Never again! Ordered my food online about 15 minutes after they were open for ASAP delivery. I didn't get my food until 1 hours and a half later. Called after an hour and was told a few more minutes, they were slam. Which i understand. I Had to called back 25 minutes later since my food hasn't showed up yet. Was told it'll be another 5 minutes. I'm sorry, but jimmy john is not worth waiting an hour and a half for.
Atmosphere: 1
Food: 3
Service: 1
Lindsay Swanson
Just ordered food and got the wrong order and they didn’t care to fix it or even put a note in the system for next time. I even tipped 10 dollars. I’m just never going to tip them again I’ll get my money back that way ? thanks jimmy johns this will actually save me money
Atmosphere: 1
Food: 1
Service: 1
Cory Henrich
When did jimmy John's start outsourcing their delivery through Uber?! The entire point of jimmy John's is to get your food fast. I could have ordered a pizza and gotten it faster. I will never order delivery from JJ again if they continue to get rid of what made them great and continue to just mimic every other sub shop.
Atmosphere: 1
Food: 2
Service: 1
Tyler Gould
I placed an online at 4:06pm. Wasn’t busy at all. Got my order at 4:30pm.
Chase Johnson
My Mother she went in had a sandwich prepared fast and efficiently, had no problems. Thanks for dinner
Atmosphere: 5
Food: 5
Service: 5
Pana Her
Cancelled our online order without telling us until we got there to pick up. They say they ran out of condiments, but I'm pretty sure they cleaned up early wanting to leave at 9pm. You can just say that instead and not accept anymore orders by giving customers a call and putting a sign out. Poor management. Still haven't seen the money returned.
Atmosphere: 1
Food: 1
Service: 1
Grace Jacobs
Every time I've ever been to this Jimmy John's location, the food and service have been amazing! The staff are super speedy with the orders as well!
Atmosphere: 5
Food: 5
Service: 5
Mike Kluthe
Ordered for delivery twice today - never showed up.
Service: 1
Kayli Chetoni
Came in around 2:30 on a Saturday and they seemed to be understaffed but they were still crushing it. Give them a raise!
I dunno what is up with this shop but the people are insufferable to get orders from lol Like, you can see the misery written in their faces.
Atmosphere: 2
Food: 4
Service: 2
Gerald Monahan
Great
Atmosphere: 5
Food: 5
Service: 5
Camille Miller
Zero customer service. Not a hello, thank you, single acknowledgment. The employees seemed like they’d rather be anywhere but there.
Atmosphere: 1
Food: 3
Service: 1
Andrea Newville
Ordered ahead for pickup. Service was slow. Worker just stood holding my sandwiches until I spoke up and asked for them. Don’t know what this guy was doing but it was weird.
Shane Peterson
One of the worst run businesses I’ve ver experienced. I’ve called for delivery around a dozen times in a couple years, and have successfully ordered food twice. Either they don’t have a driver or just don’t answer.
Chill vibes only
Atmosphere: 5
Food: 5
Service: 5
Never again! Ordered my food online about 15 minutes after they were open for ASAP delivery. I didn't get my food until 1 hours and a half later. Called after an hour and was told a few more minutes, they were slam. Which i understand. I Had to called back 25 minutes later since my food hasn't showed up yet. Was told it'll be another 5 minutes. I'm sorry, but jimmy john is not worth waiting an hour and a half for.
Atmosphere: 1
Food: 3
Service: 1
Just ordered food and got the wrong order and they didn’t care to fix it or even put a note in the system for next time. I even tipped 10 dollars. I’m just never going to tip them again I’ll get my money back that way ? thanks jimmy johns this will actually save me money
Atmosphere: 1
Food: 1
Service: 1
When did jimmy John's start outsourcing their delivery through Uber?! The entire point of jimmy John's is to get your food fast. I could have ordered a pizza and gotten it faster. I will never order delivery from JJ again if they continue to get rid of what made them great and continue to just mimic every other sub shop.
Atmosphere: 1
Food: 2
Service: 1
I placed an online at 4:06pm. Wasn’t busy at all. Got my order at 4:30pm.
My Mother she went in had a sandwich prepared fast and efficiently, had no problems. Thanks for dinner
Atmosphere: 5
Food: 5
Service: 5
Cancelled our online order without telling us until we got there to pick up. They say they ran out of condiments, but I'm pretty sure they cleaned up early wanting to leave at 9pm. You can just say that instead and not accept anymore orders by giving customers a call and putting a sign out. Poor management. Still haven't seen the money returned.
Atmosphere: 1
Food: 1
Service: 1
Every time I've ever been to this Jimmy John's location, the food and service have been amazing! The staff are super speedy with the orders as well!
Atmosphere: 5
Food: 5
Service: 5
Ordered for delivery twice today - never showed up.
Service: 1
Came in around 2:30 on a Saturday and they seemed to be understaffed but they were still crushing it. Give them a raise!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I dunno what is up with this shop but the people are insufferable to get orders from lol Like, you can see the misery written in their faces.
Atmosphere: 2
Food: 4
Service: 2
Great
Atmosphere: 5
Food: 5
Service: 5
Zero customer service. Not a hello, thank you, single acknowledgment. The employees seemed like they’d rather be anywhere but there.
Atmosphere: 1
Food: 3
Service: 1
Ordered ahead for pickup. Service was slow. Worker just stood holding my sandwiches until I spoke up and asked for them. Don’t know what this guy was doing but it was weird.
One of the worst run businesses I’ve ver experienced. I’ve called for delivery around a dozen times in a couple years, and have successfully ordered food twice. Either they don’t have a driver or just don’t answer.
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