This Jimmy John's service is dumb as hell. They can't even get the right change back since they can only take cash, and I ordered 1 regular sub but they heard me saying giant .. how do you hear me say giant when I just want a regular size. Haha 😄 🤣
Food: 5
Service: 1
Marie Vanderwarn
Strange interaction at this location. I called ahead and asked if they could but grilled chicken in a cup and warm it up and charge it as an add on so I could give it to my 1 y/o niece and they said they could, but when I showed up the manager wouldn’t allow it because it wasn’t on the menu. He was perfectly courteous about it and gave the chicken to me on a sandwich for no up charge so I could pick it off the sandwich and give it to my niece but this feels like an easy ask that should require special permission or anything like that… obviously not a big huge deal but definitely inconvenient and a weird take on customer service
Atmosphere: 5
Food: 5
Service: 1
Ross Weber
Can't go wrong with Jimmy John's I always get the Italian midnight club add the hot peppers for that extra little kick. I love how consistent they are overall one of my favorite sandwich shops.
Atmosphere: 4
Food: 4
Service: 4
Lynze Petersen
Got damn I love Jimmy John's dude.
Atmosphere: 5
Food: 5
Service: 5
Anthony
I was ordering through there drive throw. It took about 2 minutes for them to greet me after I had said hello. Then they told me to wait a second. When there employee came back on the intercom I had asked if they still have the slim option. He said he could not hear me through there muffled intercom and that I needed to speak up. So I did and the employee told me to come in so that he was not going to have me yell at him. In a very rude way. As I drove through the drive through I did notice one of there costumer had a mask on. Me being currently sick myself decide not to go in prior to this encounter with jimmy johns employee. I will not be going back either. Get your equipment fixed or better costumer service atleast.
Atmosphere: 1
Food: 1
Service: 1
Jasmine Nordstrom
Everytime I go there, they do not get my sandwiches right.
Atmosphere: 1
Food: 3
Service: 1
Shakeema
I ordered at 920 for delivery they said they delivered it! Never did! And took my mone and closed on me. I’m highly upset and disappointed. I was looking forward to jimmy John’s they played me.
jim beaux
Twice I've ordered delivery online. Sandwich, Chips, and soda. The first order never showed up, but was paid for. Second oder, the same, got the chips and sandwich, but no soda. Spoke to an employee. Got a run around and jump through these hoops to get your credit. Then some BS response about being understaffed. Don't order from here. Wish there were a zero star rating.
Atmosphere: 1
Food: 3
Service: 1
Tyrone Jones
Hey I felt bad about my review I gave you guys, it's hard to run a business like that if something happens and no one knew what was going on, a long story short..... My biggest complaint is I feel like it was the tomatoes and I wanted to give you guys a better review because it's hard to have decent spots to eat at so I actually had change of heart in things, even tho that doesn't make much since take care, so take care and hope I can visit again ??✨✨
Atmosphere: 4
Food: 3
Service: 4
Jose Perez
This is probably the slowest jimmy John’s ever! I waited almost 10 minutes in the drive thru for one sandwich, inside lobby had only one customer and I don’t know why but everybody stopped what they were doing just to help up front, it took me to honk and waving my hand b4 someone decided to come help me. I will never go back to this jimmy johns ever again.
Female who made my sub did a fantastic job food was very good she looked Hispanic but very nice and respectful.
Atmosphere: 5
Food: 5
Service: 5
Kelli Birr
Order for dinner yesterday. Ordered a total of 4 meals (sandwich,side and a drink). First was told one time then told another as it was coming through Uber eats because they didn't have enough drivers. When I got my food we only had 1 drink instead of 4 Talked to the Uber driver she said that's all they gave her. Food was okay. Sloppily put together and the potatoe salad my mom got was warm. Never going back to the Jimmy Jones in Columbia heights again. It's sad really.
Atmosphere: 1
Food: 2
Service: 1
Sean O'Connor
Have had consistent problems with timeliness here. Many times with long waits in the drive through, and multiple disasters with trying to order delivery. They just seemed understaffed or overwhelmed - but I just don't trust going there or ordering from them after repeated issues. They seem to lack drivers, and when they do you don't find out about it until your order is extremely late or just outright cancelled (as it was today, thirty minutes after we ordered).
We specifically ordered through door dash to avoid their issues, but apparently it still went to them and they still managed to screw us over.
Atmosphere: 2
Food: 3
Service: 1
Jared F.
This is the most poorly run, joke of a location and it's been this way for years. The absolute slowest service of any restaurant, period. 6 minutes to get somebody to answer the drive through to take an order, 10 minutes in line, two cars ahead, 4 behind. I left. Ridiculous. I wish I could say is is a one off event but it's been this way for many, many ways and finally gave them another shot today after about 5 years and it's gotten worse somehow!
