Papa Johns Pizza
224 Pioneer Trail, Chaska
(952) 361-9573
Recent Reviews
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Terrible customer service I waited inside over 30 mins for 2 pizzas and wings. The girl was nice but she was the only one working unfortunately.
Atmosphere: 1
Food: 5
Service: 1
They transferred my order to door dash without my approval. My tip and expectations were for a driver that was under the responsibility of the location I was ordering from and not some random moron failing a door dash order. The dasher sat at the restaurant for 20 minutes AFTER my pizza was DONE baking, just letting it get cold, before I finally canceled my order. 50 minutes after ordering I now have to go out and pick up my dinner from somewhere else. Definitely won’t be counting on this location again.
Atmosphere: 1
Food: 1
Service: 1
"Square cut."
If you happen to order any pizza square cut, check it. Yeah, it still tastes the same, but that's not the point.
Atmosphere: 2
Food: 4
Service: 2
Still one of my favorite thin crust options!
Food: 5
Service: 4
Thin crust kinda sucked.
Atmosphere: 2
Food: 2
Service: 4
I had no idea the cost went soo far up with delivery! 34 $ pepperoni and peppers.
Food: 3
Service: 3
Papa John’s used to be my go to. I’ve ordered 3 pies so far in 2024 and each time has left me more and more disappointed. I payed how much for this???Dominos is back to #1 and Pizza Hut just came out of retirement. Never again Pappa John’s will you steal from me.
Atmosphere: 5
Food: 1
Service: 1
With prices this high, i expect to get what i ordered. Sadly, what you get is bad employees working for a bad company pushing out a bad product for bad pay. I'm not sure why I keep going to these places, but that stops today. Do better people...
Atmosphere: 1
Food: 1
Service: 3
The works is always my favorite and this store deliveries
Atmosphere: 5
Food: 5
Service: 5
Was a great experience ordering here. As someone who doesn’t eat papa John’s often the staff were really nice and were able to hook me on a deal when I was a few bucks short. Overall a 10/10
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I’ve had issues with this location in the past, but it’s been a while since ordering and thought I’d give them a try. Mistake, I am so very disappointed in what I got versus what I ordered. I’ve ordered the same thing from Papa John’s for some time now so I know what to expect when made correctly. The Parmesan crusted Papadillas are my favorite and I ordered 2 tonight. What I actually got was two of the most sloppily and poorly executed pizzas folded in half. 90% of both Papadillas were crust. Full, thick, crunchy, air pocket ridden pizza crust. Papadillas when executed correctly do not have “crusts” also, what am I supposed to do when my Parmesan crusted “folded pizzas” DONT have Parmesan? So not only did I not get my Papadillas, I also didn’t get the explicit flavor/type either. It’s a shame when food is not made correctly, and I don’t like leaving reviews, but even trying to get a resolution isn’t easy. Do you know what is offered? A free meal, next order when called in to the store directly. Why would I want to order again when my food has been wrong so many times before. Hopefully I have learned my lesson, and have given them the few chances I’ve had to meet basic level of expectations. It’s a sad day when I’ve given up on any establishment.
Food: 1
Service: 2
Gave it a shot for the second time and still pretty bad. Super doughy and not fully cooked. Could barely hold the slice. Also overloaded with sauce. Wish the Shakoppee location delivered to Chaska. Try any other of the pizza places in Chaska besides this Papa John’s.
Good pizza good price
Great pizza and great service
Same papa taste and experience. You know what you are getting and it's good for franchise pizza!
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