Café Zupas
3582 Main St NW, Coon Rapids
(952) 253-8270
Recent Reviews
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A little spendy, but really good sandwiches and salads. We didn't have any soup this time but it smelled good.
Atmosphere: 3
Food: 5
Service: 4
Just left this establishment. I bought 2 cups of soup and two sandwiches for a total of $35 through the drive-through. My receipt was time stamped 7:01 PM. I’m leaving the store now at 7:39 after I had to go inside and demand that I get my food while the worker behind the counter raised her voice at me because I was complaining. I was upset that I spent $40 on fast food that took more than 30 minutes to receive. I will never ever come to this store again. I order from this store for work functions as well. I will never give them my business again. I would drive to Blaine before I would come here. They were doing online orders for people that weren’t even in the store ordering - people were standing there waiting and they refuse to serve with no compensation, no sorry just the worker getting upset and yelling back at me. What an absolute joke of a restaurant. Horrible customer service, horrible atmosphere horrible experience. Go to Blaine not this store.
Atmosphere: 1
Food: 1
Service: 1
Always great food and great service. Started going when it first opened and haven't stopped since.
Favorite dishes: Nuts about Berries salad and the Chickpea & Veggie soup.
Atmosphere: 5
Food: 5
Service: 5
Always tasty. Great to have a high protein good food option in the fast food market.
Atmosphere: 5
Food: 5
Service: 5
I would like to say I’ve had 3 good experiences at this location and this is still one of my favorite places to eat. I am hoping today was just an anomaly.
This was my first time doing an online order pickup through the drive thru. The signs do not tell you what to do and neither does the app. There is one sign that says “mobile order” and there are arrows painted in the parking lot but they lead you to the drive thru waiting spots. I waited there until 5 minutes after my order was due and the app still said it was in progress. I decided to try the drive thru window which took 12 more minutes because cars were sitting at the window for upwards of 3 minutes before they were directed to pull ahead and wait. While I was waiting for the window I was notified my order was ready in the app. When I got to the window I asked if that was what I was supposed to do and they said yes and then asked me to pull ahead and wait. I asked why because it said my order was ready and they said they still needed to bag it up. I waited another 3-5 minutes. When my food was brought out I asked what the point is of placing an order online if everyone who places an order at the drive thru still got their order ahead of mine? He said they are crazy busy. No explanation or apology. I told him my order took 25 minutes longer than promised and he said, “Well you did go to the wrong place.” I know the customer is always right is antiquated, but blaming the customer when it is very unclear what to do is flat out rude.
Food: 4
Service: 1
I’d like to personally think Edgar the district manager he went above and beyond
Atmosphere: 5
Food: 5
Service: 5
I want to personally think one of the district managers Edgar I believe his name was who went above and beyond truly appreciate him.
Atmosphere: 5
Food: 5
Service: 5
Ordered inline for drive thru pick up, food was not ready at the time stated online. I had to wait 10 minutes after getting there. Once I got my order for a pick 2 combo, there was no soup, and they made my salad wrong to the point I could not eat it. The only nice thing was the shift lead was nice at getting me a refund.
Great food great prices
One of our favorite places to stop for lunch in between jobs.
Great protein rich foods and friendly staff.
Restaurantji Recommends
Great food! The Dubai chocolate although expensive was very tasty!
Brian Seifert is the best manager and professional at this restaurant.they need more people like this. I have never been treated with more respect and integrity. If you have a issue this man will help with respect and understanding. Thank This restaurant is lucky to have you.
They way over charged us.... It's supposed to be 2 for 13 and to was over 30 dollars for 4 . . . . Should be 26. Weird
Honestly this place is amazing. The food is incredibly tasty and high quality. Not sure why anyone would choose fast food over this place. I’m from out of town but will definitely be back!
First time here, looks amazing!!
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