Papa Johns Pizza

224 Pioneer Trail, Chaska
(952) 361-9573

Recent Reviews

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Jacob Sutton

Rude staff and messed up order

Nathan Hanover

Ask for well done if you want your cheese melted

Food: 1

Service: 1

Артур Шевченко

My original pick up order was 9 minute earlier than food was ready. Employee thought I’m DoorDash driver and was taking his time to prepare the order due to that

Atmosphere: 2

Food: 4

Service: 1

Kody Woody

Great food, great staff. They're super quick for how busy they get

Atmosphere: 5

Food: 5

Service: 5

Na

Terrible customer service I waited inside over 30 mins for 2 pizzas and wings. The girl was nice but she was the only one working unfortunately.

Atmosphere: 1

Food: 5

Service: 1

Gabrigoras

They transferred my order to door dash without my approval. My tip and expectations were for a driver that was under the responsibility of the location I was ordering from and not some random moron failing a door dash order. The dasher sat at the restaurant for 20 minutes AFTER my pizza was DONE baking, just letting it get cold, before I finally canceled my order. 50 minutes after ordering I now have to go out and pick up my dinner from somewhere else. Definitely won’t be counting on this location again.

Atmosphere: 1

Food: 1

Service: 1

Matt “Darth” Piette

"Square cut."

If you happen to order any pizza square cut, check it. Yeah, it still tastes the same, but that's not the point.

Atmosphere: 2

Food: 4

Service: 2

Autopia Bloomington

Still one of my favorite thin crust options!

Food: 5

Service: 4

Wesley Thompson

Thin crust kinda sucked.

Atmosphere: 2

Food: 2

Service: 4

Michele Dryden

I had no idea the cost went soo far up with delivery! 34 $ pepperoni and peppers.

Food: 3

Service: 3

Joe

Papa John’s used to be my go to. I’ve ordered 3 pies so far in 2024 and each time has left me more and more disappointed. I payed how much for this???Dominos is back to #1 and Pizza Hut just came out of retirement. Never again Pappa John’s will you steal from me.

Atmosphere: 5

Food: 1

Service: 1

Brian Pentel

With prices this high, i expect to get what i ordered. Sadly, what you get is bad employees working for a bad company pushing out a bad product for bad pay. I'm not sure why I keep going to these places, but that stops today. Do better people...

Atmosphere: 1

Food: 1

Service: 3

Riang Z

The works is always my favorite and this store deliveries

Atmosphere: 5

Food: 5

Service: 5

Joseph McKeown

Was a great experience ordering here. As someone who doesn’t eat papa John’s often the staff were really nice and were able to hook me on a deal when I was a few bucks short. Overall a 10/10

Atmosphere: 5

Food: 5

Service: 5

Kelly Gormley

I’ve had issues with this location in the past, but it’s been a while since ordering and thought I’d give them a try. Mistake, I am so very disappointed in what I got versus what I ordered. I’ve ordered the same thing from Papa John’s for some time now so I know what to expect when made correctly. The Parmesan crusted Papadillas are my favorite and I ordered 2 tonight. What I actually got was two of the most sloppily and poorly executed pizzas folded in half. 90% of both Papadillas were crust. Full, thick, crunchy, air pocket ridden pizza crust. Papadillas when executed correctly do not have “crusts” also, what am I supposed to do when my Parmesan crusted “folded pizzas” DONT have Parmesan? So not only did I not get my Papadillas, I also didn’t get the explicit flavor/type either. It’s a shame when food is not made correctly, and I don’t like leaving reviews, but even trying to get a resolution isn’t easy. Do you know what is offered? A free meal, next order when called in to the store directly. Why would I want to order again when my food has been wrong so many times before. Hopefully I have learned my lesson, and have given them the few chances I’ve had to meet basic level of expectations. It’s a sad day when I’ve given up on any establishment.

Food: 1

Service: 2

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