Atmosphere: 1
Food: 1
Service: 1
Valerie Williams
Very rude, slow service. Hands down worst Jimmy Johns.
This Jimmy John's service is dumb as hell. They can't even get the right change back since they can only take cash, and I ordered 1 regular sub but they heard me saying giant .. how do you hear me say giant when I just want a regular size. Haha 😄 🤣
Food: 5
Service: 1
Strange interaction at this location. I called ahead and asked if they could but grilled chicken in a cup and warm it up and charge it as an add on so I could give it to my 1 y/o niece and they said they could, but when I showed up the manager wouldn’t allow it because it wasn’t on the menu. He was perfectly courteous about it and gave the chicken to me on a sandwich for no up charge so I could pick it off the sandwich and give it to my niece but this feels like an easy ask that should require special permission or anything like that… obviously not a big huge deal but definitely inconvenient and a weird take on customer service
Atmosphere: 5
Food: 5
Service: 1
Can't go wrong with Jimmy John's I always get the Italian midnight club add the hot peppers for that extra little kick. I love how consistent they are overall one of my favorite sandwich shops.
Atmosphere: 4
Food: 4
Service: 4
Got damn I love Jimmy John's dude.
Atmosphere: 5
Food: 5
Service: 5
I was ordering through there drive throw. It took about 2 minutes for them to greet me after I had said hello. Then they told me to wait a second. When there employee came back on the intercom I had asked if they still have the slim option. He said he could not hear me through there muffled intercom and that I needed to speak up. So I did and the employee told me to come in so that he was not going to have me yell at him. In a very rude way. As I drove through the drive through I did notice one of there costumer had a mask on. Me being currently sick myself decide not to go in prior to this encounter with jimmy johns employee. I will not be going back either. Get your equipment fixed or better costumer service atleast.
Atmosphere: 1
Food: 1
Service: 1
Everytime I go there, they do not get my sandwiches right.
Atmosphere: 1
Food: 3
Service: 1
I ordered at 920 for delivery they said they delivered it! Never did! And took my mone and closed on me. I’m highly upset and disappointed. I was looking forward to jimmy John’s they played me.
Twice I've ordered delivery online. Sandwich, Chips, and soda. The first order never showed up, but was paid for. Second oder, the same, got the chips and sandwich, but no soda. Spoke to an employee. Got a run around and jump through these hoops to get your credit. Then some BS response about being understaffed.
Don't order from here.
Wish there were a zero star rating.
Atmosphere: 1
Food: 3
Service: 1
Hey I felt bad about my review I gave you guys, it's hard to run a business like that if something happens and no one knew what was going on, a long story short..... My biggest complaint is I feel like it was the tomatoes and I wanted to give you guys a better review because it's hard to have decent spots to eat at so I actually had change of heart in things, even tho that doesn't make much since take care, so take care and hope I can visit again ??✨✨
Atmosphere: 4
Food: 3
Service: 4
This is probably the slowest jimmy John’s ever! I waited almost 10 minutes in the drive thru for one sandwich, inside lobby had only one customer and I don’t know why but everybody stopped what they were doing just to help up front, it took me to honk and waving my hand b4 someone decided to come help me. I will never go back to this jimmy johns ever again.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Female who made my sub did a fantastic job food was very good she looked Hispanic but very nice and respectful.
Atmosphere: 5
Food: 5
Service: 5
Order for dinner yesterday. Ordered a total of 4 meals (sandwich,side and a drink). First was told one time then told another as it was coming through Uber eats because they didn't have enough drivers. When I got my food we only had 1 drink instead of 4
Talked to the Uber driver she said that's all they gave her. Food was okay. Sloppily put together and the potatoe salad my mom got was warm. Never going back to the Jimmy Jones in Columbia heights again. It's sad really.
Atmosphere: 1
Food: 2
Service: 1
Have had consistent problems with timeliness here. Many times with long waits in the drive through, and multiple disasters with trying to order delivery. They just seemed understaffed or overwhelmed - but I just don't trust going there or ordering from them after repeated issues. They seem to lack drivers, and when they do you don't find out about it until your order is extremely late or just outright cancelled (as it was today, thirty minutes after we ordered).
We specifically ordered through door dash to avoid their issues, but apparently it still went to them and they still managed to screw us over.
Atmosphere: 2
Food: 3
Service: 1
This is the most poorly run, joke of a location and it's been this way for years. The absolute slowest service of any restaurant, period. 6 minutes to get somebody to answer the drive through to take an order, 10 minutes in line, two cars ahead, 4 behind. I left. Ridiculous. I wish I could say is is a one off event but it's been this way for many, many ways and finally gave them another shot today after about 5 years and it's gotten worse somehow!
Atmosphere: 1
Food: 1
Service: 1
Very rude, slow service. Hands down worst Jimmy Johns.
Atmosphere: 1
Food: 3
Service: 1
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