's still full. Here they made it half full. Literally the large is half full beverage. Psychologically imagine ordering a large beverage anywhere else requesting less ice. And it's half full.
I noticed other reviewers have the same complaint on iced beverages. Wth.
I Have several times brought back receipt with wrong order from drive through on other orders.
It is sad because so convenient, but will patron local down the road.
While I enjoy the donuts and coffee, it is disappointing to me (and I am pretty sure unlawful!) to have two restrooms and no baby changing tables. I feel that a family establishment should be required to have diaper stations in at least one bathroom and now twice I have been in the situation of eating at the establishment but not being able to change my children’s’ diapers. This is unsanitary and unwelcoming to families.
TLDR: Walk in experience was terrible, left without ordering.
Received a coupon for a newly opened location a thought I’d give it a try. First, the parking spaces (all three of them) are so narrow I couldn’t open my car door without dinging the car next to me. Walk in and there’s a nice looking display case, stared for a min, made a choice but was stuck for a couple of minutes waiting for a family to receive their order. They leave and it’s just me, three employees, all with headsets on, two appear to be dealing with drive through, one chatting with a young girl at the end of the counter. Then once I could get to the counter it’s DIY screens, go to the donut screen and while the display has a full tray of French crullers they aren’t listed on the menu. Look up, try catching anyone’s attention, but everyone is busy. Try going to different screens, no luck, just standing there swiping, looking up, no one’s paying attention, rinse repeat for another couple of minutes, screw it I'm done and leave. At no point was my presence acknowledged by word or action. Figured I’d try drive thru but there were two cars waiting to pick up and one car waiting to order. Decided if it was this hard to try a coffee and a donut it wasn’t worth it and drove away.
morning shift was a little thirsty 😅
I've been to so many Dunkins and they are all pretty different when it comes to how they make your coffees. This one gets it perfect 9/10. The thing that will always keep me coming back is they play absolute bops and they crank that music in the bathroom. That makes this a 5 star.
Overall very good food
Rude manager , when they made mistake and they ring the order wrong he didn’t wanna fix it and re printed the receipt to show me that he is right but the cashier was very kind and nice , he stepped in apologised for his mistake and fixed it , don’t recommend this location poor management, poor operations , and poor training to staff in customer service
Really appreciate how great the staff is. Always friendly and hard working. Thank you!
I wanted to buy a dozen donuts and no price was listed. I think the manager stepped forward to help. Super nice man. I tried to order sugar free coffee. The coffee was not good. But the donuts were great. I'll try regular coffee next time.
This place always shorts me on the coffee I order. Without the ice in probably getting 1/3 the coffee I paid for. If i wanted a Small I would have paid for a small. But I paid for a medium and got that. I took a picture before even taking a sip.
Restaurantji Recommends
Everything was great thanks!
I was very disappointed with my experience. Our breakfast sandwiches were very good, but my coffee (which I have ordered countless times from other Dunkin’s) was sour, and the staff made a huge deal that I kindly asked to have the drink remade. I usually never ask to have an order fixed so I am quite embarrassed and will probably not return.
Atmosphere: 2
Food: 2
Service: 1
I usually just have their iced coffee but I Have tried their avocado ? toast.
Atmosphere: 5
Food: 5
Service: 5
Overly sugary drinks with overly processed baked goods
Atmosphere: 2
Food: 1
Service: 3
Food sucks. It's cold 3 out of 3 times being there. Staff is unfriendly little kids. If I couldn't give zero stars I would
Atmosphere: 2
Food: 1
Service: 1
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