Multiple times we ask for tosted they put it in the oven and never toasted it. Slowest service ever. Half the time when u tell them what sub u want they don't no what it is.
Food: 1
Service: 1
Sarah Buschette
Great management. Huge improvement. Clean and fresh food. Highly recommend
Atmosphere: 5
Food: 5
Service: 5
Ryan
Very kind employees, clean environment and subs are amazing probably the best subway location I’ve been too.
Atmosphere: 5
Food: 5
Service: 5
Jentry Speer
The manager here os top notch!
Atmosphere: 5
Food: 5
Service: 5
I want my MTV
I always get the best service here, better than any other subway I have been to in a long time! The sandwiches are always exactly how I want them and always fresh and yummy bread! Go out of your way to find this little gem in the heart of Cold Spring!
Atmosphere: 5
Food: 5
Service: 5
Teetee2twins
Sandwiches were fresh and everything was as we ordered. Staff was super sweet and quick! The bread was all fresh, not flaky like some other sub places. Love the new choices! Footlong cookies are the best!
Tanya Greenough-Plotnik
Excellent subway!!! The gal running the show is so good at her job!
Atmosphere: 5
Food: 5
Service: 5
Mack
This is the worst ran subway I’ve ever been to every time I go here they’re out of something and they only ever have one employee working I don’t usually do reviews but it’s every single time I’m here
Kristine Ruiz
This location is terrible. Slow. Rude. Never going to choose this location again.
Jeremy Thoennes
Customer service was poor. While I waited, one of the workers Jumokk working behind the counter stood there on his phone watching basketball. Then without washing his hands he just put on plastic gloves and began to cut the meat.
The service and quality has really declined, I order online quite a bit and it’s always wrong, this last time it took the guy at the counter 20 minutes to make our two subs and then this falls out of my sandwich.
Shaelyn Ross
Drove out of our way to go to subway because it was all that was open. Door says close at 9:30, workers are in there and open sign is on, but all doors locked. It was 9:00pm. Love the cleanliness of this location, but bummed.
mike geier
Got a toasted sub. Was left in there and came out hard as a rock. They made the sandwich where when you picked it up it all fell out. 10/10 would not eat again. Horrible
Alexander Oeltjenbruns
Store was decently clean I'll give them that but everything else? No they were out of Baja chipotle not blaming the workers that is a fault with the manager I ordered a #16 with pepper jack I got provolone I also got a chicken and cheese dipper that wasn't cut in half and I got both toasted I drove home and it's less then 2 minutes and it was cold the portions sucked and the chicken didn't taste anything like the sweet onion terriaki sauce also stop scheduling one person it gets really annoying to have to wait worst subway I've been to
Dana Skoblik
Not sure what is happening to this location, but this is the second time I have placed an order on the app and my order was not ready by the time it said it would be. I usually give the staff some grace, especially if there’s a lunch or dinner rush inside the store. Today (2/23/25), however, was a particularly awful experience. Placed the order at 11:40am, app said ready at 12:00 (noon) and my sandwiches weren’t finished until 12:35! There was no one in the store! My son and I sat there waiting for 35 minutes. 3 of our six sandwiches were as basic as could be, 3 were a little more complicated with more toppings, but still. Come on Subway Cold Spring! Get your act together! Absolutely unacceptable in my book, people order on the app for a reason, usually to save time. Not the case here. Beware!
Multiple times we ask for tosted they put it in the oven and never toasted it. Slowest service ever. Half the time when u tell them what sub u want they don't no what it is.
Food: 1
Service: 1
Great management. Huge improvement. Clean and fresh food. Highly recommend
Atmosphere: 5
Food: 5
Service: 5
Very kind employees, clean environment and subs are amazing probably the best subway location I’ve been too.
Atmosphere: 5
Food: 5
Service: 5
The manager here os top notch!
Atmosphere: 5
Food: 5
Service: 5
I always get the best service here, better than any other subway I have been to in a long time! The sandwiches are always exactly how I want them and always fresh and yummy bread! Go out of your way to find this little gem in the heart of Cold Spring!
Atmosphere: 5
Food: 5
Service: 5
Sandwiches were fresh and everything was as we ordered. Staff was super sweet and quick! The bread was all fresh, not flaky like some other sub places. Love the new choices! Footlong cookies are the best!
Excellent subway!!! The gal running the show is so good at her job!
Atmosphere: 5
Food: 5
Service: 5
This is the worst ran subway I’ve ever been to every time I go here they’re out of something and they only ever have one employee working I don’t usually do reviews but it’s every single time I’m here
This location is terrible. Slow. Rude. Never going to choose this location again.
Customer service was poor. While I waited, one of the workers Jumokk working behind the counter stood there on his phone watching basketball. Then without washing his hands he just put on plastic gloves and began to cut the meat.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
The service and quality has really declined, I order online quite a bit and it’s always wrong, this last time it took the guy at the counter 20 minutes to make our two subs and then this falls out of my sandwich.
Drove out of our way to go to subway because it was all that was open. Door says close at 9:30, workers are in there and open sign is on, but all doors locked. It was 9:00pm. Love the cleanliness of this location, but bummed.
Got a toasted sub. Was left in there and came out hard as a rock. They made the sandwich where when you picked it up it all fell out. 10/10 would not eat again. Horrible
Store was decently clean I'll give them that but everything else? No they were out of Baja chipotle not blaming the workers that is a fault with the manager I ordered a #16 with pepper jack I got provolone I also got a chicken and cheese dipper that wasn't cut in half and I got both toasted I drove home and it's less then 2 minutes and it was cold the portions sucked and the chicken didn't taste anything like the sweet onion terriaki sauce also stop scheduling one person it gets really annoying to have to wait worst subway I've been to
Not sure what is happening to this location, but this is the second time I have placed an order on the app and my order was not ready by the time it said it would be. I usually give the staff some grace, especially if there’s a lunch or dinner rush inside the store. Today (2/23/25), however, was a particularly awful experience. Placed the order at 11:40am, app said ready at 12:00 (noon) and my sandwiches weren’t finished until 12:35! There was no one in the store! My son and I sat there waiting for 35 minutes. 3 of our six sandwiches were as basic as could be, 3 were a little more complicated with more toppings, but still. Come on Subway Cold Spring! Get your act together! Absolutely unacceptable in my book, people order on the app for a reason, usually to save time. Not the case here. Beware!
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