Wendy's

12999 Round Lake Blvd NW, Coon Rapids
(763) 233-3570

Recent Reviews

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MarkyMarc James

The gentleman in the drive through legitimately threatened me and told me he was trying to go home so he couldn't accommodate my request for a large fry. This is probably the worst experience I have ever had at a fast food place. Management doesn’t speak any English, so she literally just let her employee threaten me in the drive through and did nothing about it… Is this real life? Yall should be ashamed and both should be fired. Calling management tomorrow

Atmosphere: 1

Food: 1

Service: 1

Rory

Everything about the last two experiences i had here were absolutely atrocious i will NEVER be coming here again. The lady said 'gimme a minute' the second we got to the window and we then proceeded to wait for 10 minutes before deciding to just leave. And then today when we went we waited for about 3 min before the lady even said anything then she proceeded to again say 'gimme a minute' and take another 5 and she kept repeating the wrong order back to us so we had to repeat ourselves multiple times unnecessarily and when we got to the window she gave us the wrong order entirely, didn't give us any straws and she ripped our receipt completely so i can't even tell what she rang up on the machine she very well could've rang it up correctly and we paid for thing we did not get. -5/10 experience, your workers need to be reevaluated on weather or not they should actually have been hired at all.

Atmosphere: 1

Food: 1

Service: 1

Jj wigren

order took FOREVER and then proceeded to put all the wrong toppings and none of the right ones on two burgers. the receipt with the order is little right there. why go deliberately out of the way to ruin someone’s night.

Shawn H

Kid taking orders at the drive thru tonight was down right rude and disrespectful its ur job to take orders if you dont like find another job tried to call and talk to a manager on duty Noone answeres the phone wont be back messed up my order as well!!

Lee Yang

Ready for robots to take over. Frosty was melted. Even a robot would know what to do.

Atmosphere: 1

Food: 1

Service: 2

debby tiles

Ordered 100 burgers and was delivered

Atmosphere: 5

Food: 5

Service: 5

A Jonc22

Horrible service their nightime staff sucks. Food was cold.
Wait time was 30 minutes with only two cars in front of us.

Atmosphere: 1

Food: 1

Service: 1

Elizabeth Miller

The woman who was on register was awesome and gave me a frosty cuz my tenders were late, also the store was clean. The best wendys ive been to

Atmosphere: 5

Food: 5

Service: 5

Pat Cisewski

You know, it's Wendy's. Love the piggy bag.

Atmosphere: 4

Food: 4

Service: 5

Jeffery Sjurseth

Food was okay, but not as good as I remember it being.

Atmosphere: 3

Food: 4

Service: 5

Ken

This wendy’s is atrocious. Never had a worst experience in my life. First off, i went through the drive through waited 10 minutes to have my order taken, there were no other cars in the drive through. After saying “hello” she rudely replied “just give me a minute.” In my opinion that is no way to treat a paying customer. My experience only got worse, I paid at the window and the lady had no idea what I ordered. I tried to ask her for my drinks/frosty’s and she looked me dead in the eye and said “no.” she spoke zero english at all. she should not be in a customer service window. This work establishment is highly unprofessional. I definitely think they need some training as well as a refresher on how to treat customers. Shameful.

Food: 1

Timothy Taylor

Food good service could use some work

Atmosphere: 3

Food: 4

Service: 3

Alexis Loth

I wouldn’t stop at this Wendy’s ever again. I had to use the restroom
Before I was going to go order my son dinner, and went into the bathroom to an open paper towel door, mice poop in the paper towel area, doesn’t look clean. Paper towels on the ground, went to use the toilet wash when flushed, tampons overflown on the ground. Definitely isn’t upkept. Wonder if the female employees even wash their hands or the employees in general know how to clean their bathroom.

Atmosphere: 1

Food: 1

Service: 1

Sean Novack

Burgers are dry and bacon was nearly burned.

Atmosphere: 3

Food: 3

Service: 4

Big Craig

Wendy’s by far have the best burgers

Atmosphere: 4

Food: 5

Service: 5

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